The staff in the store is always friendly and the deals are great. A great experience as always read more

Greta customer service and awesome deals. Came in a got an awesome bogo deal. Bronson was a great help as well. Definitely recommend

Awesome staff and always Helpful and cheerful. Love this place and location. They always have things on stock.

Best dispensary with best deals I come here often and never fail to have a great experience walking in.

Jose and Monalisa have amazing customer service! They have good inventory, raw garden is my favorite.

Jose was the best! Knows all about the product and helped suggest good quality stuff! super honest about product quality would def come back! read more

Came in here and liked the place. There were so many options and they also have CBD drinks. The customer service here is awesome too. Definitely I would come back again. The place smells pretty good and I really enjoy the promo. Victoria is really awesome and she treated us well! read more

This place is fantastic. First time here, got guided by Faith (no pun intended). And she was so helpful! The deals are a no-brainer and the atmosphere is very welcoming. I will definitely be back. read more

Amazing service and selections, the people and everything was great here for my very first time.

Came in tonight & Wonderful Lindsey/Lindsay was an absolutely delight ! She was about to utilize her skilled ability of figuring out what i wanted and how to accomdate that to my budget while providing some sweet insight on the raffle which i will now enter because of her ! Also, loved the heart shaped glasses ! Keep doing great work Lindsey/Lindsay !! -Ash :) read more

Shout out to budtender, Colony! She hooked me up!! Amazing vibes and great experience!

First time, good service & prices. Overall would be back, or definitely will order ahead of time. Tess was very nice & helpful.

best place to go for pnp pods. my go to place whenever im empty. near the house and they also have multiple locations

Amazing store with an amazing selection of products. Colony was a huge help during my entire process.

First time here. The store is clean, stylish, and easy to navigate, offering a wide selection of high-quality cannabis products, including flower, vapes, edibles, and more. The bud tenders are friendly and knowledgeable staff, who provided great recommendations for my needs. They also offer convenient online ordering with in-store pickup. read more

My go to dispensary, good selection and good pricing. However it is an absolute roulette with the bud tenders. Last time I was there the ladies were beyond helpful. Today the bud tender didn't even greet me, just looked at me like she was annoyed I was even in the shop. I didn't even want to ask for a new stamp card by the time I checked out. I recommend ordering online, I will be going so exclusively from now on. read more

Im still keeping my rating at 3 stars. Im specifically writing about this certain bud tender we always get. I recently just called and could tell it was him. He seems soooo miserable to be there!!!! He even sounded annoyed on the phone. Me and my husband call him "that grumpy guy" I wish I knew his name. He usually works sundays/mondays. read more

I come here all the time, kevin is the best bud tender. Come on in for all your cannabis needs, 10/10 recommend. read more

Kannabis Works - Santa Ana Cannabis & Weed Dispensary - Prestine - Cannabis Dispensaries Near Me - Santa Ana, California

Love this place Kannabis works u da spot Its like if u die n then go to heaven Yessi u so bad girlbest budtender ever read more

No customer service here at all. No help from the guy and no help from the manager. No apologies and no reasonable explanations. It sucks because everyone else here is typically very helpful. I have been coming here for a while, but it's definitely time to look for another store. I wouldn't come back here again. read more

Everyone was amazing , amazing products , will be back ASAP!!! love this place :)))))

Been coming here for awhile! Always great deals amazing weed and betta people everyday! I'm on my way neow! Let's get lifted! Bri da best!

PJ was very helpful and knowledgeable. Other employees also very kind. Come here for all your needs!

Hello my name is Manuel and this is the best dispensary in California. Best selection, best prices, BEST STAFF. I've been helped by almost every employee here and it has been nothing but fantastic. with a smile and happy like they loving life. I can ask a lot of questions and stare at the products for a while before decision and they don't care patience and customer care satisfaction are peak. no this isn't a paid advertisement i wish. show up on sundays for %30 percent off and get some top end brands very worth it. Thank you Santa Ana Kannabis works read more

Solid shop. Staff actually knows their stuff and doesn't just try to push the most expensive item in the case. I asked a couple questions, got straight answers, and was in and out quick. Good selection across different price ranges, everything looked fresh and organized, and the place felt professional. read more

WOW absolutely awful experience. I walked in the front door and noticed there was only 1 girl behind the counter, & an enormous line, yet she was laughing and having 0 urgency to assist the line. You would think they would be more professional with their establishment considering the type representation they choose in employees. very Disappointed by my experience so i took my business elsewhere. LOL i couldn't even check in hahaha get it together. & to the girl behind the counter that grinned like it was funny that it was that busy, good luck to you lol. read more

Had a great experience here at Kannabis Works. Thanks to Kay for the help and great service. The place is also clean and bright. Very welcoming and will come back to see Kay. Thanks again! read more

Tess was so nice and helped us choose certain products. Its a well kept and inviting environment, 10/10 recommend

This spot has some of the best and friendliest service. The card readers were unfortunately down meaning I had to withdraw money for $3 at their location. That was mildly annoying considering I was charged simply to purchase something in my eyes. Nonetheless, they had a great deal going on which I couldn't miss. Everyone seems so happy to be here and working with each other . Definitely a warm atmosphere. The parking can be a little tricky to find but there is ample space to find. Wasn't overly crowded when I went so was in n out in less than 10 min. read more

