so let me tell ya I went in for a kidney stone removal from the time I got there the staff was…read moreamazing it started with the young lady at the desk that checked me in Then Ms Hailey called me back then I met Ms Amanda Omg thise 2 became my best friend Then I jet my nurse Nichole she was doing her job running like she was wearing skates her co nurse (i didn't catch her name) she too had in skates Mannnnn when I tell you they are amazing Up in there 2nd floor surgical

I have found the ER care here to be downright frightening. With that being said, I was referred…read morehere for pelvic floor therapy with Jordan Alnemer to help with some ongoing endometriosis pain. I had lots of questions and she took a lot of time with me. She is a great provider and I would recommend her to anyone. The girl who checked me in was also a doll I think her name was Angel. Great location for outpatient therapy.

The security guard Tory was absolutely the most amazing security guard I ever met he was helpful…read moreand made my day a lot better he so kind and can't forget the welcoming smile I surely will be back if im ever in need again knowing that the hospital has people like that working there he gets an A+ in my book.

At 68 years old and only 12 days removed from open heart surgery for congenital nonrheumatic aortic…read morevalve stenosis caused by a bicuspid aortic valve I was born with, the last thing I needed was unnecessary stress and aggravation from hospital bureaucracy. I spent May 1 through May 6 in the Cardiac Intensive Care Unit at Palm Beach Gardens Medical Center recovering from life-saving aortic valve replacement surgery performed by Nishant Dinesh Patel. Every patient in that cardiac ICU is under Dr. Patel's care, and the hospital staff clearly knows the process involved with follow-up appointments and post-operative imaging. My follow-up appointment with Dr. Patel was scheduled for May 14, and my chest X-ray at the hospital was scheduled one hour before the appointment. Dr. Patel's office is literally across the street from the hospital. Instead of simply contacting Dr. Patel's office to obtain whatever referral paperwork was apparently missing, a hospital employee called me on May 13 and unilaterally moved my chest X-ray appointment to Friday -- the day after my doctor's appointment. That was not only illogical, it showed a complete lack of customer service, common sense, and compassion for a recovering open heart surgery patient. Rather than doing the job they are paid to do and coordinating directly with the physician's office, this employee chose the easier route: push the problem onto the patient recovering from major cardiac surgery. Patients recovering from open heart surgery should not have to fight administrative battles or be forced to correct scheduling problems created by hospital paperwork issues. At a time when stress and elevated blood pressure should be avoided, I was forced to deal with unnecessary aggravation because someone could not be bothered to make a simple phone call to Dr. Patel's office. The medical care I received from the cardiac ICU nurses, rehabilitation staff, and Dr. Patel himself was outstanding and compassionate. Unfortunately, this interaction with hospital administration was the complete opposite. Hospitals need to remember that recovering cardiac patients are human beings, not paperwork files to shuffle around for administrative convenience. At 68 years old and only 12 days removed from open heart surgery for congenital nonrheumatic aortic valve stenosis caused by a bicuspid aortic valve I was born with, the last thing I needed was unnecessary stress and aggravation from hospital bureaucracy. I spent May 1 through May 6 in the Cardiac Intensive Care Unit at Palm Beach Gardens Medical Center recovering from life-saving aortic valve replacement surgery performed by Nishant Dinesh Patel. Every patient in that cardiac ICU is under Dr. Patel's care, and the hospital staff clearly knows the process involved with follow-up appointments and post-operative imaging. My follow-up appointment with Dr. Patel was scheduled for May 14, and my chest X-ray at the hospital was scheduled one hour before the appointment. Dr. Patel's office is literally across the street from the hospital. Instead of simply contacting Dr. Patel's office to obtain whatever referral paperwork was apparently missing, a hospital employee called me on May 13 and unilaterally moved my chest X-ray appointment to Friday -- the day after my doctor's appointment. That was not only illogical, it showed a complete lack of customer service, common sense, and compassion for a recovering open heart surgery patient. Rather than doing the job they are paid to do and coordinating directly with the physician's office, this employee chose the easier route: push the problem onto the patient recovering from major cardiac surgery. Patients recovering from open heart surgery should not have to fight administrative battles or be forced to correct scheduling problems created by hospital paperwork issues. At a time when stress and elevated blood pressure should be avoided, I was forced to deal with unnecessary aggravation because someone could not be bothered to make a simple phone call to Dr. Patel's office. The medical care I received from the cardiac ICU nurses, rehabilitation staff, and Dr. Patel himself was outstanding and compassionate. Unfortunately, this interaction with hospital administration was the complete opposite. Hospitals need to remember that recovering cardiac patients are human beings, not paperwork files to shuffle around for administrative convenience.