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    Kaleidoscope Behavior Services

    2.7 (3 reviews)

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    Lakeview Center

    Lakeview Center

    1.0(3 reviews)
    3.6 km

    I received counseling at the Friary... All was good.. The problem for me was the Billing…read moreOffice..Last year I received a bill totaling $20 for 2 visits that the Billing Office said I hadn't paid for. I paid the $20. This year I kept track of dates visited and payments made. I received a bill saying I owed $20.. I contacted the Billing office and advised I had receipts that showed I hadn't missed paying for my visits. The rep said she'd check it out and get back with me. She didn't. I called her and she advised she couldn't find that I owed $20. She advised would send to AR.. After a few weeks of not hearing from her I called back. She advised AR said I owed for a visit on July 10th and one other visit. I advised I had my bank statements and it showed that a payment posted on my account July 13th which would have covered the July 10th date. She replied that according to AR I owed $20. Let me say also that I had asked to come to their office and let's go over our respective accounts of payment. I was told no. As a result, to prevent them from affecting my credit I paid the $20 and terminated any and all contact. I would suggest to anyone who deals with them to make sure that receipts are kept (even though that may not help) because the billing department isn't going to admit to any mistakes from what I see - even when you show proof that payment has been made - as the billing rep said to me "AR says you owe $20 for the July appointment". My headache is cured..

    So, I was recommended this therapist Amanda. At first, she seemed nice but then she gets a bit…read morecontrolling and cares more about my friends than me. Like telling me to go to the bathroom instead of directly telling my friends and like I refused and kept my ground and saying I would tell my friends in a situation if I see a person that hurt me in the previous years. I had to reflect over whether or not to see Amanda and then under my mom's influence and not wasting money, I decided not to go see her because she is not the type of person you want to see for helping with PTSD and not helping with opening up to friends. Do not recommend Amanda unless she takes feedback and willing to change her actions.

    Kaleidoscope Behavior Services - behavioranalysts - Updated September 2026

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