While the rooms are on the small side (and the shower and elevator might even be smaller), Hotel…read moreLosanna is a great option for solo or couple travelers who want to spend most of their time exploring Milano, especially those looking for an affordable option. The staff members were all incredibly friendly (and spoke both Italian and English fluently), and breakfast was a nice touch. The Milan City Center is about 20ish minutes by train or taxi, but we walked through the Arco della Pace to the Sforza Castle, and continued to the Duomo from this spot, and it wasn't horrible either. My only recommendation for the hotel is to upgrade the pillows -- they are flat and not supportive at all.

Stayed four nights during our recent Milan trip for 135K Hilton points mid April 2026…read more Be aware that it's about 20-30 mins UBER ride to Milano Centrale depending on the traffic. Closest grocery store and McDonalds is about 8-10 mins walk. There's a tram (#12) about 3-5 mins walk but didn't use it since will take us almost 40 mins to Duomo di Milano. Decided to pay €19 for an early check in after our flight from Beijing/bus ride from MXP airport. Front desk were friendly and professional. Got our cookies upon our check in. Rooms was decent size; just had little issue with the bathroom sink, drains so slowly. Can't complain about their breakfast spread since it's not a five star hotel. Shout out to Hamim, one of the hotel chef. Courteous and great customer service. I think the hotel is best for a group tour as their main base but for a solo/couple/family traveler, it's better to booked it closer to the city center since you will be paying at least $25 or more one way to get to your hotel unless you decide to use the tram.

I stayed at DoubleTree by Hilton Hotel Milan for five nights in July 2022 after picking up a great…read moredeal redeeming my Hilton Honors points. As a Diamond Hilton Honors Member, I'm used to experiencing perks when travelling at Hilton properties, I did not feel as valued as other properties here. I was unable to get an upgrade of any type during my stay, while the staff were great and tried their best, I wouldn't say I received the usual "Diamond" experience. The location of the hotel is in a business district of Milan, so it is a good 35-40 minute journey on the tram into the centre of the city, with services 1, 12 and 14 just a short walk away from the hotel, there is a small train station, Milano Certosa nearby as well as a couple of places to eat, including Joy's and McDonald's, in terms of getting food essentials for the room, there are branches of LIDL and Penny Market within walking distance. Tram tickets can be purchased from the hotel reception, or many tobacconists around the city, I did find them hard to obtain, so I would suggest stocking up on them from reception, as they last 90 minutes once validated after boarding the tram, and can then be used on any AMT service including the Metro and buses. Be aware, that when purchasing from the hotel, the only accepted payment method is cash. No cards or charging to the room accepted! I arrived at the hotel late in the evening, I was originally unhappy with my first room, I found it to be small, dark and miserable, after asking for a room change, the only other room type offered was a disabled room, the room was a slight improvement, it was slightly brighter, larger and I ended up opting for this one. The bathroom in this room was awful, unlike the standard room it lacked a bidet, and the shower was very difficult to use, as if you moved the lever too far to one side, you'd be hit with ice-cold water in the middle of a hot shower! The room had basic and acceptable facilities, there was a kettle for coffee and tea (sadly no coffee machine), a mini-fridge, a desk, and an opening window. The bed was comfortable, as standard, like one, would find at any Doubletree property. The hotel does need to work at improving technology to modernise the hotel, this was the first time in years of staying in Hilton properties that I was unable to check in via the HHonors app, after asking a staff member, they were very confused and told me they did not offer this service. Digital Key is also not offered. The staff in the hotel seemed friendly and happy to help and resolve any issues that I did come across, most of the staff members spoke basic English which helped out a lot too. Housekeeping is available upon request, however on the final day of my trip, despite requesting housekeeping they forgot to visit my room, as 24-7 housekeeping is not available and they had gone home by 7 pm, I had to request a room change, which was provided. They again provided me with a disabled room, but for some reason despite being the same room type, and just 5 rooms down from my previous room, it was very different again as the windows wouldn't open and the bedside lights would not turn fully off, so I couldn't remove a faint light, almost like a night-light while I was sleeping, presumably to draw in mostiquos, who made a mess of my arms anyway! There were plenty of plug sockets around the room, sadly no USB charging as advertised though. I would have liked a set of plug sockets closer to the TV, sadly I was unable to use my Fire Stick during my stay. Breakfast is served until 10 am, daily, even on the weekends, I find this way too early, especially on a weekend. My guest and I both had problems with breakfast, the food quality was not good at all, the selection was poor, and the eggs were dry and bland, even the fruit juice tasted watered down, and certainly wasn't fresh. I probably wouldn't stay here again mainly down to the number of minor problems I experienced, and the location just seemed way too far out for my liking. I was also confused with the lack of consistency across the rooms, even with a similar or the same room type. 3* mainly down to excellent service, value and comfortable beds.

