Gail does an amazing job! I was lucky enough to find her with my first doodle 12 yrs ago in Surrey,…read moreshe moved to Langley and I drove to see her with both my doodles. Then I moved to Cultus Lake, and yes I still drive to her with my doodles and my mother's Shitzu cross. She awesome with dogs and does an amazing job and at times my boys are a mess! I would recommend her and Heads to Tails!

It took me a few groomers to find the best & Gail & her team are the BEST!!!! They take amazing…read morecare of our 100lb Standard Poodle/Hungarian sheep dog! It's a laborious job to groom our Bentley & Gail never disappoints! He comes back with a Boudalicious back hind and perfect hair length, smells great & we can even put a comb through his hair. Thank you Gail for all that you do & being so affordable for this 4-5 hour job! I highly recommend Heads to Tails for a high quality dog grooming!

Heidi has groomed our poodle cross twice now and did a great job. She's much more patient than…read morePetSmart was and reasonably priced.

I have been using Heidi for 2 years she is a very kind and caring groomer who does a wonderful jobread more

We live in Surrey, BC. We tried Leah for the first time today. She did an awesome Job, my family…read moreagreed that it was the best cut our dog had ever had. It was not easy as it was a schnauzer cut, but she did a very good job. When the grooming took longer than expected, Leah texted me and told the new eta. Overall my dog was happy, and we were happy. Many thanks. See you soon!

The only groomer I go to! She is gentle and effective with my golden doodle who does not liked to…read morebe groomed, not even by me lol. Leah exceeds expectations and definitely is a pro who knows what she's doing. The price and quality cannot be beat. I highly recommend :) Thanks Leah!

I live in Vancouver, and I choose to pick up my dog's raw food here. The staff is very helpful, and…read morealways willing to help. I really enjoy that they are NOT pushy about the diets, but give you a ton of info if you ask for it. I am usually wary of the more "natural" places because they tend to be very anti-western medicine/kibbles. This place seems to be more respectful, and I really appreciate that. The store is very cute and located in a convenient area. Not to mention their prices are the best as well!

The groomer was great with my very anxious twitchy dog! My pup looked wonderful after her groom and…read moreshe came out with her tail wagging.

I paid her $178.50 to groom my Maltese. I told her I was growing her hair long when booking the…read moreappointment and twice before she took the dog into the van, only to have her cut all her fur off to less than an inch all over her body. My dog is a year and a half, and her hair had never been cut ever since she was born, and now it will take years for it to grow back after this. Not only did she cut the fur off, the cut itself was so extremely poor, I've had people ask me if I cut it myself. I posted the post-groom pictures on my Maltese group online, and the consensus was this person is not a "master groomer". Every single leg is cut different, her face is different on either side, there are scissor cuts left in the fur all over her body. She did have a top knot before the groom, and I told the groomer that I like to put it in a ponytail every single day, and she cut it so uneven and short that she herself had to put it into two ponytails because it's almost impossible to have it put into one ponytail with how it's cut. And to be clear, I handed over a dog that had ZERO knots or mats in her fur. I combed through her fur with a metal comb less than an hour before the groomer arrived. Completely devastating when I was so specific. Within minutes of meeting the groomer by her van, she told me that my dog was not a purebred (I have papers), that she had a blocked tear duct, and that her hair would never grow long. I brought her to the vet the next day because of course I was worried if she maybe she did have a blocked tear duct. A $90 veterinarian examination fee and five minutes later to be told her eyes are perfectly fine. And then there another $90 for another groom to have this absolutely terrible cut fixed. What a nightmare. If you're looking for a specific cut, while this person identifies as a "master groomer", the cut she gave she might as well be working at Petsmart, which is where most people thought I brought my dog to have her hair done. So in total, I have paid $358 to have my 5 pound dog trimmed. I also wonder if she is even an actual working groomer now. She showed up in a van that was completely smashed up on the side, and when I looked in her van, it looked more like storage than a place where a dog could be groomed. Never again. So ripped off. The first two pictures are right after the groom in the van, and the last picture is the beautiful dog I handed over to her.

