I lived at the standard for almost 3 years and it was the best experience I've ever had in an…read moreapartment. It is a resort style apartment which is obvious when you see the outdoor amenities. The pool is huge and wonderfully up-kept, and the outdoor grills, seats, and rooftop area are beautiful. The manager Glenn runs the property very well, he hosts events frequently to get the community together with themed events, and everyone is very friendly there. Maintenance was extremely infrequent for me, but when I needed any, I received it same day and sometimes same hour. Maybe the best part of the standard is its location. One block from the start of old town Scottsdale makes it an easy walk to the many shops, art exhibits, and great food options. I would highly recommend anyone wanting to live in old town to take a look at the standard!!

Best location in the city and the team taking care of it is really nice. The pool is always looking…read moregreat and the landscaping is awesome. There's a lot of pricey new apartments around but they're on a busy street. Just look at other places' reviews compared to this place, it's crazy tbh. Paul is probably the coolest maintenance supervisor I've ever met and Neil is super nice. Glenn at the from is the man and has community events. Ewelina is the leasing agent and she's super approachable. I think I'm getting spoiled here idk if I could ever stand another complex like the others I've lived in

I have been living at Maxx 159 for 3 years and couldn't be happier. The property is really…read morebeautiful and spotless with a fabulous pool, assigned covered parking or garage options. The staff is very kind and helpful and acknowledge and repair even the smallest need. They offer trash valet pickup right at your front door. I continue to be impressed and I definitely made the right decision to move here.

The Maxx is a great place to live. The front office staff along with the maintenance team go above…read moreand beyond for the residents. The grounds are always kept clean and the neighbors are so friendly.

These apartments are so bad they are so dirty elevators floors are broken the garage doors are open…read morelast night seen a men by my car n took of runing they need new door buzzers the rent is so high but the apartments are cheap materials I can't wait to move

Santiago needs a raise!!! Going above and beyond helping me today and putting everything else off!…read moreI've never seen someone so dedicated to their residents! Amazing man!

I've lived here 5 years now. In all that time I've seen an astonishing amount of turnover in the…read moreoffice and mngmnt. It's never been as close to as BAD as it is right now with Kyndell and co. (aka the clowns) in charge. This place has gone seriously downhill with them and downhill fast!! They focus on the petty things, instead of things that matter to the residents. The apts are nice. But the property isn't well maintained. Dog poop everywhere! Dog pee all over the stairs and landings of stairwells. Newer tenants loud during quiet hours, dogs constantly barking. They'll tell you the train isn't that bad. lol ya ok. ITS A TRAIN!! Not only can you hear it, YOU CAN FEEL IT! Shakes the entire apt. It's bad. Quiet time til 8 am but they have landscapers mowing every Friday at 630am, sometimes earlier sometimes later. If you face the courtyard, every conversation echos, along with kids screaming and dogs barking but it's amplified. Happens at all hours, so you better be a deep sleeper. Parking is an absolute joke. They send Richard the special maint guy to ask for good reviews after he does his job fixing something. That shows you how desperate they are to fix their google rating. Pawning your helper to solicit good reviews? After doing his job, and poorly at that. Pathetic. You will have your package stolen at some point. Probably other tenants. Way overpriced for the crap you have to deal with. It was tolerable before Kyndell, but now it's time to move on. Save yourself the hassle and look elsewhere. I promise you that. We had our apt tested for mold and it came back positive. They send Richard in with a moisture monitor he doesn't know how to use. Guy says he's never seen mold either! What is he don't making these decisions for such a large company. Everything about this place is now a joke.

Just moved in here and so far my experience has been very positive. I moved cross country and the…read moreleasing office has been so helpful answering all my questions and making the move much less stressful. Specifically, Chanda went above and beyond for me helping me even bring packages into my apartment because they showed up a little early. The amenity spaces have been nice and the neighbors have been pleasant. No noise issues at night even on weekends which is nice. Would certainly recommend!

I've lived at Cortland for well over a year and I love everything about it. The staff is super…read morehelpful (especially Samantha who made my move-in easy), friendly and professional! The maintenance team is always right there when you need them. The dog park is spacious, clean and a nice gathering place for dog parents. I definitely will renew my lease at the end of the year!

