This is s place for all of your pets needs. Grooming, toys, food, and a full staff of knowledgeable…read morepeople. All of the staff know customer service and are very helpful with any questions you might have. I found my pets favorite treats and food. You can even self wash your furry family member. Love this place.

Everything I needed to give my 80 lb lab a good thorough bath to welcome us to Florida life!read more

After being on Patty's Pet waiting list for a Dusky Pionus for almost 3 years;…read more Lempicka; my baby Dusky landed safely at home from Florida to L'os Angeles In mid October (2022). The attention and level of care preparing her for the flight was evident upon arrival. Tony was everyday for over a week on the phone relentlessly with me after I brought my bird home to make sure that the transition from his care to mine would be successful. Working with Tony is not for the faint of heart or for the impatients but it's absolutely worth the hustle. I'm so glad in retrospect that I waited that long to get my dream bird. I wouldn't recommend this species to a first time bird owner or someone who's looking for a "cool bird" to showcase for entertainment purposes. My personal take is that a first time bird owner would mistake the Dusky "quietness" and general still behavior for a boring and disengaged bird... Which is definitely not the case, on the contrary. Dusky Pionus or at least my Lempicka is very demure incredibly elegant, observant; intelligent and reserved. She watch me quietly and analyzes everything I do especially when I'm interacting in a specific manner with my other birds. She's constantly quietly assessing me on a daily basis. Lempicka do break into a 5 mins of spaz euphoria everyday which is an absolute delight to watch but otherwise she study me and I study her. She's very willful if I let her do her bidding but she also does understand a firm "NO" and respect me so far since I respect her. Her robe is so mysterious almost like a Baroque painting I would say a Rembrandt shining from the dark with colors ranging from muted fuchsia to moss green to slate grey to Prussian blue without forgetting that dark purple that never gets old. Her smell is delightful; like a ripe fruit mixed with a nutty moss like moisture. Lempicka is perfect. I'm working on training her and me and I will always be grateful for Tony and his tenacity to understand how lucky every single of his customers are to be able regardless the hight price tag to be the guardian of one of his baby Dusky Pionus. PS: This is not my legal name but I am a real person.

From the owner: Breeders of Holland Lop Dwarf Bunnies & Exotic Pionus Parrots…read more Hand-fed baby birds and socialization of both Parrots & Bunnies.

Making sure you choose the right store to take care of your birdies is so important. We searched…read moreand searched for a place. Then we found The Bird Store through a recommendation from a couple that we met at PetSmart! The staff is so knowledgeable and we really connected with them. The manager Arden was friendly and helpful. They have great toys and tons of food. Since we started going we have adopted 6 birds from them. They rehome birds giving them a second chance. They also board if you need to take a vacation! We really love going there.

first time coming here staff was not helpful and bird food is too expensive and also nail trim. I…read morewill not be coming here.

Decent selection, helpful staff, clean store and pretty good prices. They have lots of fish, some…read morereptiles and some other animals to see and buy while you are there also. If you are looking for pet supplies they probably have what you need.

Their mammal type animals have ring worm and did not tell me that, I bought a guinea pig from them…read moreand it gave me ring worm and they gave me a health warranty on it that is valid 15 days after and I've tried calling them about it to see their vet and they never answered.

Absolutely trash!…read more One of the box truck drivers had a problem with how I parked, as there was no room on the lot. Told the lady behind the counter and she brushed it off. I made my purchase and went to the barn to wait for someone to come up to me to get my item, instead had the kid on the forklift almost back into me with a fully loaded pallet. I went back in to speak to the lady behind the counter to see who I could report that to as well and all she told me is, they're not here and she became very rude. Upon getting into my car, the box truck driver's helper, decided that he was going to start talking trash to me as well.. Not professional whatsoever, it has definitely gone downhill since the new owners took over.

They sold me bad food for my parrot when I brought it back refused to exchange or refund. If you…read moregive bad food to bird stand a chance of killing the bird. Price was $26.75 . Do not recommend a place that does not stand behind product. Lost me as a customer. Also put in complaint with better business bureau

I'd like to stop by this location when I'm on the other side of town the store is huge and…read moreeverything I need for my birds all in one place it is very nice place to shop for all my bird needs anything and everything that you could ever think of for birds is usually there and if they don't have it they'll definitely try to find it for you! I love this store! I will continue to shop here and I highly recommend that anyone with birds whether they're big or small check this store out.... You won't be disappointed!