She was great with the pups. They look great and they really liked her a lot…read more First time trying a mobile groomer and we love it. A bit costly for small dogs but still worth it because of the groomer her self. She also leaves treats for the pups. Like a doggy bag haha Will be seeing her again for sure Love Chewy and Baki

Took my dogs here for grooming for the first time and it was great! Cilie was very patient with my…read moredogs and took the time to carefully trim their fur and nails, shampooed, cleaned the ears, and the anal glands making them very happy and pretty! You can tell she loves pets as she has a large fish tank for her fishes, birds and I believe the cat was hers too. Do plan ahead though as she takes her time with the dogs and needs 3 hours for each dog to ensure everything is properly done and not rushed. She also do a little photoshoot of the dogs after grooming! Highly recommend

can't follow reference photo and messed up the proportions. took them 7 hours to cut a 19 pound dogread more

The absolute worst place to bring your pet…read more The staff is rude, super disrespectful and don't take accountability for what they do. They ruined my pups look and instead of taking responsibility for what they did they continued to argue. I went home very upset- they should be embarrassed and ashamed of how they treated my pup and me as a customer. I do not recommend this place and will never go back even if it's the last place for my pup.

I've been taking my dogs to Michele for over 10 years and she's the best there is. She's…read moreknowledgeable, courteous and looks after my dogs incredibly well. My pups absolutely love their time at the "spa" with Michele and her staff. They always come home beautifully groomed. Michele is expert at grooming for the show ring, as well as for companion dogs. I wouldn't consider taking them anywhere else. If you want to do yourself and your dogs a favour - take them to Michele.

This place lost my family's dog…read more They were grooming our two dogs. They are both quite skittish and the groomer should have been aware of this as we had brought them there many times before. For some reason, one of the (now ex-) employees took one of our dogs outside at some point, without his collar on, and he ran away across the parking lot and disappeared. Apparently they tried to chase him but he got away. That employee was then extremely rude to my mother when she came in to find out what happened. The owner, to her credit, fired the negligent employee who let him loose, and was very involved with the efforts to retrieve him (hired a pet searcher, hung posters, drove around searching). We are grateful to her for that. Our pup was (THANKFULLY!) found 2 days later, after being picked up by animal control and brought to SARC. I am torn about this review now because the owner Megan obviously felt horrible and was so relieved when she learned that he was found. However, all of this could have been avoided had that employee acted with a modicum of common sense, and ultimately the responsibility for that does fall on the business owner. People trust you with their pets. To most of us they are family members. To have one of them go lost or missing because someone you trusted let him down is absolutely heartbreaking.

This place not only LOST OUR DOG due to gross negligence, but instead of following him and calling…read moreit in decided to go back to the facility and let the dog get over an hour headstart on any search effort. This is after they decided that chasing the loose, scared dog far away was better than calmly coaxing him. Oh, and taking him outside in the parking lot by the busy street without a collar on. All of this could have been easily avoided by someone with any common sense. The incompetent employee then decided that it was appropriate to give attitude to the owner who was looking for her dog. The dog was found 2 days later by animal control but I will be telling everyone I know to avoid this place, and so should you. The dog could easily have died. This is not the first time this has happened. Hopefully they are not given the chance to let it happen again. This establishment has no business looking after anyone's animal. Regarding the owner's friend's review: the fact that they have multiple gates just makes it even more ludicrous that they lost a dog. The dog did not plan an elaborate prison break. This is now the second time they have lost a dog. This was a series of unbelievable screwups followed by a token attempt at retrieval and this place should not be in business.

Wonderful place excellent Grooms for a good price wonderful people. Have been coming here for years…read moreand never been disappointed

From the owner: We love dogs of all kinds! We can help you find a style that you love for your baby. A…read morewell-maintained style is an essential element of good health. Your stylist will alert you to any lumps, bumps, unusual behaviors or anything else we notice during grooming. We do not diagnose conditions or dispense medical advice, rather we support your pets health by providing information. Additionally, your pet?s skin needs to breathe.