Terrible service! Won't come for 3 weeks and when they do finally come won't pick up any extra…read moretrash! Then to cancel they want $75 on top of the full amount even after not coming. Trying to talk to someone local is impossible and you get transferred and put on hold for over 30 minutes!

Do not sign their contract! It's a 3-year contract that automatically renews if you do not follow…read morethe specific termination requirements of sending a certified letter within a certain time frame. Also, they charge $150 to pick up the dumpster with over $55 of "taxes" even with it being empty when you close the account! The monthly charges increased every month for almost a year when gas prices went down! CROOKS! And trying to get a person on the phone when calling takes forever before you are transferred over and over again. We originally closed our account as good customers (even though we were disappointed with everything going on) but now I'm going to give them the same courtesy they gave us and let everyone know to hire Circle Sanitation instead. I know personally that Waste Management has lost city contracts over this type of behavior. Their business losses will only continue and multiply.