Great food, great ambience, great decor, incredibly rude staff. Considering this is an American…read morethemed restaurant influenced by American culture and named after an American actor, you would think they would have a little more acceptance of Americans. Nope. The wait staff just looked annoyed by our sheer presence.
What sealed its fate was when we simply questioned a difference in what we ordered versus what was on the menu and the waitress responded with "Well, you should have asked." As the wait staff and expert of the menu and food served, I think instead of me asking, she should have asked if I preferred or knew that all juices and lemonades were served with sparkling water, not still water. Especially since that wasn't specified anywhere on the menu nor included under the drink's description or ingredients. Wasn't aware I was supposed to know, or even ask, if my lemonade would include sparkling water. I travel all over the world and have even lived in several countries, and no other place that I've been to has ever used sparkling water for juice or lemonade. If this were some authentic Czech restaurant serving Czech cuisine, I would consider and accept the possibly of sparkling lemonade being the norm. But if you're going to name your establishment James Dean and have menu items called "Texas Burger" and "Burrito" I don't appreciate the attitude or lecture as if ALL lemonades are made with sparkly water and I'm the American idiot who should have specified that I wanted it otherwise...She offered to make me a new lemonade with regular water but made it clear that the untouched bubbly lemonade would still have to be paid for.
Too bad, and ironic, that it just took one waitress in an American themed restaurant who had very little tolerance with Americans or else I would have gladly given this place 5 stars.