Great quality work from a honest person! Kari is who I go to for regular maintenance for all my…read morevehicles!! I absolutely recommend him

My 2002 diesel F350 needed a new transmission, I called parts and spoke to David and asked him to…read moreorder a rebuilt transmission. David ordered a transmission, but unfortunately, not a rebuilt one, he had one shipped from Chilliwack that was USED. The transmission did not work. I had to tow my truck from Nelson to Kokanee Ford in Creston. I requested that the used transmission be sent back and a rebuilt one, which I ordered in the first place, be sent. Kokanee Ford refused. They are not taking responsibility for their mistake. I had to tow my truck back to Nelson.....and then learned Kokanee Ford kept 3 parts to my truck, which they are not returning....very disappointed!!!

I can't say enough good things about this dealership! Over the years I have purchased 5 vehicles…read morefrom them, both new and used. Each time they have gone above and beyond to ensure I'm purchasing the right vehicle for my needs and that I truly understand how to use it (I always have a ton of questions). There is such a family feel here and they take great care of their customers. The service team is amazing as well, super honest and friendly! Great job guys!