Purchased a baby cockatiel on 12/10/24. They wouldn't take a deposit or hold the bird. Had to pay…read morein full. Diana agreed to tag the bird and keep it for pickup in a week. They are still hand feeding and we were set to out of town for two days leading up to our pickup date. Our family all went to meet the baby and my daughter spent the time bonding with it after school every day. We were out of town Sunday and Monday. Arrived on Tuesday after school to pickup our bird and it was gone. We were told the owner brought a few to Valrico store and he asked me to text pictures of our bird and I did. He said the bird is not in Valrico. It's gone so pick another bird. They won't admit any wrong doing. They said it could have escaped the cage and is somewhere in the store (perhaps dead as it hasn't been fed). Maybe it was stolen (there are cameras). No one looked concerned for the health of the bird at all. No looking around the store. No looking at tapes or reporting a theft of a bird worth a couple hundred dollars. Just it's gone. You can pick a new one or get a refund and leave. I spoke with the owner George on the phone as he was at Valrico and he was rude and could not explain where our bird went. Diana was so nice taking my payment and was so nice when we came to visit the bird after school was all of a sudden cold and filled with excuses on what could have happened to Twixy over the phone. Not only did they not care about my daughter being absolutely devastated she wasn't going to be able to bring her baby bird home. But Diana's husband was there when we arrived and had no idea that we were picking up our bird and was not prepared to train on hand feeding at all. He spoke English just fine until he got on the phone with the owner and his wife, Diana Then it was Spanish telling them we were crazy among other things. This business doesn't care for the welfare of their birds or their customers. Our bird is either dead somewhere in the shop, stolen, or that they sold it and just won't admit it. We got our refund. If you bought our cockatiel (photos below) on 12/15-12/17 at the Valrico or lutz location we would really love to buy our baby and bring it home. Reach out please. This business is not interested in finding our bird 8138473501 (Jen)

Oops, I did it Again! Sorry, I just couldn't help myself, it's like walking into a candy store! The…read morebirds are so beautiful, healthy & happy! Today, I picked out 2 male lovebirds & 2 male Gouldian Finches...I don't like egg binding & not comfortable having babies, so I'm sticking to all males! The finches are babies & still moulting, coming into their colors but I can tell they will be brilliant!

Not good? More like Extremely Poor. I recently moved to the Area and have a 7-year-old Pineapple…read moreConure. I went into the place for the intention of just buying simple seeds and pellets. After a thorough walk through I decided to touch nothing and leave with nothing. The conditions these poor animals are in are deplorable. Such beautiful exotic birds for a more than great price quite literally rotting away. I saw Toucans, Sugar Gliders, Red Belly Turtles and even Finger Monkeys caged away right beside a large bird cage where they could easily get hurt if they decided to stick their arm through the bars to the other cage. It was sad really. Aside from these exotics, there are several smaller bird species hanging in cages from the dust filled ceilings. The cages itself carried dust on the bars and not to mention the bird crap just piled on. The Owner was nice but clearly not nice enough to take care of these animals properly. They look sick, they look deprived and they look stressed. The toys were dusty.. the foot was old and the floor COVERED in bird seeds. I am disappointed and I want to do what i can to report this business to BBB and any other place I can report them for poor upkeep on these poor Birds and other Creatures. I DO NOT RECOMMEND BUYIN FROM THIS PLACE UNLESS YOU ARE READY TO TAKE YOUR NEW PET RIGHT TO THE VET BEFORE BRINGING THEM HOME. I DO NOT TRUST THE BREEDER AND WILL NOT PUT MY OWN BIRD AT RISK BY BRINGING A SICK, INJURED, STRESSED BIRD TO HER SAFE PLACE. MY HOME.

We've been researching birds for a few weeks to see which kind of bird would fit our family and all…read morethe related info. We've been to multiple bird stores and this one tops all the others. The birds are so much more tame here than other places. The birds are handled often and well taken care of. The owners are very friendly and will answer any questions you might have. We plan on returning sometime this week to purchase a bird.

From the owner: We are a one stop shop for birds. We have a variety of baby exotic birds, bird food, treats,…read moreperches, cages, toys, accessories and a boarding facility. We serve our customers with old fashion customer service. Come by for the experience, stay connected with a feathered family member.

Bought some doggies diapers and they were too small. I had to open the package to see if they fit…read moreand they didn't and they would not refund my money for them because they said the package was open. Well, how would I know if they fit if I didn't try them on and besides that I knew by looking at them after I open the package that they would not fit. So they just took my money no refund.

Nice new pet store in Wesley Chapel! It has Mocha Coconut's food Fromm and other healthy pet foods!…read moreThere are supplies for all of your pets. They also have the Seven Oaks Pet Hospital next door. They are connected. They have special sales every day so make sure to ask for their calendar or look it up online. We recently went here to pick up Mocha's food since it is 10% more off every Fri through Sun in October. Also every Tuesday is Trim Tuesday. They trim your pet's nails for $5. Check out their cute cat which walks around with fancy hair cuts. That's because there is also an in-house groomer. Her name is Duncan and she is so sweet!