Sold me a key fob with an UNCUT key, resulting in an emergency lock out situation. Never even heard…read moreback from anyway. Terrible.

I had a fairly simple task and was very flexible on when it needed to be done: re- key 3 locks on…read moremy house. I called a total of 4 times , each time being assured that someone would call me shortly. No one ever did. There was even an appointment made and no one showed. no follow through. No acknowledgement. I've never written a review on Yelp. But a warning: don't rely on Howdy Lock and Key.

If I could give a lower rating, I would. This is the first negative review I have ever posted. We…read morewere with First Alarm in Odessa for many years before they sold to Brinks. On 8-6-18 of this year, my wife called 432.530.3535 to close our account because we were selling our home and moving to another city. The local person said okay fine. You are done. A few months have passed and Brinks is still billing us on this account. I contacted the folks in Odessa at First Alarm who told my wife the account was closed, and they immediately shoved it off on Brinks. I called Brinks and they said we never responded to their docu-sign, so the account is still open. Today is the first time we have heard about the docu-sign cancellation. We never received the email and they claim to have called us as well, but how can we answer a phone that we closed the account on? They have my cell and never called me. I strongly recommend against using First Alarm or Brinks.

From the owner: We have been doing business in the Permian Basin since 1998 installing commercial grade Alarm,…read moreCamera and Access Control systems. Locally owed by fellow West Texans.

Mr. Key "Richard" in this case.... has saved me twice now. I started my truck, put the dog in and…read morewalked around to the driver door and it was locked. It was after 5 and super hot so I was panicking and when I called, I couldn't control my crying :(....I figured it was too late for them to come. He said, "I can be there in no time". I gave him another big hug because the same thing happened the first time. ugh. I will never call anyone else. Thank you from the bottom of my heart!

Auto lock out. Called for service was told it would be a while before they could help due to other…read morecalls ahead of me. They wound up getting to me hours before their original anticipated service time. Got my car unlocked in a jiff. Thanks Mr. Key.

Amazing service. I needed a key programmed same-day and he came promptly and with no hassle. Would…read moredefinitely recommend!!!

Great services & made my day! Shucks.. the sweetest man. Very…read moreappreciated! Best rates in Midland TX