Ended up at Urgent Care this morning at this Waimea location and so grateful they are here in…read moreWaimea. The nurse and Dr. Cindy were absolutely great! Thank you for having an Urgent Care in Waimea. Highly recommend checking into an Urgent Care Waimea.

This is a warning about their billing department. They are currently dealing with submitting claims…read morefrom March. They had us overpay on our vacation and said we would receive a refund for the overpayment.

Queens of North Hawaii Community Hospital continues to evolve into a top notch quality care center…read more The good news is it serves those with HMSA, a Blue Shield/Blue Cross provider. A recent appointment at the Physical Therapy Clinic was and is the best PT support in our town. Jelene, a Kama'aina who recently came back to Hawaii after her 25 plus years professional training and experience on the east coast is brilliant! She spends time to access and converse about symptoms and then develops a plan to teach you how to move forward to alleviate pain. Her experience matters! She is well versed in the physiology and outer workings of the body. Her brilliant mind and observations are gifts as she translates and demonstrates in layman terms her findings. She has a sense of humor and a personal history of physical therapy herself and understands traumatic events that affect the mind and body. Ask for Jelene if you need PT.

Some of the doctors in the Emergency Room are good, but unfortunately there is always that one…read moredoctor that ruins it for the group. That doctor is Dr. Crystal Hammer. I came in with a torsional ovarian cyst and was in excruciating pain. She has absolutely no compassion and was completely incompetent; She was accompanied by a holier than thou twenty something blondie nurse came and treated me like a drug seeker. Neither knew I'm a physician in the community. If they looked in my chart, they could see I don't have any drug history. However, I do have an extremely complicated neurosurgical history. After writhing in pain for literally hours with an extremely high blood pressure, Miss Blondie Remedial Nurse comes in and ask how I am doing and offers me a Celebrex! Are you kidding me? I screamed at her as my pain was excruciating. She then gives me her blondie high school attitude and brings in Hammer who does NOTHING except for scolding me for yelling at the nurse all while I am curled up in a ball, writhing in pain, and begging to be transferred out. Absolute disgrace of an incompetent doctor. I have had several strokes and I can't have spiking blood pressurelike that. Dr. Hammer was even arguing with my doctor on the phone, She is incompetent, arrogant, and should not in medicine. You know a doctor isn't good when they work as BOTH a hospitalist and Emergency Room doctor. I learned later through one of my professional colleagues that she has a terrible reputation and impossible to work with.

General Medical Care This Dr. Thomas Au is a very good…read moreDiagnostician. He's been right on every single time. Great general medical care

Carly and her staff are just the best in town. Savannah is so sweet and helpful which makes booking…read moreappointments and getting paperwork done a breeze. Carly listens to you and answers with so much care it makes you feel seen. Grateful for their help in health. I definitely recommend!

Professional, caring, personalized and efficient! I cannot say enough about how incredible Kaleo…read moreand her team are. Everyone at the clinic is so kind and accommodating and they really took the time to get to know me and my girls. I always leave feeling confident that we are getting the best care. They take several types of insurance, including ours and only charged a minimal copay. I highly recommend Waimea Primary Care!

Unfortunately, my father has had a few stand-out experiences that were sub-par at this office. This…read moreis not an issue with Dr. Shikuma, as he is always professional and patient-centered. However, his PA Dennis Avarro has been consistently rude and even condescending. I would actually recommend this office overall, but I have to give the 2-star rating because of the blatant disrespect that we received on these occasions. Here are a couple examples: On a follow-up visit, we consulted with Dennis Avarro about my father's heart condition. When doing the assessment of his weight and diet and about the effects on my father's health, he stated, "Then why are you still fat?" - this was not said in a joking manner. Although my father might have had a near-MI episode in the past, Dennis' brain needs to get checked for hypoxia because of how irritable he is. We request Dr. Shikuma specifically now. On our last visit, we were greeted at the desk and asked to wait in the office. While we were waiting, coincidentally, a young Hawaiian woman stormed out of the exam room and stated loudly something to the effect of, "Just bill me, I don't care. So unprofessional!" She spoke with the person at the front desk and left. We already knew who examined her. It definitely wasn't the Dr. She was livid to say the least. All credit to Dr. Shikuma, as he sees these conditions every day and really demonstrates the professionalism that a FACC, or any physician, should exude. I'm just unsure of why he hasn't recognized his physician assistant as his weak link. In the meantime, such blatantly negative experiences round this review out to a 2-star. I wholeheartedly (yup, pun intended) believe that establishments that deserve a good review are only those that are capable of delivering consistently. Dennis causes this office to be inconsistent in patient care.

I really tried, and after of a year of dealing with this office, I quit. I am finding a…read morecardiologist that I could meet. Don't waste your time.

This clinic being available to promote health and access to healing and wellness in the community…read morehelps save lives with the amazing preventive medicine by Dr Gosland!!! Thank you Kaiser Keeping communities Healthy!!!

Easy access especially for people who live in the remote town of Waimea which is 45miles from the…read moremain town of Kailua Kona. With very few providers in the area it is so nice that Kaiser offers great knowledgeable doctors. The 5 min drive makes it easy for my trips with my newborn son who was born 2 weeks ago and the first week was so rough. The 2 female doctors including doctor Gossland who has been key in taking care of myself (my primary care) as well as my sons pediatrician. The clinic is very small and personal, just like everything in Waimea. I like the feel and the fact it is not super busy. The waiting room has about 15 chairs and a water cooler for fresh cold water, key for a new mom who is constantly breastfeeding and tired and exhausted. They also have a clinic to take blood work so You again don't have to travel the hour to go to Kailua. The only thing they don't have here is a pharmacy. You have to go to KTA or foodland. But really this is the only downside.

Jessica was fantastic and I thoroughly enjoyed my 90 minute deep muscle massage. Highly…read morerecommend...ask for Jessica!

Butter fingers! We arrived yesterday and we each got a…read moretaster massage of 30 minutes each. We each got 1 hour massage today. Mine was just on neck and shoulders. Wow so awesome best massage ever! Reasonable pricing. Highly recommended!

I was visiting the island from Oregon when my neck completely locked up after the flight. I toughed…read moreit out for five days before finally mentioning it to our hosts, who -- along with several local friends -- immediately recommended Police Family Chiropractic. I booked online and got in that Friday, just in time for our flight home. Dr. Albert Police was fantastic. He thoroughly reviewed my history, asked thoughtful questions about past treatments, and gave several targeted adjustments. I felt a huge improvement right away. If you're visiting or live on the island, I highly recommend checking them out. Excellent care and a compassionate approach!

I saw Dr. Al and highly recommend his care. I have seen many…read morechiropractors over the years and he did a fantastic job in comparison. Very relaxed yet professional environment. Very knowledgeable in his craft. Passionate about his work and delivered quality care. Would return again in the future.