The entire team worked efficiently to make our event a huge success. The owner Chava gave me his…read morepersonal cell # and told me to call if I had any questions, issues, etc. our entire family was at an event out of town so American Tent Rentals team set up everything for my mothers's surprise 80th birthday party. When we arrived home at on Sunday at 7:00 am I didn't care too much for the type of umbrellas I selected so I called Chava. He answered immediately and 8 beautiful market umbrellas were delivered within the hour. The market umbrellas were more expensive than my original choice umbrellas but Chava told me he wouldn't charge us the difference. This company does not normally deliver on Sunday so I was amazed at this outstanding customer service. Maritza the office manager and the ENTIRE team are professional, efficient, personable and a complete joy to work with. It is without reservation that I recommend this company to anyone needing this type of service.

Was waiting for this company to deliver a tent for a wedding. Said they would be there in morning,…read morenever showed. Then said they would be there in the afternoon, never showed. Their office closed finally got ahold of them tent delivered after 9pm. Bride close to tears and most of the help gone home. Nerve racking! Last thing you need when setting up a wedding .

They are the best priced in town and have great service. Highly recommend!read more

Unprofessional. Poor communication. Late. Extra surprise charges. Unprepared…read more Really disappointed with service throughout planning, and also day of event. We should've respected the red flags: very slow, then incomplete email replies (we had to call/text to get someone to please reply to email-we needed info from them in writing, as event was at a commercial site. In addition, we wouldn't have needed to email/text if the website had essential, basic info!). Day of event: team of two showed up almost 45 minutes late. When they did show up, they did not have long enough/extra extension cord nor water hose (for wet/dry combo). THIS was one of the questions we emailed beforehand to avoid THIS! We had to scramble to find an extra hose and someone drove ten miles home and tn mile back to bring an extra extension cord. Incidently, our email question was, "What are ALL the site requirements necessary?" Their response: "We bring everything we need." Yeah. Except the two most critical items?!? Why does this feel like they've never done this before? Could this really be the first time they needed a longer extension cord? Really?!? It actually gets worse. They inform us that they didn't bring the pool part. What!?! So they have to drive back to get it. Start time was supposed to be 9:00. Actual start: 11:20! When I tell one of the guys, Tommy, that I'm disappointed- no apology, no eye contact. Instead he plays it like he doesn't know why I could possibly be disappointed. Then he tells me that there's a $25 service fee. What!?! NOWHERE AND NEVER was this advertised nor discussed. He said he didn't know how far it was until today. So this sounds like this isn't so much a service charge, but a distance charge. And if that's the case, shouldn't this be on the website-somewhere? Or, doesn't this seem like something a respectable business should inform a customer about upon finding out the location? Even pizza delvery places tell you how many miles they cover. Plus, not only did I tell him our location two weeks prior during our first call, we texted/emailed them the exact address the week before the event. When I asked him for an itemized invoice, he asked derisively if we wanted him to 'pack it up and leave.' What a terribly unprofessional and shady response. We had a classroom full of preschoolers in their swimsuits and sunscreen anxiously waiting for this and this is how he responds? He brought it down from $25 to $8. Thanks? Kinda an odd 'discount'... I SOOOO wanted to say, "Yes. Pack it up and leave. Go." But, the children had been looking forward to this... The children... We only had the event from 9-2, and they can't get it up until over 2-1/2 HOURS LATE, AND they charge a non-advertised 'service fee' in light of all this?!? Malas ondas...

The owners were super responsive and available for a last minute request of needing tables and…read morechairs. The owners were so nice. I had no issues with anything.

I hired Binky for my daughter's 5th birthday party. I was actually pretty nervous about it since…read moremy interaction with Binky had been a bit unprofessional in the weeks leading up to the party. I initially sent her a message through her website and after a week of her not responding, I sent her an email through her email address. Still no response, so I called. She didn't give a great explanation for why she didn't write back, but I booked the party anyway. A few weeks later I sent her another email confirming the details, and again she didn't write back for days, so I called. She claimed she just got the email that morning (but didn't write back for some reason). We updated the party details on the phone, and the last time I wanted to change something, I just called again. Though she was responsive by phone, she never once emailed back. I would have appreciated some confirmation in writing. So I was nervous that she wouldn't even show up on the day of the party. But she did and she was wonderful! I had her do magic and balloon animals (no face painting) for 9 kids. All the magic tricks but one were a hit, the kids were engaged the whole time and she did a fabulous job of trying to call up as many different kids as she could to help with tricks, while giving special attention to the birthday girl. Her character was perfectly silly. The balloon animals/objects were also wonderful and each child got his/her own customized piece. She also left us with coloring pages and a small baggie of trinkets and a small piece of candy for each kid. The biggest disappointment was that she cut it short by 15 min! I paid full price for an hour of entertainment (no discount for having one less kid-9 instead of 10) and she didn't fill the time. I'm not sure if she just didn't budget her time well, or if there was another reason it was short, but that was definitely not cool. She could have done more magic or made each kid another balloon piece. If I do a clown again for another party, I'll probably hire someone else. Otherwise, I will definitely talk to her in advance about filling the time better.

The best ever highly recommend ! I was blown away by the level of customer service. The staff was…read moreincredibly attentive and made sure all my needs were met

I called to rent some chairs for an event basically the next day and they were able to help me with…read moreno problems. The owners are very nice, gracious, and the equipment was perfect with the best price I could find. I will use them again and highly recommend them.

Absolutely amazing experience! The team was professional, on time, and everything looked perfect…read more The quality of the rentals exceeded our expectations, and they made our event completely stress-free. Highly Recommend!

Super cool idea for the video game lovers!!! My son is just that, a bonafide gamer, and he attended…read morea birthday party last year where Albuquerque Rolling Video Games was the star attraction. He had such a blast, that he asked for this as his birthday wish. It was very easy to book online, we chose a 2 hour slot, and the guys were so friendly and helpful. They have every console and game you can imagine, and up to 24 players can play at once! There are several screens inside, and 2 large ones on the outside of the truck. We had the girls playing Just Dance outside, so much fun. The guys are available to help you with any game you're not familiar with, and anything you need to make your gathering pure enjoyment. A definite success!!! Consider hiring them for one of your events!

Great experience with these guys. My son's birthday party was a blast! We'll definitely be booking…read morethem again.

This place is GREAT! Very friendly and extremely helpful. I am retired and have a back injury. I…read moreneeded to open my home septic system for cleaning and the bobcat mini excavator available for rental fit the bill perfectly. Quality equipment, well maintained and very economical on fuel. I first stopped at the other equipment rental company in Edgewood and was not greeted well, think I was interrupting his day. The prices were not even competitive with Albuquerque market for small equipment. Not to mention my social security budget. I will always be renting Any further equipment from ENVIROWORKS in Edgewood New Mexico. Thanks to everyone there, what a pleasant experience. J Mullen, Edgewood nm