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    Karen Chase

    1.0 (1 review)
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    2 months ago

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    Connie Mercer, MD -  Morton Plant Hospital

    Connie Mercer, MD - Morton Plant Hospital

    3.0
    (2 reviews)
    6.4 mi

    Dr Mercer didn't listen to me at all, talked over me, and talked to my husband about my care…read moreinstead of me. She talked more about her own health problems than mine. She was very condescending, and she made a lot of untrue assumptions about my health and condition that she didn't give me any opportunity to correct. She told me, a prediabetic, not to monitor my levels or symptoms, because I would be getting diabetes anyway and I could "worry about it then." She told me I couldn't be depressed because I was "married and looked happy." When I told her a medication was ineffective for me, she argued with me that I didn't understand the medication. Meanwhile, there was evidence in my blood tests that it wasn't effective. She told me I needed to lose weight while completely disregarding the medical conditions that are contributing to that inability to lose weight. She told me "I don't even know your diet, but we need to change your diet." I am an ambulatory wheelchair user. She told me I was "too young to be in a wheelchair" while simultaneously asking no questions about what symptoms lead me to be in a wheelchair. She assumed the pain/weakness was in my legs because she never took a moment to ask where it was. It was my back. When I corrected her, she dismissed me. There is more, all negative, but these were the highlights. It was evident that she had made up her mind about me as soon as she saw my age, weight, and my wheelchair. She let her biases prevent her from actually engaging with me and the provided care clearly suffered because of that. On a more personal note, she was fully aware of my mother's terminal cancer before my appointment, because she has been involved in my mother's care as well. I am my mother's primary caregiver. She knew and verbally acknowledged the kind of stress that situation would put on a person. I told her I had been diagnosed with MDD and GAD. She was aware that I had the mental conditions and external circumstances to create a mentally and emotionally sensitive or delicate person. She still chose to treat me in a callous and condescending way. I am very fortunate that I have a good support system at home and a trusted therapist. For another person in my situation, but without a support system to fall back on, a visit to Dr Mercer could be dangerous.

    I drive 25 to 30 minutes to keep Dr. Mercer as my primary physician. She has helped me to stay as…read morehealthy as possible even with a myriad of health problems. She is compassionate, intelligent, knowledgeable, and if she doesn't know something, she'll look for the answers. All of the doctors to whom she has referred me have been exceptional and mirror her values and expertise. Together, they help me be healthy.

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    Connie Mercer, MD -  Morton Plant Hospital

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    Karen Chase - acupuncture - Updated July 2026

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