I really needed to get my roots touched up, and my highlights refreshed. I called in to platinum salon and spa for an appt since I live in town. I was very surprised I was able to get in within the hour! Everyone employed there is very friendly and courteous! Checked me in right away, and a very short wait time. Maria was my stylist; she is very friendly and actually listened to what I wanted done. She promptly mixed my colors, and got started right away. She did a fabulous job, and I am very happy with the outcome! I was also surprised at the overall cost... Less than what I've been paying elsewhere for the same services. Overall, I'm completely satisfied... And I left a 30% tip. I would recommend Platinum salon, and I will definitely be back! read more

Stylist was in a hurry and cut my hair way to short and not enough color for . Pedicure and manicure were nothing to brag about and also seemed in to be in a little bit of a hurry as well. Pedicure was not done the best. My haircut and color was the worst experience. This place is expensive so I expected top expectations. read more

Gave me a shelf in my hair. For a $40 hair cut that is insane!! Went back for a fix and they did not fix it. It is now worse but they were sure to charge me a second time too. read more

Platinum Salon & Spa - Massage Near Me - Youngwood, Pennsylvania

Giving 2 stars because the service was good, but I was ripped off. My BF purchased a special and paid for services which were written out by staff on the gift card. When it came time to pay, I was told I owed an additional $100!! Ended up paying full price, so the "special" was a gimmick. What a scam! I won't be back. read more

I was in town over the holidays and spent some time here with my sister for a spa day . The place was sparkling clean, warm and inviting. The owner Heidi and her staff at the desk were super nice and helpful. I had a dip powder gel manicure with Stacy which was very thorough. Julie gave me a cute sparkling tinsel strand extension in my hair. My sister had a pedicure with Michiko which she enjoyed. Highly recommend this business fir sone quality rest and relaxation. Tip- if you need a massage ; book a few weeks in advance . A+++ read more

Platinum Salon & Spa - Pink glitter dip manicure . - Massage Near Me - Youngwood, Pennsylvania

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This might be my favorite place on earth! I highly recommend. This place is amazing. If you want to feel like a whole new person go here. The employees are professional. The atmosphere is so relaxing so zen. I feel like I had a whole new body when the massage was done. I've been around and this is one of the best massage places I ever been to in my life. Absolutely love it! can't wait to go again. read more

I had a swedish message and a spa pedicure and they were both amazing!! The staff was friendly and the building was beautiful, clean and relaxing! read more

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I scheduled a cut and a balayage on my natural hair color. I showed the stylist a picture of what I expected she instead gave me foil highlights I thought maybe she had her own way of doing balayage which should be hand painted on and a very subtle grow out look I ended up with big chunky foil highlights that end very abruptly in some spots instead of blending subtlety I'm not sure why I was scheduled with a stylist that had no idea how to do balayage the haircut was to short and I have very choppy layers that don't match on each side I was charged for balayage highlights $125 when foil highlights start at $40 according to their website I was charged $42 for the haircut which is their highest level of hairstylist I'm not sure why when she cuts at the fantastic sams level I contacted the owner showing pictures they promised to refund my money but only will return $97 because the other $70 I used gift cards for and they say they can't refund that to my card I don't want a gift card returned to me anyways because I don't plan on returning they are a scam charging me for a service I never received I still haven't received the $70 in gift cards I asked about it and they ignored my message and stopped communicating with me and now I have to pay another salon to fix my butchered hair read more

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I used to be a client of Platinum for about 16 years; however, due to the rudeness of the front desk -- I will not be back. Each time I call the salon they claim to want to provide "outstanding service", yet they are normally curt, unhelpful and recently have been condescending and mocking! I made the mistake of booking my bridal party at the salon and had spent about an hour working with the stylists to get the correct bridesmaids with the correct stylists and in the correct order. The front desk took it upon themselves to change everyone's order and their stylists. I was less than impressed with some of the hair results and most of the makeup. As were the bridesmaids. It's quite upsetting when you have to go back to the house in order to attempt to fix what some of the "professionals" had done. Candy used to be in the salon but appears to be an absentee owner anymore that allows her front desk staff to provide terrible service and leave a bad taste In Clients mouth about the salon. I do not recommend the salon anymore. read more

I am so impressed with the 4 layer facial. You must try it. Michiko is wonderful! Thanks for making me feel pretty! Wonderful pick me up for blah skin. Noticeably brighter skin. Looks younger. read more

Was in Latrobe and wanted a spa day. This was a short drive away, so I got a massage and body treatment. At first was concerned that the neighborhood looked a little sketchy, but the decor and ambiance inside were peaceful, lovely and relaxing. The entire staff was courteous and professional, and I got one of the best massages I ever had, from a nice young lady named Bree. Susan Albert did the salt scrub body treatment, and it was super relaxing, and afterward my skin was amazingly soft and smooth. Very nice job, ladies! read more