Nice little spot near the train station - very convenient to everything. Friendly service, decent…read morebreakfast (not stellar but decent, cappuccino and espresso by request) Pillows and beds are hard but apparently that's Italy-standard. Plumbing fixtures had some issues - maintenance could be better, but we didn't ask to fix as we were only there for 2 nights.

Hotel Berna has a lot going for it. Located close to the train station, easy access to local…read moretransportation, restaurants and stores. The room was well appointed in a modern style. We enjoyed the happy hour and the breakfast buffet. Hotel staff was friendly and helpful. Could be 5 stars, but it was hot in Naples during our visit, but AC anemic at best.

Stayed here for a week. I stayed in a smart double room with my fiancé. The room was nice and…read moreclean, but it was tiny and lacked storage space. We both had luggage and a carry-on, and it felt so cramped. The restroom wasn't any better. It seems like a decent size at first, but with the bidet, I just didnt feel like there was any room to move around. The bathtub is kinda high up and a bit of a tripping hazard if you don't have good balance to get out, and it's very narrow. This room was ok, but everything about it is just inconvenient. The air conditioning barely works. You can't even change it. It just keeps the room barely cool. Other than that, I think the staff was fine; they were nice and helpful. The breakfast was good. The spread was very nice, just repetitive. Would I stay here again? Yeah, maybe, if I'm by myself. It's close to the central station and its clean.

Pretty nice hotel. No longer owned by Best Western. Owned by C-Hotels now…read more Located very close to the Milan centrale train station, it's easily accessible by a short walk. It doesn't seem to be handicap friendly. Upon entering the hotel doors, there is a large staircase down. I can't imagine how a wheelchair would get down? Front desk staff are very kind. We stayed here twice. On our second visit, they gave us a complimentary upgrade which was a gorgeous room! I couldn't figure out how to cool the room. The air conditioning control was not intuitive. I was hot all night. They provide soap for your hands and the shower but I did not see any shampoo or conditioner. They did provide a Robe and slippers for two. The room had a mini fridge and a coffee maker. Nice touch. The breakfast buffet is very good. Lots of options and they open super early so you can start touring or head to the airport. Did not have a chance to try their bar. There are so many places to eat and drink down the street and on the train, a short distance away. Aside from being hot, very pleased with our stay.

The Mercure Hotel Centro is located just steps away from the subway station Porta Venezia in Milan…read more Location is good, walking distance to the Doumo (a healthy walk). The lobby of the hotel was small and when busy it easily got overcrowded - service was however when I was checking in quick, in good English (not always the case in Italy). Was given a room facing the street, had some worries it would be loud but sound-proofing was sufficient. The hotel room was not big but sufficient for a night. The interior was not at all my type of design, more like something that someone's grandmother would have selected. Still everything was clean and things worked - room had TV, decent number of channels (a few in English). Free wifi, coffee and tea making facilities in room. No iron or ironing board but one was brought quickly when I asked for it. All together an acceptable hotel but not something I would return to.

