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    K.O.A.L.A. Dental Care

    1.0 (2 reviews)
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    Central MN Pediatric Dentists

    Central MN Pediatric Dentists

    3.0(9 reviews)
    55.3 mi

    After pointing out three concerns with their current practice I was asked not to come back…read more 1. This is the first practice ever where I have had to pay taxes for a fully covered preventative service. This is not a normal practice. I was met with a lot of rudeness when asked to have this explained to me. 2. During an appointment we were asked if we wanted fluoride. I asked if my children has already had their one covered for the year, and was told no. Then I was charged for the cost, because we had already had it at the last appointment. When I called to ask, I was told it was not the offices responsibility to know what I had been billed for. Even though they billed my insurance. I felt I was blamed for not doing a better job of checking their billing practices, instead of them questioning whether or not that is a shady practice. 3. The final straw was a shift to only scheduling 2 months in advance even though we should be regularly seen every 6 months. When I called to explain that this practice-serving service I was told if I didn't want to have to pull my children out of school for an appointment I was welcome to call each week to try to get a better time. Did you know that recently I get it feedback and questioning is not always welcomed.

    Wonderful place to take your children. Today was my 4 year old son's third visit to the dentist and…read morethey are so patient and kind! We love Dr. Mike and his staff!! Thank you for making his dental experience enjoyable!! (We go to the Willmar location)

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    Central MN Pediatric Dentists
    Central MN Pediatric Dentists
    Central MN Pediatric Dentists

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    Dental Health Associates

    Dental Health Associates

    4.2(5 reviews)
    64.1 mi

    My husband recently was apatient.He arrive for a 2ond appoitment.As he was in the exam room, The…read moredental tech immediatly began to ask about payment.It was so rude,and unprofessional.He was going to embark on a major dental procedure.He asked what is the cost going to be? She hesitated for a moment, then looked it up on her computer.She stated it would be about $5000.00.He then replied, ''I was quoted that it would be about $2,500.00 And then she quipped,NO! IT WILL BE ABOUT $5000.00 FOR THE WORK.Her attitude suddenly changed.She became hostile and arrogent, then began to argue with him,as a patient.With that he said,''The document speaks for itself that I have.'' Then she stated''YOU KNEW IT WAS GOING TO BE $5000.00.With that attitude he stood up out of the dental chair and cme up to the reception area,where I was waiting.The staff all looking on,and smiling,like chesire cats.Then she continued to speak dissmissivly in fron tof other patients.He and I left.Not only was it a very unfortunate issue,but a violation of HIPPA,By speaking in front of the entire waiting room full of patients.She said,Well you know dentists, and you can take $1200.00 off that. Then her comment was, YOU CAN STRECH THIS OUT,SO YOU CAN AFFORD TO PAY.He said,''it's not about the money.Your staff was inept,in not explaining any of this to me" We left immediatly.The practice felt like a MONEY GRUBBING BUNCH OF CHARLATONS.My husbands late mother, served 2 terms on the MN Dental Board.He knows that the board could sanction the Dentist,for such flagrant violations for HIPPA. Frankly I have been in discount stores with more finess than the entire practice.Never would we reccomend this ''OUTFIT!'' it is hardly a'' practice!'' There are so many hard working,kind dental professionals It is a shame they smear the reputation of DENTISTRY!

    DHA was more than I had expected. After a troubled experience at another dentist I was somewhat…read moresceptical. They took out the stress, and made it as relaxed as possible. Helpful with insurance as well. Dr Tim and his staff rock!

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    Dental Health Associates
    Dental Health Associates
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    K.O.A.L.A. Dental Care - pediatric_dentists - Updated July 2026

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