We are redoing our floors and someone recommended this place to us. I am so glad they did. Great…read moreservice, prices, and tile selection. I will recommend them to anyone looking for flooring services.

We don't usually leave reviews, but this experience was too frustrating to ignore…read more We started working with Joey at Flooring Master after closing on our home on June 20th. Since we were relocating from out of state, we wanted the flooring done before we arrived. We even had our realtor leave a lockbox so measurements could be taken in advance. We finalized the details and paid the deposit on June 26th -- then communication completely dropped off. No updates. No responses to follow-ups. Nothing. My husband finally drove down to Florida on July 7th to figure out what was going on -- only to find that demo had just started, two weeks later. Worse, the wrong areas were demoed, including our kitchen, hallway, and bathroom, which delayed work on our daughter's room. That alone made this experience extremely stressful for our family. Installation didn't begin until July 14th, and our furniture (already delayed and sitting in storage) was scheduled to arrive the 18th. Flooring was incomplete, and we were told if we delayed furniture again, they couldn't guarantee a future delivery date. We ended up picking up additional materials ourselves on July 21st, just to keep things moving. I had to call again on the 23rd to find out when they'd finish. They finally came on July 26th to complete the last room. The crew was friendly and the floors look nice now, but we had to ask them to reinstall all the doors and finish the master bathroom. The lack of communication throughout this entire process was unacceptable. We still have more rooms to do, but we will not be using Flooring Master again. We can't recommend them to anyone.

We purchased our flooring from LL Flooring. They couldn't have been nicer and also very…read moreknowledgeable. So much better than the big box stores. I had Questions and needed to speak to them a few times and they answer the phone. No paging and waiting. Unfortunately, I had some issues on my end and Josh, the Manager helped me out twice including on a Saturday. He definitely went out of his way to help. Ryan and Matthew were also helpful, knowledgeable and polite. Prices are fair and responsible. I believe better than most other places. Stop in and see them. They will take good care of you. Karen

The installer did a good job even though it was a crew of 1 & he didn't speak English. The store in…read moreLutz was a different story. I can't say they were dishonest but they were certainly not forthcoming about costs & policies. The project cost us almost $1800 more than the many invoices had indicated & even though they had all the material costs up front, they refused to deliver them until the labor costs (including the extra $1800) were paid on full, We did not get the installation agreement until we paid in full, To demand labor costs without telling you what your paying for seems questionable and to refuse to deliver materials that have been paid for until you pay labor costs in full is certainly not a common business practice. We're happy with the product, not with the store.

Replaced 4 chipped ceramic tile. On time. Reasonable price and expert repair. Great price…read moreexperience!!!

Completed in a timely manner. Well done! Very nice. Removed old tile in shower area and added…read moreconcrete and then installed new tile and grout! Looks very nice!

So happy I found them! Martin went over and beyond to match my pre-existing floors downstairs and…read moreRoman installed white oak upstairs and perfect stairs, railing! Very professional and cleaned up daily. Showed up on time and made sure we were completely happy! Which we are ecstatic!! This company knows floors and I can not sing enough praises for them and their work ethic! A+++

Prompt and professional, Martin showed up ready to work and got our project done exactly as…read morerequested. We needed a few laminate planks replaced and he was able to do it in just an hour and a half. Great quality work for a reasonable price. Polite and easy to talk to and work with and explained the best options for fixing my issue. Thanks Martin!

communication just stopped. Multiple discussions via text as well as sending texts. Then it all…read morestopped.

Luther came to help replace all the flooring in a 2700 sq ft house to assist in getting it sold…read morefor elderly couple. He travelled over an hour to pick up the luxury vinyl plank tile so we did not have to wait for it to be shipped. He really knows his stuff on floor installation and did an excellent job. Great temperament and nice guy. The price was extremely reasonable. The house was under contract within days after Luther finished the installation. Highly recommend this business

M&J roofing and renovations is probably the best contracting company that I have found during these…read moredevastating times. Zack, the owner, and his crew are the most honest, reputable And hard-working, bunch of people I have met. they repaired my metal roof and removed all the hardwood flooring in my living room, dining room and kitchen. Because of their hard work and dedication they were able to complete my roof and flooring in one day. They worked from eight in the morning until eight at night when the job was complete. they left the job clean and picked up so virtually there was nothing I had to do when they left my home. I will be using them to replace my hardwood flooring. I highly recommend them for any renovation you may need. You can contact Zachary Bogardus at 813-445-3299 or reach out via email to Zack@ mzrenovations.com. There is no job they cannot do.

From the owner: At M&Z Renovations of Florida, we take pride in delivering high-quality remodeling services…read moretailored to your specific needs. Our company stands out for several reasons: Personalized Service: We work closely with our clients to understand their vision and bring it to life, ensuring every detail is carefully executed. Experienced Team: With years of experience in the renovation industry, our skilled team is equipped to handle projects of all sizes, from small bathroom upgrades to full home remodels. Commitment to Quality: We use top-quality materials and employ industry best practices to guarantee that your renovation is not only beautiful but built to last. Transparent Pricing: We believe in honesty and transparency, offering detailed quotes with no hidden fees, so you can plan your project with confidence. Customer Satisfaction: Our clients' happiness is our top priority, and we’re proud to have earned a reputation for reliability, professionalism, and excellent customer service. Whether you're looking to update your kitchen, remodel your bathroom, or transform your entire home, M&Z Renovations of Florida is here to turn your dream into reality.