Very friendly and helpful staff. English is spoken. They held our bags for us until checkin time of…read more2pm which enabled us to go see the Duomo, a must see. Ordered room service, salad and pizza, and it came within 15 minutes! I stayed at the end of the hall facing the street on the 1st floor up the stairs. Located in a convenient place. The subway and light rail stop right outside the door. Mini bar stocked with beer, water and soda, and two candy bars. The prices are on the note card on the desk. The shower drained slow but the water was hot and pressure excellent. A little maintenance on the shower pan and tiles is necessary. Morning breakfast served downstairs 7am til 10:30am. I would recommend for anyone who wants to pay a good rate for good service.

We stayed here for a night in May 2022, and it's a very modern hotel compared to others in the…read morearea. Glass touch screens, personalized TV remote, and it's immediately next to the train station. Just keep in mind to ask the front desk to turn on the air conditioning for the room, we were pretty confused

Do not book with this hotel in spite of its location to the train station. I booked a one-night…read morestay for Sept 18-19 back in February. I even re-confirmed with them in August. Today, less than 10 days before our trip I received a cancellation notice along with a second email that a refund is being processed. No explanation and no apologies. Emails and phone calls were met with no response. Checked availability for my same dates and it is sold out. My guess is they sold my room for a higher price as it will be Milan Fashion Week. Absolutely shameful!

Where's the glam? I…read moream confused. I don't see any glam. The name is completely misleading. The hotel is not glam. Our room was not glam. Both were very basic. The hotel has an odd smell when you enter. Is that asbestos?? It was a weird musty smell that isn't good at all... Still trying to figure out what that is. The beds are terribly uncomfortable. They are hard and offer no cushion. We slept like crap in this bed. The shower drains very slowly and if you aren't careful you could easily over flow the shower. The complimentary shampoo, conditioner and soap are tiny. Seriously, the smallest bar of soap I have ever seen. The air conditioner turned off by itself in the middle of the night. It just randomly shuts off. What good is that if you have to wake up every couple of hours to turn the air conditioner back on??? And you need to leave your key in the slot for the lights and air to work. So, if my husband leaves the room and takes the key, I have no lights or air. Stupidness. I am not a fan of this hotel. The only redeeming qualities are that it is right next to the train station and there's some food spots right next door. But the train station means it brings weird people and homeless looking around too. So, the area is a bit sketchy. I would not recommend for the price. There's got to be better places to stay for the price.

The view from the hotel was amazing. The colors of the hotel are definitely questionable, our floor…read morewas a fluorescent green which was weird. We also didn't like that the windows are open in the middle of winter but you can't close them unless you have a worker come up and close it because they take the handles off the window. The bed was comfortable, the bathroom was a decent size but we aren't sure if we would stay again for the amount of money it cost us.

The interior of the hotel building is very beautiful. All the building material, design were very…read morenicely done. Our private bath looks new. The front desk was always very pleasant and helpful. The rate we had was pretty good considering it's not far from Milan's central district--€85-90 per night. The room itself was really basic. No electrical kettle, no glasses, nada! Just a few minutes' walk from the hotel you can take tram #24 to Duomo. But make sure you buy the tram ticket before hop on because the driver does not sell tickets. You can also walk about 10 minutes to Metro station taking "M3" to Milan center. There are many grocers and restaurants nearby with various ethnic food.

I gave this hotel four stars because it was right for the price - in Milan that is. We paid around…read more$100/night which is reasonable for Milan. Free wifi, elevator, air conditioning were all a must for us in Italy. The wifi worked pretty well for the most part. This was our first hotel for the trip and I was grateful for the hot shower and good water pressure after long hours of traveling. Front desk staff were helpful and very kind! They gave us 10% off to a couple different restaurants that were nearby. Probably 20 minute walk to the duomo. Would recommend a cab from the airport - it was around €25 at 05:00 and would have been worth it after traveling all night and then getting lost trying to figure out the trains/buses to the hotel! Wouldn't necessarily visit Milan again, but if I did, I'd have no problem staying at this hotel.