Definitely my new go to shop! I've been here a few times & each time the service is great. The products are good I've never had any issues with anything I've purchased here. Very clean welcoming environment. read more

This is a great shop. The budtenders are very helpful and friendly. Their recommendations have got me trying different things I actually ended up liking. I had a defective cart and they took care of it. I have been going for years. They have great deals and come regularly. Worst thing I can say is that it can get busy at times and parking can be tight. If you don't already know where it is it can be hard to find. read more

Love this place, my go to spot. Good deals, good bud. 10/10 recommend popping in! Megan is so great, she knows what she's doing!

10/10 recommend to anyone looking to get high, come stop by kannabis works in Santa Ana. Best prices in town, very friendly staff and well knowledgeable employees!! Definitely hit up karolina for your necessities :) read more

Ricel did an amazing job in helping me today in what I needed I will definitely come back! Super affordable prices!!!

First time coming to this location and I received the upmost disrespect from bud-tender Josh. Came in looking for rove carts for myself for Mother's Day and he for whatever reason couldn't do me the courtesy of showing me and distinguishing the hybrid and sativa carts without attitude and scoffing I'm sorry I thought budtenders were supposed to want to display the product for patients to buy. Thanks Josh for the prissy attitude, I don't even get that from my kids The only reason I'm not giving them one star was due to the professionalism we received from the manager and the security guard in the front. read more

Anytime I come in here I am always greeted by the nicest security guard as well as the best bud tender Daniel. Always great music playing and great deals to be taken advantage of! Daniel Always hooking it up with the recommendations! read more

An unacceptable and unprofessional experience in a specialty store I have been a weekly customer at this store for over a year and have always received excellent service from the staff, who know my preferences and have never made a mistake with my orders. However, today, I had the misfortune of being served by the "so-called" store manager, and what happened was absolutely unacceptable for an establishment that claims to be specialized. Knowing exactly what I wanted, I clearly told the manager the brands I prefer and that the product had to be INDICA, regardless of the flavor. He promptly wrote down the order, told me the price, and I paid in cash. After leaving the store and getting into my car, in less than 50 seconds, I opened the package and realized that the order was wrong. I immediately went back to the store, where I had left less than a minute earlier, and that's when the complete absurdity began. In an extremely confusing manner, the staff started passing the responsibility from one to the other, all of them clearly knowing what was going on. Even with the obvious evidence that it was their mistake, they refused to exchange the product, claiming I "should have checked it before leaving," as if a customer should be obligated to double-check every detail in the store. It's unbelievable that, because of an employee's mistake, I was subjected to an embarrassing and humiliating situation. The so-called manager, who handled the order incorrectly, didn't even have the decency to come and speak to me directly! Instead, I was treated as if I were attempting some kind of fraud, humiliated in front of other customers and employees, and, to make things worse, thrown out of the store by the security guard - who, ironically, was the only person who showed any responsibility or professionalism in this entire situation. After 16 minutes of pure stress, exposure, and embarrassment, the manager finally appeared to resolve something that could have been handled in seconds. The exchange was made, but the damage had already been done. It's truly unbelievable that a loyal customer, who made no mistake, should have to go through this, being thrown out of a place where I had just spent my money over something so simple to resolve. The question that remains is: was all this hassle really necessary? A minimum of preparation and attention would have resolved the problem professionally, without exposing or humiliating me in front of other customers. A regrettable situation that completely destroyed my trust in this establishment. Shameful. read more

Don't worry, the semi-hidden parking lot (which appears to be part of a random alley) is the only wack thing about this place. Once you finally see store signs and the entrance, it's all smooth sailing from here. The Kannabis store itself is effectively designed, which makes it easy to navigate. I wasn't aimlessly wandering around seemingly endless corridors trying to find the front desk check-in or a pay station--which I've definitely experienced at other dispensaries. Store layouts should never be so complicated that you feel like you're already baked just trying to locate the exit. Bonus points for accepting debit cards, furnishing first-timers with a discount, and offering weekly specials. I also appreciate the demeanor of the sales reps (/budtenders/Ganjier/whatever-the-culturally-appropriate term for dispensary employees). Staff are friendly, knowledgeable, efficient, and VERY patient. Extra appreciation for the girl who helped me decide what to buy. She didn't rush me, even though I l'm one of those obnoxious people who HAVE to Google and read customer reviews on everything product prior to buying. Go ahead, judge me. But clearly my reefer research paid off since I found Kannabis Works, yadadamean? read more

Yessy! Thank so much girl!! Great products, great customer service! Appreciate you and the entire team!!

I now see all the reviews about getting the wrong product I should of read them before I went for the first time today. I ordered online went to pick up again this was my first visit so I wasn't aware of the check yr bag before you leave nor was I notified by the budtender knowing it was my first visit, picked up online order very excited tipped 20% hoping I had found my new dispensary get home to find out I received cheaper flower than I had paid for. Is that the business model bait and switch read more