I have been using Jiffy Lube in Timmins over 2 years since we moved to the area. we had good…read moreservice, up until my last experience. Last time I went they discovered damage to my oil plug & oil pan. Their tech even said what the problem was. So after I said they completed my oil change previously their tune changed. I took to another location for inspection. I asked for the mechanic to give their professional opinion and to document for my potential case. Turns out damage was due to over torquing/ stripping. I presented my finding with corporate. I was told each store was independent owned and they will contact the owner. Call back after 3 days if I haven't heard anything. I didn't so I called back. They assured me they will contact the owner and if I didn't hear to call back after 3 days. still nothing. so I called corporate for the 3rd time. They said the regional manager will be contacted and to give time and then call back. Nothing! I emailed for an update (at work) and no response. Called again, no return. after 5 attempts now with reassurance my case will be resolved NOTHING! The owner didn't even reach out to me at all. I will never return to such a poor establishment again in my life.

Charged 400 bucks to change a ball joint and tie rod end when I supplied the parts, to do an…read morealignment which they couldn't even do because their machine was not working. The apprentice spent more time walking around than working on my vehicle and I got to pay for her leisure. Worse part is I still need an alignment so I'm taking my vehicle elsewhere because I refuse to be gauged again. In retrospect I probably should have known since they charged me 1 1/2 to change a rear strut recently. I i knew it was gonna cost me an arm and a leg when she lifted the vehicle by the suspension to change a lower strut bolt! If you don't mind getting overcharged then this is the place to go. No wonder they prefer you to drop your vehicle off rather than wait while they work on it! hours to change a rear strut