The only thing upscale about this salon is their prices. I was part of a bridal party, we went the day before the wedding for the brides hair and makeup trial. The bride left in tears because her hair was a mess, her curls weren't sprayed then the hairstylist brushed them out. She asked the make-up artist for no black or grey and apparently they thought that they knew better. She left with black eyeliner and a gold face. Luckily she switched to a different hair stylist and make up artist for the next day and was happier with her results for the day of. She also wanted her nails done, but was given an attitude because the polish they were taking off wasn't Shellac. She ended up painting her own nails at home. I had a gel manicure done the day before the wedding. $45 for a manicure I wouldn't have paid $5 for. My left hands nails are all at an angle, the polish doesn't go down to the cuticle or cover the whole nail and they were chipping by the next day. My hair up do was a disaster, looked nothing like the picture I showed her. She put about 75 bobby pins in my hair and it looks like a rats nest. My make up was only ok, the eye liner wasn't applied well and she seemed surprised when I asked her to line the whole upper lid. I have a lot more to say but I don't want to waste anymore time. My advice for this salon is to keep the girls doing what they are good at. If they specialize in make-up don't let them do manicures. Also a little more of a personality would go a long way. read more

Went to have gel polish done for the first time rather than at a basic regular nail salon throughout the greensburg area. Already had gel polish on, was charged $16 to have gel polish removed in addition to the $45 for the service. No water was used for my manicure, nails weren't cleaned under, only cuticles were cut in a hurry because salon was closing soon. So my entire process was rushed, gel polish was at the end of the bottle nail tech did not care about that. The next day I cleaned my home four nails already chipped. The following day gel polish began to bubble up more nails chipped all but about two. Destroyed some of my nails , when gel polish isn't done properly and peels on its own it causes the nail to become damaged. Overall for the amount of money paid ( which I am all for supporting local small businesses) I was displeased not satisfied and my nails are basically destroyed and now nubs due to how the service was performed. Next time, I will stick to going to a nail salon where the cost is cut in half and my nails are properly attended to and where my nails can sustain the shellac don't bust and peel and have growth and are healthy and strong. Don't recommend for gel polish at all. Unless you want to pay $61 for poorly done gel service, go to a basic nail salon or do it yourself . read more

I arrived the recommended 30 mins before my appointment...and sat in the waiting room since my attendent didn't even start work till 12 noon which was my appt time...this is much more of a salon than a "spa" I was expecting a nice massage, maybe a steam room...at least a shower after the application of massage oils....not the case, I was expected to just put my clothes back on my very oily skin...the massage attendent did do a good job. read more

I have been going here for a couple of years now, Julie L is the best stylist around!!! I just made the move from Greensburg to Pittsburgh and I will make the commute just to get my hair done by her. I always leave happy and feeling great. They have a nice selection of hair products you can purchase too. read more

Very happy with the end results of my cut and die. Prices expensive. Don't think I'll be back to get my hair done, but want to try a massage. I heard from friends they are great and worth the price! read more

Bree is the best! Fantastic Massage Therapist! I would recommend her to anyone! Always a great experience!

I LOVE this place!!! I go weekly for massage therapy and the employees are magnificent!!!! I've had 5 different therapist total and they are all equally amazing with deep tissue massages!! I would recommend to anyone who needs a massage!! Ask for the heated stones also!!!! They have a very awesome and generous owner and a grade A staff that works in all departments here!! Platinum Salon and Spa is a MUST stop if you haven't been yet!! read more

I have been going to Platinum Salon for several years for my pedicures and massages. They are so accommodating,everyone is friendly and the atmosphere is so relaxing. Brea is awesome with massages and Heidi is the one I always schedule with for my pedicures. read more

Worse salon I've ever been to. The website is misleading to the point of false advertising. Do not go by the prices posted. My simple hair color and trim along with the most inexpensive pedicure came to $220.00. The colorist missed a whole section and instead of reapplying she tried to cut it out. My request for layers were interpreted as using edge of scissors all through my hair like a razor cut. It is a frizzy mess. And the owner apparently is too cool to say hello or even look at you. read more

I really love this place. I have gotten a massage here and loved it. The atmosphere is very calming and relaxing. I took my sister in law in for a mani and I got a pedicure, both were excellent. I get my hair done by Stacey and she is great. I come out looking MUCH better. She does just a great job really listening to what I want and then makes it look better than I would've thought possible. read more

I went there on a rainy Saturday for a relaxing massage! Not the case! The rooms were very cold which usually is the case for massage rooms but the oil the therapist applied was ice cold and made her hands on me frigid! It was not one bit relaxing, I could hear all the conversations from the salon and blow dryers. They kept a bright light on also, which was strange and no aromatherapy smells going on either. I will never go back for a massage! The therapist did do a really good job so that was the only plus! This place should not be called a spa! read more

Hands down the best massages in Westmoreland County. Top notch hair stylists and nail technicians. Had my first facial there, and I'm definitely hooked. The entire staff and decor is very welcoming. And did I mention the reasonable prices. Overall great experience, love this place! read more

Wow! What a find! The atmosphere is great and the folks that work there are so friendly and accommodating. My mother-in-law, sister-in-law, and I went there for a "girls day" and couldn't have had more fun. The staff was very professional, and balanced keeping it quiet so we could relax and joining in conversations to create a very welcoming atmosphere. We have decided our one time spa trip will now become an annual treat at Platinum. Thanks to Bree, Stacy, and all the other staff that made our day so special! read more

Very disappointed. Manicure was rushed and they barely gave time to look at the polish colors. Finished up in 20 minutes (just trim, buff, hand cream and polish) and they just left me sit there and never came back. I had polish on my skin! There was even a bubble in the polish. I should have walked out. When I asked about the difference in manicures the person at the desk, said she didn't know. Still have money on gift certificate but won't go back. read more

just had the best signature facial with heidi!!!!!! worth every penny