After pointing out three concerns with their current practice I was asked not to come back…read more 1. This is the first practice ever where I have had to pay taxes for a fully covered preventative service. This is not a normal practice. I was met with a lot of rudeness when asked to have this explained to me. 2. During an appointment we were asked if we wanted fluoride. I asked if my children has already had their one covered for the year, and was told no. Then I was charged for the cost, because we had already had it at the last appointment. When I called to ask, I was told it was not the offices responsibility to know what I had been billed for. Even though they billed my insurance. I felt I was blamed for not doing a better job of checking their billing practices, instead of them questioning whether or not that is a shady practice. 3. The final straw was a shift to only scheduling 2 months in advance even though we should be regularly seen every 6 months. When I called to explain that this practice-serving service I was told if I didn't want to have to pull my children out of school for an appointment I was welcome to call each week to try to get a better time. Did you know that recently I get it feedback and questioning is not always welcomed.

Wonderful place to take your children. Today was my 4 year old son's third visit to the dentist and…read morethey are so patient and kind! We love Dr. Mike and his staff!! Thank you for making his dental experience enjoyable!! (We go to the Willmar location)

We love this office! We never wait more than a handful of minutes in the waiting room. The staff…read moreare friendly and helpful. My kids are never nervous walking in because they always know what to expect.

Worst dental office ever! Waited to get in for almost two months, confirmed new state insurance…read morewith Shannon on the phone week prior and the day of just to get sent home because new insurance is through state! You can go ahead and refuse to work with poor people's insurance but do it in advance! I called to confirm 2 times! Because of this 4 year old kid has to walk around with toothache for couple more weeks until we find different doctor and this single mom has to take another unpaid day off work to bring him in!

Great place to get dentistry work done on your kids, staff is very friendly and gentle.read more

I found this practice on a whim while searching for pediatric dentists. It's doesn't have a formal…read morename but don't let that turn you away because this is a complete dental clinic specifically for children. The clinic has two dentists, four hygienists, and a couple front desk staff. The office is located in an office park building in Maple Grove. The waiting room is so welcoming. It's tastefully decorated for kids. Cartoons on the TV, free Pac-Man arcade game, lots of books, and magazine for the adults. The front desk staff was very nice and helpful. The exam space is great, too. It's an open-air concept with benches and art for privacy rather than walls or exam rooms. My favorite part of our visit was the staff. As someone who despises trips to the dentist myself, I have put off my son's first visit for years. At 4.5, I worried that he would be scared and non-compliant. But our hygienist made him feel very comfortable. I appreciated that she showed him the chair and let him try each of the tools before using them. The cleaning was very gentle. She took breaks as often as he asked. After he picked out a prize and got a sticker for being cavity-free, we saw the dentist (Dr. Borodkin). She reviewed his chart and took the time to review his X-rays in detail. I was worried that she would scold me for waiting so long to bring him in. Not at all! She was informative and supportive, not judgmental. We left with a 'swag' bag - toothbrush, paste, a water bottle, a really nifty flosser, and a save the date for our next appointment. We will DEFINITELY be going back.

I recently took my 2 boys (5 & 7 years old) to see Dr…read more Venetia and could not be happier. As an adult with dentist anxiety, I had MUCH delayed taking my kids and both had cavities... what I had dreaded (and expected). However, the way the staff and Dr. Venetia helped make them feel comfortable and calm (and informed about what's happening every step of the way) was nothing short of miraculous. No tears. No pain. No fear... for the kids or for me! :) I'm SO impressed with their approach, kindness and knowledge about kids and their teeth. Thank GOODNESS I found this clinic.

When my daughter was younger I came here thinking I was doing what was best for my daughter and to…read morethis day I am filled with guilt for how they treated her. When she came out she was so drugged up it was terrifying . It was obvious she had been crying yet the staff never came to ask me how to proceed or inform me. Instead she told me how the one technician had informed her if she kept crying she would throw up and she would have to clean it up if she did. This was a scared 4 yr old child and that is how they dealt with her! Absolutely disgusting and I would never use a dentist geared towards children again. I switched to an elderly dentist who did not specialize in children and she never had an issue, he never scared her or hurt her. She was of course afraid at first thinking it might be like this place , but once she saw it wasn't she was fine. Thank goodness she didnt end up afraid of dentists forever.

