I would not recommend this company based on my experience…read more The roof was installed the month I purchased my home in 2024. By early 2026, I began experiencing multiple issues, including shingles falling off, deterioration on several shingles, and a leak around the chimney. This raised concerns regarding the quality of both the materials and workmanship. The company did return to replace the damaged shingles and address the leak. While the replacement shingles appear acceptable, the sealant work around the chimney was completed very poorly. I will be including photos for reference. Unfortunately, the roofing concerns are not the primary reason for this review. During the repair process, my brand new AC unit was damaged. What was most disappointing was the lack of accountability afterward. Rather than acknowledging the damage and discussing a resolution, I was told their crew "never went that far into the yard," despite roofing debris being present directly next to the unit. I have attempted multiple times to speak with the owner regarding this matter. After conversations with the foreman, office staff, and leaving voicemails, I still have not received a return call. Based on my experience, I cannot recommend this company. I would encourage others to carefully consider their options before moving forward with their services. Sorry no where to add pictures Stay away from this company!

Deceptive business practices, future customers beware. Sundown does not follow through on promises…read more Read on and see photos. I'll start by saying the roof that Sundown roofers installed was done very nicely and in a timely fashion, but that's where my appreciation ends. In their contract they advise that they clean up all debris created by the install. Just not true. My exterior space was absolutely flawless because we had just put our property up for sale, and I had that discussion with their estimator Zac and their project manager Tony. It was all a ruse; they were packing up to leave when I advised they needed to clean up all debris. They did a few minutes cleaning, but what was left behind was unacceptable, so I started cleaning while they were loading. Tony the project manager saw me picking up debris and started to help me, he spent another 25 minutes helping me. After they left, I spent more than two hours cleaning up their mess. Subcontractor Sundown brought onto my property. Contractor Disposal www.contractorsdisposal.com Do not EVER let these people on your property. I have a 7-year-old driveway, after they delivered their dumpster, they negligently drove a tandem axle truck over the end of my driveway and over the curb off the end of my driveway and cracked the front corner of my driveway. I watched it happen, I immediately contacted Sundown, neither Zac nor Tony the project manager was there managing their sub-contractors like their contract says they will be, but hey came at my request to survey the damage. Both said, "don't worry it will get repaired". Fast forward, they came a few days later to collect $17,500.00 payment. They had an invoice they wanted me to sign that stated we did a walkthrough and all the work they promised was completed, I wouldn't sign it or pay until they acknowledged on their form that they had to replace a gutter and four lengths of gutter guards they had damaged and the damage that was done to the end of my driveway. Tony wrote it all up and we both signed it, then I handed over the check. MY MISTAKE. The gutter and guards were replaced, but now they say they will not repair my driveway. Bait and switch at its finest... They say their contract states they are not responsible for damage to concrete. I read it, that's not what it says, what it says is this: ONE: "Owner acknowledges that heavy equipment is necessary to perform certain roofing processes, may through normal and even cautious use by Contractor and possibly cracks in certain concrete driveways/walks that are not poured sufficiently deep or not constructed in a workmanlike manner as the design was​ intended. Owner hereby acknowledges such minor damage may occur on the job site," My driveway was poured 5" deep not the standard 4", the installer owns and operates a professional concrete company, and it was absolutely done in a "Workman like manner". TWO: "and shall not make demand of Contractor to reimburse the Owner for such damage, provided due care and caution was exercised by Contractor in performance of Roofer's various functions and in the management of any sub-contractor in delivery of job material" Due care and caution were NOT exercised at all. The driver should have pulled that heavy truck into the center of my driveway, not on the far side, then they ran over the end corner and curb where no one drives and cracked my driveway. AND no project manager was on the jobsite when this subcontractor arrived and left, no one managed them while on site.

Jonathon Martin's Prime Roofing and Exteriors LLC did a first rate job of redoing my leaking, low…read morepitch sun-porch roof. He came out promptly to inspect and make an estimate of what needed to be done! Of the five estimates I received he and one other roofer were low bidders. The other 3 were way out of line. He did a full tear off, replaced the deck and installed new ice and water shield along with new shingles. He worked me in in a timely fashion and did a very professional job. I highly recommend Prime Roofing and Exteriors LLC of Bloomington for this type of repair.