I highly recommend Cortland Biltmore. I lived there for 3 years and had an amazing overall living…read moreexperience. The management team - Wanda, Zack, and Paige are extremely helpful, kind, and attentive to all of your needs. The maintenance team are very responsive and do a great job.

Michelle was great, help me find an apartment within a few days. I put in a request online and they…read morereached out really fast.

This place is a complete life saver!! My husband and I worked with Silvia & she found us an amazing…read moreplace within the week. They are responsive, thorough, caring & effective. Silvia went on the apartment tour with us & made us much more comfortable. We've just moved in today & our new place is a dream. If you're struggling to find your next home, don't have the best credit & don't want to waste money on endless application fees; this is the place for you. Thank you guys so much!!

This place runs an unethical business…read more While moving out, they charged me about $150 "broken door handle". The was a bottom screw that came undone on the patio door handle. I never made a maintenance request to fix it cuz it never really bothered me. Had no idea they would charge me if I didn't get it fixed. I asked them for a refund as I found this highly unethical as they wouldn't have charged me if I had made a request. They told me no! Read the lease agreement carefully as they will scam you further more with bs fees like carpet and cleaning. Even if you cleaned and the carpet is fine. Additionally and probably most importantly, the parking here is a disaster. I'm telling you, you will get towed if you sign a lease here. They hire a tow truck twice a week to just come through and pick residents out of THEIR OWN spots. Emily, please reach out to me if you would like to make things right. Apt 4017. UNETHICAL!! Don't live here.

I moved here in early 2022 when the previous management team was attentive, communicative, and…read moreactually cared about residents. Since the new management took over, this place has gone downhill fast. They increased amenities and trash fees while amenities were closed and trash pickup was inconsistent. They also misrepresented our lease terms and told us a deposit premium would drop off after we renewed our lease. Later they said we would be paying it indefinitely. On top of that, they started charging me $20 a month for renters insurance even though I already had coverage, with no communication about needing to resend documentation. Utility charges for shared amenities have also somehow doubled since new management took over. Parking is poorly managed, gates constantly malfunction, and residents have even been towed from spots they pay for monthly with no accountability. The maintenance team is great, but the front office staff is disorganized and rarely resolves problems. The most concerning issue happened when my husband broke his foot in March of 2025. The elevator in Building B repeatedly broke, forcing him to use crutches down three flights of stairs to get to doctor appointments. For a luxury apartment charging over $2,000 a month, having a working elevator should not be optional. Management also made excuses for themselves and were told they were only then made aware that elevators need routine maintenance and not just maintenance when it broke. We were also displaced for over a week after an upstairs neighbor flooded their apartment and had to fight management just to be reimbursed for the hotel. When we returned, our unit was dirty and damaged, even though we left it spotless. (pictures included) Between the constant fees, poor communication, cleanliness issues, and declining management, this place is not the luxury community it advertises itself to be. It feels more like a money grab. Don't just take my word for it. Look at the reviews from the last few years and you will see the same pattern. I hope management actually addresses these issues instead of continuing to ignore residents' concerns

I have been living here for a year before I decided it was time to share my experience at Urban…read moreGardens. This complex is almost always full and the turnover is low. I waited for two months to be able to move in here and it was absolutely worth the wait. The lush fruit trees provide shade, the tenants are happy with their affordable rent, and the staff is always on site in case there is an issue with appliances or AC. The complex itself is clean, painted regularly, and the yards out front are immaculate. The inside of the units are a perfect combo of drywall and brick, allowing each resident to have some privacy while keeping the temperature cool in the summer and warm in the winter. My utilities have never been so low in an apartment complex, period. I am a single father, and the neighbors are absolutely wonderful with my daughter. It is important to mention that these units are quaint, are perfect for single working professionals beginning their career, graduate students, single parent of a young child, or dual income/no kids couples. The management does allow pets with a deposit. You will never rent from someone that cares as much as the condition of the place you live as the staff and management of Urban Gardens. They truly go above and beyond to care for the people and your experience. I have lived in complexes near colleges or in arts districts before that cater to a party and BBQ culture, which comes with noise, broken beer bottles, and violence. This complex is quiet and friendly. I have had more restful nights at Urban Gardens than I have had in Tempe condominiums that go for 3 times the rent.