I brought my 4 year old here for his first dentist appointment ever. He is a very shy and nervous…read moreabout everything and also has anxiety so I heard a pediatric dentist would be best for him. I informed the hygienist how scared he was and how he has anxiety and she said no problem, that how at there office they always go over everything with the kids before they do it so they know what's coming and they work slow to keep the kids happy, which made me happy. However that never happened my son was put in the chair and simply said I'm going to look at your teeth and started cleaning. He had no clue what was going on and he freaked out. He was crying so hard and trying to get up. Then the hygienist asked me to help keep him down so she could finish. So I basically had to lay on top of him to let her clean his teeth when she was done his whole mouth was full of blood. I will never go back and will tell everyone who asks to find somewhere else because in my opinion that is not how to deal with children. My son says he will never go to the dentist again and it actually scared him so bad he developed a nervous tick from it that we had to take him to pediatrician for.

Hot dentist tools feel like cardboard and saw a picture of a rat. The care was ok but the office…read morewas like a waiting room.

My daugter loves tweet. And I love it too. Very nice staff and professional doctors. We live not…read moreclose but it worth a trip because my kid is happy

I have been going to Bassett Creek Dental for a couple years now - and I take my mom and brother as…read morewell. I recently had to get a front tooth's crown replaced. OMG - the result is stunning. Dr. Bruning made sure that the color match was correct - I even went to a special lab where a technician took 2 hours to make sure everything matched perfectly. This is the kind of treatment I would expect for a movie star - not for me. And the cost was completely nominal. I have been to several other dentists in my life and NEVER have I been to one whose work is as meticulous, the staff as knowledgeable, or the doctors as competent. I highly recommend 10/10.

Went in for a cleaning and it cost me 469 dollars for xrays and a dentist visit. All I wanted is…read morefor them to clean my teeth. This place is very unprofessional! No thanks Barb!

Great Experiences! We have been seeing Dr. Sakhi for 5 years now. My son has a rare genetic…read moredisorder and Dr. Sakhi was the first dentist he allowed to look inside his mouth and clean his teeth. Since he struggles with severe anxiety, he has to be sedated for cavity procedures. This was the second procedure he needed to have and doing it in the office was preferred all around for ease, timeliness and cost. The entire staff was professional, demonstrated compassion, kindness, and encouragement. The anesthesiologists from Dream were superior. Everyone communicated the process and after care thoroughly with follow up calls and texts to ensure he was well. On a side note, as I read the other reviews, especially the negative ones, I struggle to accept their opinion of this dental office. This dental office is out of network for us and possibly for a lot of people which will lead to higher prices. And you know your child best and need to be advocate for them, so if Dr. Sakhi's practice isn't the right fit for your family, that's okay. However, we believe our son receives the best care for his type of disability and I believe Dr. Sakhi can pride herself on taking care of children like my son who cannot and will not have care in a "regular" dental office. At one time, when Dr. Sakhi didn't think she could help us, she referred us out, this is not poor care but rather the opposite, it's caring enough about your patient to ensure they get the best possible care. And when we needed to postpone his procedure due to insurance issues, they worked with us and continued to monitor my son's dental health. They didn't pressure us, they waited until we were ready and for that I am grateful. Thank you Tooth and Co!

Let me save you trouble up front by telling you to please skip this place and try a different…read moredentist. Preferably someone who doesn't run their practice like a shady car dealer trying to upsell you on accessories you don't need. We had been referred here by our dentist because our 3 year old daughter needed a small filling in her baby tooth. First off, I was told that at least two appointments would be required - one for our child to be examined and then a second appointment for the filling. For a simple filling, mind you. At the first appointment they basically confirmed what we already knew - our daughter had a small cavity in a baby tooth. Then it got interesting. We were told that she would need to be administered a general anesthetic and put under for a few hours while the doctor worked. This was supposedly to eliminate the possibility that the child might react negatively, i.e. cry, whine, etc. and thereby prolong the procedure. Doctor knows best, right?! I suspect the doctor has figured out that by scaring young parents with stories of teeth gone bad she can charge exorbitant fees for anesthesia, surgery prep, and other unnecessary treatments. Suffice it say that we balked at putting our 3 year old daughter under a general anesthetic for several thousands of dollars and possibly risking serious health consequences. After a few phone calls, we found another dentist who filled the BABY TOOTH cavity for a little over $100 and without any anesthetic whatsoever. Just a little calm talking and joking around for a few minutes to make her comfortable.