Debra has been great to work with since the initial phone call. She answered all our questions and…read moreeven made the effort to come to our home to measure and bring carpet samples. The fact that she visited our home vs us coming into the store shows how willing they are to make customer experience the best. From there we had carpet installed the next day. The gentlemen were extremely kind and did a fabulous job. Would recommend and use again

We hired Bob's Carpet and Flooring at 27607 SR-56 W, Wesley Chapel, FL, 33544 for our rental…read moreproperty. They completed partially the laminate flooring on July 23 as they ran short of material for the steps. They promised to get the supplies and complete the job in one week. But they kept postponing it week after week even after repeated reminders. Finally, they completed the remaining steps only on August 28, 5 weeks later. Because of this delay, we could not rent this house. The customer service by Michael, the manager at this store, is unprofessional. This is in complete contrast to the previous manager (Chuck) who provided an excellent service of laminate flooring for the home we live currently. We made the mistake of going to the same store without realizing that the management had changed.

This company is beyond amazing I couldn't leave a good enough review. I went to this company to get…read morenew carpets when I moved. Then my house flooded and they ended up doing all the carpets again, the flooring, and tiles the entire bathroom. The business owner was super patient while I was indecisive about flooring, he let me bring some home so I could see the flooring un the lighting of my house. They were so fast! The 2 men who installed the flooring and tile were friendly and had great attention to detail. I didn't know I could love baseboards!! Even a year later, the business answers any concerns i have. If I had to do it again I wouldn't go anywhere else. I also got the newer waterproof flooring, it's great. I don't like tile so it was a great choice for me. It's stood up to spills, cat puke, and cleaning. People who visit this is real wood.

Here's a link to my review from 2017:…read more https://www.wtsp.com/article/news/investigations/whos-coming-into-your-home-tampa-bay-area-subcontractor-caught-stealing/67-458488697

STAY AWAY. They have a high employee turnover rate, I've had to deal with 3 different "project…read moremanagers" since my project started and no one is on the same page. Communication is very difficult with them. They tell you their work is warrantied and but then find any excuse to not fix their mistakes. We had LVP laid and twice they've had to replace the transition strips and they're still coming up because their team doesn't know what they're doing.

hired Perfect Choice Flooring to replace the carpet in my bedroom with tile. The experience was…read moreincredibly frustrating from start to finish. After paying a 50% deposit on July 10, I was told I would be scheduled immediately. That didn't happen. I had to follow up multiple times just to get a start date. Communication was poor and unprofessional, with broken promises and missed callbacks. The crew finally arrived on July 29. The tile was installed with an extremely thin grout line--something I was never asked to approve but chose to accept. They said they would return the next day to grout and then come back the following day to move the heavy furniture back, which was the agreement I had in place with their representative. Instead, they grouted the next day and replaced the furniture less than an hour later, ignoring the recommended 24-hour grout curing time. When I called the project manager, his dismissive response was, "What do you want them to do?" The crew came back to remove the furniture, clearly annoyed, and became argumentative and disrespectful in my home. One even said they used a thin grout line specifically so they could move the furniture sooner. Later, I was contacted by someone in management, Jonny Sibrian, whose tone was equally rude and condescending. I explained I was arranging a third-party inspection to ensure the tile wasn't damaged due to rushed furniture placement or the use of vinegar (an acidic cleaner that can harm uncured grout). Instead of understanding, he accused me--twice--of trying to avoid paying my bill and even made a veiled threat. I've always paid for quality work, and I fully intend to pay the balance if the job passes inspection. But the lack of professionalism, poor communication, and disrespect I experienced with this company were unacceptable. I would not recommend Perfect Choice Flooring to others based on how I was treated or the quality of their work.

An amazing choice of products were well presented. We ended up purchasing a beautiful tile for our…read moredownstairs that looks stunning!! Also the vanity is good quality and perfect for our half bath. The sales rep was very helpful! Since we needed a product that was a clearance it took awhile for them to find the quantity we needed and deliver it but that was ok. The price was worth it. They could really change what happens when people walk in the door. In a large place like that there needs to be friendly and smiling people making you feel at home immediately. Instead ( and I've been there three times ) the people up front ignored you and jabbered amongst themselves instead of greeting you so you had to approach them in order to get directions to what you were looking for. Cmon Floor and decor- you can do better than that!!

I will start with the positives! This store is HUGE, clean and plenty of parking…read more However it's impossible to get an employee on the phone to confirm orders are ready OR anything else. When in store I asked an employee to call another store to verify product stock and they made an excuse of being too busy. This locations inventory was off by 4 cases of tile!