From the owner: Small home exterior service business specializing in a multitude of repairs including…read moreroofing, siding, fascia, soffit, gutters, and storm doors. Full replacement including asphalt shingles, metal roofing, EPDM flat solutions, vinyl siding, windows, storm doors, fascia, soffit, gutters, chimney counter flashing, and patio/porch to sun-room conversion. Many satisfied homeowners across central Illinois. We do it right the first time and back all our exterior product installations with exceptional warranty. Extensive experience in residential construction and remodeling. We pride ourselves in our business model that translates to budget friendly home exterior product installation. We provide the best in quality through honest, transparent, upfront approach. We take the time to explain and provide more options that others simply will not. Bringing professionalism and quality to Bloomington/Normal and surrounding areas. Excited to show you why Prime Roofing & Exteriors will be your preferred home exterior service company. We hope to hear from you soon!

Brandon and team just finished a roof, facia, soffit and gutters on my 30+ home. Brandon was onsite…read morefor all of it and even worked to install facia, soffit and gutters. That was impressive. I love supporting local family businesses. Brandon was extremely responsive to any questions and the quality of their products, work and end result was amazing. Give Brandon a call today to see how he can help you.

If you're looking for a new roof, I highly recommend Casey & Son's. They were just a joy to deal…read morewith. Very professional, did a great job, daily clean-up, and when they were finished, the roof looked great, attention to details was obvious, and even the gutters were cleaner than when they arrived. Highly recommend Casey & Son's

Awesome job by a great company. Joe was constantly in touch with us during the replacement process…read more The crew did a fantastic job including cleaning up when finished. When damage was done to a bedding area by the dumpster company Carlson sent people out to repair it. We highly recommend Carlson Construction.

We called them at various times for 3 different repairs due to wind damage. One was a downspout…read morefalling off. They reattached and adjusted the pitch of the gutter and fixed that. Second was replacing some facia and third was replacing some blown off shingles. They were replaced in addition to checking the rest of the roof for loose ones and they fixed those too. Reasonable, responsive, and no issues since our repairs. I would recommend Carlson.

Excellent service! We contacted several companies to do some…read morerepairs around the house. We got a few estimates. DGO had the most thoughtful and thorough estimate. Javier Lopez came out to look at our project. Once we accepted his bid, his crew showed up exactly when they promised. The crew was the hardest working group I have seen in a long time. The work they did was excellent. They fixed everything we requested. I can't say enough good things about them. I would definitely recommend DGO!

From the owner: Welcome to DGO Builders, your premier destination for top-notch roofing, siding and decking…read moresolutions. As a seasoned roofing, siding and deck contractor, we take pride in delivering high-quality services that elevate the curb appeal and durability of your property. At DGO Builders, we specialize in providing comprehensive roofing, siding and deck solutions tailored to meet the unique needs of our clients. Our services encompass everything from roofing installations, repair, maintenance to top-grade siding and decks design and installations. Whether you are looking to enhance the aesthetic appeal of your home or fortify if against the elements, our skilled team is committed to delivering excellence with every project. Our commitment to excellence sets us apart in the industry. At DGO Builders, we prioritize quality craftsmanship, using premium materials to ensure the longevity and resilience of your roofing, siding and deck. What truly distinguishes us is our unwavering dedication to customer satisfaction. We believe in transparent communication, timely project completion, and a meticulous attention to detail, ensuring that every client receives a service that exceeds expectations. Your peace of mind is our priority, and we strive to make the entire process-from consultation to project completion-seamless and stress -free. Contact us today, and let's embark on a journey to transform your property into a masterpiece that stands the test of time.

terrible service and terrible customer integrity. do not recommend then. quality of product is cheapread more

I am very pleased with the quality of the windows and the professional installation. Mark and his…read morecrew were efficient and friendly. They thoroughly cleaned after they completed the work. Excellent value and would strongly recommend their service.

These guys are absolutely amazing…read more After going through a nightmare of dealing with about 6-7 other companies around town who were only interested in replacing my entire roof - these guys showed up, were professional, honest, and helped us inspect a section of our roof that we have been concerned with. John, his family and business, are solid examples of how we should treat and serve one another. I can't thank them enough!

From the owner: Roofing Contractorread more

Called Midstate to move the downspout on my gutters from the east side of the house to the west…read moreside. To do this, the existing gutters had to be removed (because they pitched in the wrong direct) and new gutters installed. The guys showed up on time and got to work right away. The job was completed, the debris removed and area cleaned up in about two hours for a very reasonable cost. These guys were great, two very big thumbs up.

I am very disappointed in the way my project is being (isn't) being handled. We have signed the…read morecontract for the installation and repair of our gutter system. Unfortunately that was three months ago, and I get very little response from them regarding this work. When I do get a response I am told I am on the schedule, but don't hear from them again. The last time I contacted them they gave me a date, but no one showed...that was a month ago. Communication and customer service is not their strong suit. and every. I am researching other companies to take this project over, no one should have to deal with this lack of respect for a customer. If I could give less than one star I would have. HHS (Tim)