My review got deleted let me do it again. DO NOT COME HERE 60$ for 30 min is CRAZY l legit left…read morewith sore aching muscles the message was nothing but painful could have gotten thrown down a well and been more relaxed terrible place over priced terrible message

I was told my hair could look exactly like I wanted. Almost $500, two seperate visits and 14 hours…read moreit looks nothing at all like I wanted. Even though I was guaranteed a result and they did not deliver anything close to it they refuse a refund of any kind, only offer credit to their salon. I requested a bright purple ombre/lived in type color. No color on my roots. I have very long hair that is a darker brown. I showed my stylist Lexie many photos of what I was looking for and she was very confident that she could do this to my hair saying to me "believe me when I say I can do this". I made the appointment. After the first appointment my hair was very dark, and had the slightest tint of very dark purple. I was told tomorrow when it is daylight it should be brighter. Tomorrow came and my hair was very dark almost black. I spoke with my stylist who said that she misunderstood what I was looking for, I then showed her a photo of hair she had personally done and trying to be more clear of what I wanted showed her that next to the color I wanted. She responded by telling me I now had the perfect starting point and if I came in a second time that she could definitely get my hair to where I wanted and I would just have to pay for product used. I trusted her and made a second appointment. After my second appointment my hair is even darker, you can see zero purple from the back, there is some color underneath like a peek-a-boo, with a bright "money piece" in the front of my head all the way up to my roots which i never asked for at all. I spent a total of $480 and my hair looks NOTHING like I wanted. I called to speak with the manager who told me "well your hair can not be that color" Which if this is the case I should have been made aware of that prior to spending $480 not after, i wasn't even told it was a possibility to not be that color my stylist guaranteed she could do it twice!. I then spoke with the owner on a friday and she said she would take the weekend and call me back Monday and we could try to find a solution and maybe meet in the middle somewhere as I told her I wasnt comfortable coming in a third time and wanted some kind of a refund so I could try to get my hair the color that I actually want it to be. Monday came and went and I heard nothing and then tuesday as well. I emailed the salon on Wednesday and ended up calling on Thursday. The owner told me that she will not refund me she will give me credit to her salon of $150 and that my hair looks beautiful and that how it turned out is subjective. (it is not subjective it looks nothing at all like the images I showed my stylist) Accused me of having previous dye on my hair when there was none and told me she would talk to her stylist about how she promised me my hair would be what I wanted. No way of actually trying to "meet me in the middle" as she had said . I feel I was completely robbed by this salon, if I had been told at the beginning there was a possibility they couldn't get my hair this color I wouldn't have gone in the first place. I attached photos of what I asked for and what I was given.. Veru disappointed ...