Since it's always a bit of a challenge to find decent office appropriate clothing that doesn't cost…read morea fortune, I was thrilled to see Ann Taylor open up a shop a the Eaton Centre. I've been in a few times since it's opened and I've never been disappointed. I happened by here today with one of my friends so we could check out the sales. I have to say, I was even more impressed than usual. Service is always great, but even with a store crowded with throngs of bargain hunters, we both received excellent service. The salespeople were extremely helpful despite the crowd. Whenever a store has a sale on, I always feel like I'm going to end up picking through the remnant pieces of clothing that no one else wants, however, today, that was not the case...the sale prices were amazing and the selection was ridiculous. We had a great time shopping and literally had to stop ourselves from buying more than we did. Overall, they carry a great selection of office attire, and great weekend attire as well. Will definitely be going back...there's a reason this place is one of my favourite shopping spots.

I come to Ann Taylor only for the purpose of buying my mom gifts. My most recent visit was to…read moreexchange a shirt that didn't fit her, but it was over the 60 day return/exchange period. I thought I'd give it a shot and see if they'd be nice enough to accommodate me. The manager I spoke to certainly didn't look too pleased that I was exchanging an item instead of purchasing something, however, she made an exception and allowed me to exchange the shirt for the current selling price ($25 dollars less than original value). I quickly picked out something and paid $8 more. Another sales person helped me at the cashier who was friendlier than the Manager. She wrapped the new shirt up nicely and apologized they couldn't do something more. Overall, a pleasant experience at Ann Taylor where you'll receive A-OK service!

The rudest customer service. I bought a blouse online, phoned, and was told to pick it up at the…read moreBayview location. I said I was coming today, a Sunday. When I arrived the same saleswoman (the same person I had spoken to on the phone) said, "You shouldn't be here!" even though my blouse had been put aside for me, with my name on it. The store confirmation had been sent to the wrong store, as if that were my fault. This woman continued to berate me, saying I should have waited until Tuesday for pickup, a day I cannot take off for shopping. She didn't apologize for her weird rudeness. On the other hand, they have a nice if overpriced collection, but I'll never shop at Andrew's again.

Worst return policy. I tried to return a blouse which I tried once and the lady said that I…read morecoundn't because it didn't have the Andrews tag (but it had the original tag).

Loved this place! Had the best dresses around. The owner permanently closed it down to pursue…read moreanother career.

The service was terrible. The worker was rude and impatient. She was rude from the minute we walked…read morein. We did not feel welcome at all and she continued to speak rudely to us as we browsed. We left and bought from Madeline's Boutique instead. I wouldn't recommend buying from this place.

What an amazing experience at Fitzroy! I have a black tie wedding to go to in May and was hesitant…read moreto purchase a dress that I would only wear for one event so when I learnt about rental opportunities.. I jumped on it! There were so many dress options for me as someone who is ~5'7 - I had such a fun time looking through all the colours available. As soon as you walk in, you're able to explore the options and the service was amazing. I had flagged down Nicole and she was so incredibly helpful throughout the process, finding dresses that fit the style I was looking for and helping hunt down my size. I was so lucky to find one I loved and confirm it was available for the date I need! With the shipping and total price of the dress - it was such a deal, especially when I know I wouldn't wear it again after one event. Excited to get my dress in May and I'll be updating my review as soon as it arrives!

This is a place where you can rent dresses for special occasions and they have a wide variety to…read morechoose from! They moved to a new location with much bigger space and the place looks so good! Upon entering the place it looks beautiful with the aesthetic and the entrance. My sister rents dresses from here for her special occasions and the process is quite simple. You choose the date in which you want to hold the dress for and pick it up. They're completely transparent about any damages or stains on the dresses if someone who booked the dress previously have stained it or damaged it which is nice and good to know. Will definitely be renting dresses from here :)

I came in today to help a friend with finding her prom dress (I've already found mine). Though we…read moredidn't find THE dress, it's a good store to consider when looking for prom dresses. The lady working there was very nice, she let us look on our own and was always there to help you clip up your dress if you needed to which is especially nice since some boutiques have the workers breathing down your neck. The place is really clean, you have to leave your shoes at the door and there's a little basket of slippers underneath one of the chairs for you to use. The dresses were organized by colours and length (long and short) and she told us not to worry too much about colour because these dresses will come in other colours if you order it. Now the dresses itself in my opinion are okay. The styles were nice and ranged around 500$ which is standard for those types of dresses and especially the brands. I dont want to say that they were outdated cause they're not really but if you're looking for instagram pinterest glimmering bodycons or a great elie saab rose ball gown this isnt it I attached some photos of dresses i tried on for fun

My daughter and I were in search of a prom dress. I know from past experiences that in order to…read moresave time and disappointment that I should just go to the Dress Diva. We showed up this evening(not my first time) and score.... four dresses later we found the dress of her dreams. Sinead the shop owner is so helpful and she knows her stock and her clients. She knows what is in style and what looks good on each person. I must say, stop wasting time driving around looking. Get your dress here!! This lovely shop has all kinds of accessories from earrings to necklaces. Purses and other goodies. I highly recommend this shop to anyone shopping for grad dresses, prom dresses, cruise wear, weddings or any other special occasions.