So I waited to write a review to be able to give some true insight. After living here for six…read moremonths I can truly say that this has been the best experiences renting from an apartment complex or any home overall. I had a blower motor go out on a Saturday night. The maintenance guy Larry showed up the next morning (Sunday) to fix the issue. I can honestly say it was very unexpected to be treated as such a high priority. I'm truly grateful to have such an awesome maintenance team here at UG. I have a pet and this place is the first place where I feel like he (the dog) is really accepted. The staff sees my dog around and treats him like he's a little neighborhood kid. Super pet friendly. The manager lives two units over and is one of the sweetest people I ever met. She's always keeping up with the grounds and does a great job. The owner Robert really makes me feel like being happy in my home is a priority. He has very much helped make this place feel like home. My neighbors are quiet and friendly as well. Everyone is very considerate of one another. (Thanks guys!) The facility is an older place but still keeping up with the times. I waited two months or so to move in as it was being remodeled and it was a great decision. Rent here is affordable, facility is clean and energy efficient. There isn't a lot of turn over so getting in is kinda tough but well worth it if you can make it happen. The location really can't be beat with all the shops/bars/restaurants around. 10/10 would recommend.

I rarely write reviews, but this one is truly from the heart…read more The entire team made an incredible effort to process my application quickly, and I will never forget the support they gave me during a time when I really needed help. While other luxury apartments kept delaying my application and making the process longer and more stressful, the team here showed genuine care and understanding. Soltra Kierland was actually the apartment I liked the most from the beginning. However, because of my son's school district, I initially had to prioritize another complex. Unfortunately, that situation became very difficult and left me in a stressful position. In the end, after finally being able to enroll my son in school with special permission, I was welcomed warmly at Soltra. Tracie, in particular, was truly exceptional. When I explained my situation, she didn't just treat it as part of her job. She listened with empathy and understanding to a single mother who simply needed a home for herself and her child. Her kindness, professionalism, and human approach made a huge difference for us. Before and after moving in, she continued to help in every possible way, and we are very grateful. The community itself is wonderful -- residents are respectful, the environment is clean and well maintained, and my son absolutely loves the pool. Everything is always taken care of. I would warmly recommend this community to anyone looking for a place with trustworthy and caring management. On top of that, the location is fantastic, with amazing dining and shopping just across the street. Thank you again to the entire team for making such a difficult moment in our lives so much easier.

Spacious units with upgraded amenities and a great overall atmosphere. Neighbors are friendly and…read moreI've had zero issues--now going on my second year here. Tracey, Mikey, Taylor, and Hannah have been nothing but helpful and responsive. Highly recommend this complex.

Moontower is a beautiful building with amazing amenities and friendly, attentive staff. Taylor,…read moreClay, Vinny, and Erieal were so kind and helpful during my time there. You cannot beat the rooftop pool + yoga studio, gym, and coffee shop on the ground floor.

This was one of the most disappointing apartment tour experiences I've ever had…read more I scheduled an appointment to view the property on behalf of a friend who is relocating to Arizona and even confirmed the appointment before making the drive. Upon arrival, I spent nearly 20 minutes circling the property looking for parking. The designated office visitor spaces were occupied, including one handicap spot. While searching for parking, I called the office to let them know I was on-site but having difficulty finding a place to park. After finally finding metered parking and paying for it, I went into the office only to be told by Anaiyah that I was late and that she would not be able to show me the property. She then informed me that she had sent an email shortly before the appointment stating that I needed to be on time because she was short-staffed and would be combining tours. The problem is that I was driving and had already confirmed my appointment. It is unreasonable to expect someone who is actively traveling to an appointment to monitor last-minute emails. I also called the office to communicate my situation and received no flexibility or understanding. As a result, I wasted an entire day, fuel expenses, parking fees, and valuable time. I emailed management immediately afterward requesting a call, but never received a response. Unfortunately, this experience reflected a lack of professionalism and customer service. I had read some of the negative reviews before visiting and initially gave the property the benefit of the doubt. After my experience, I understand why those reviews exist. Based on how I was treated, I would not recommend this property to friends or family.