My daughter and I have just returned from a two day break to Hampton Court Flower Show with Just Go Holidays. We were picked up on time as were all the other pickups, the last being at Winchester. The problems started when the driver took us to Fleet services for a comfort break, it then took 2 hours to get to RHS Wisley there was a traffic holdup, as the slip road was closed, the driver was relying on a map and had no Sat/Nav so was not able to plan an alternative route, we arrived at Wisley at 2:30 this meant we only had 2 hours in which to get lunch and enjoy the gardens as we had to be back on the coach at 4:30. At one point my daughter observed the driver using his mobile phone whilst driving. It then took the driver a further 3 hours to get to the Novatel in Reading, where we only had 30 minutes to freshen up before dinner. Dinner was a disaster, my daughter has to have a gluten free diet and we had stated her dietry needs on the booking form, the only choice for her was plain cooked chicken thighs and plain rice, there was no suitable starter and the only dessert was water melon. The catering staff did not understand what gluten free meant and thought it meant she wasn't able to eat dairy products. The room was comfortable, but the bath room surfaces really needed a clean. The following morning the only choice my daughter had for breakfast was fruit as all the cereals were wheat and the cooked breakfast was all served from a buffet and she couldn't be sure if it had been cooked with items that contained wheat.
We left the hotel on time at 9am to travel to the Hampton Court Flower Show, the first part of the journey went quite well, but once again the driver didn't seem to know where he was going, at one stage we passed both ends of the same two roads as we were going round in circles. After nearly 2 hours my daughter accessed sat/nav on her mobile and went and sat at the front of the coach and gave the driver directions the the show, the driver had to turn the coach around as we had been going in completely the wrong direction. We eventually arrived at the show ground at 11:30. We really enjoyed the Flower Show even though we had a lot less time there than we had hoped for. The journey back was fairly straight forward until we dropped the people off at Southampton, the WC's were locked so no one was able to use them. The driver had to be given directions by another of the passengers to get out of Southampton and back onto the M27 to get to Fareham, which was our drop off. This is the first and last break that either my daughter or I will be taking with Just Go Holidays. read more