The registration went smoothly with polite organized ladies. The head nurse and staff were caring…read moreand wonderful. Everyone who took me from one cubicle to OR were pleasant. They took care of my needs for an extra warm blanket, confirming my info or addtional questions were answered. My Dr Sensitimore is the best gastroenterologist with a wonderful bedside manner. All went so smoothly and highly recommend Good Sam .

I WAS NOT sure how this experience would go with Goodd Samaritan Hospital....BUT... it was…read morewonderful, the staff was wonderful and everything was so clean... i would reccomend this to anyone

They have been very helpful and professional, and resolved my health issues. Every time I needed…read morehelp with my health Palm Beach Gardens Medical Center went above and beyond my expectations, and showed great kindness.

At 68 years old and only 12 days removed from open heart surgery for congenital nonrheumatic aortic…read morevalve stenosis caused by a bicuspid aortic valve I was born with, the last thing I needed was unnecessary stress and aggravation from hospital bureaucracy. I spent May 1 through May 6 in the Cardiac Intensive Care Unit at Palm Beach Gardens Medical Center recovering from life-saving aortic valve replacement surgery performed by Nishant Dinesh Patel. Every patient in that cardiac ICU is under Dr. Patel's care, and the hospital staff clearly knows the process involved with follow-up appointments and post-operative imaging. My follow-up appointment with Dr. Patel was scheduled for May 14, and my chest X-ray at the hospital was scheduled one hour before the appointment. Dr. Patel's office is literally across the street from the hospital. Instead of simply contacting Dr. Patel's office to obtain whatever referral paperwork was apparently missing, a hospital employee called me on May 13 and unilaterally moved my chest X-ray appointment to Friday -- the day after my doctor's appointment. That was not only illogical, it showed a complete lack of customer service, common sense, and compassion for a recovering open heart surgery patient. Rather than doing the job they are paid to do and coordinating directly with the physician's office, this employee chose the easier route: push the problem onto the patient recovering from major cardiac surgery. Patients recovering from open heart surgery should not have to fight administrative battles or be forced to correct scheduling problems created by hospital paperwork issues. At a time when stress and elevated blood pressure should be avoided, I was forced to deal with unnecessary aggravation because someone could not be bothered to make a simple phone call to Dr. Patel's office. The medical care I received from the cardiac ICU nurses, rehabilitation staff, and Dr. Patel himself was outstanding and compassionate. Unfortunately, this interaction with hospital administration was the complete opposite. Hospitals need to remember that recovering cardiac patients are human beings, not paperwork files to shuffle around for administrative convenience. At 68 years old and only 12 days removed from open heart surgery for congenital nonrheumatic aortic valve stenosis caused by a bicuspid aortic valve I was born with, the last thing I needed was unnecessary stress and aggravation from hospital bureaucracy. I spent May 1 through May 6 in the Cardiac Intensive Care Unit at Palm Beach Gardens Medical Center recovering from life-saving aortic valve replacement surgery performed by Nishant Dinesh Patel. Every patient in that cardiac ICU is under Dr. Patel's care, and the hospital staff clearly knows the process involved with follow-up appointments and post-operative imaging. My follow-up appointment with Dr. Patel was scheduled for May 14, and my chest X-ray at the hospital was scheduled one hour before the appointment. Dr. Patel's office is literally across the street from the hospital. Instead of simply contacting Dr. Patel's office to obtain whatever referral paperwork was apparently missing, a hospital employee called me on May 13 and unilaterally moved my chest X-ray appointment to Friday -- the day after my doctor's appointment. That was not only illogical, it showed a complete lack of customer service, common sense, and compassion for a recovering open heart surgery patient. Rather than doing the job they are paid to do and coordinating directly with the physician's office, this employee chose the easier route: push the problem onto the patient recovering from major cardiac surgery. Patients recovering from open heart surgery should not have to fight administrative battles or be forced to correct scheduling problems created by hospital paperwork issues. At a time when stress and elevated blood pressure should be avoided, I was forced to deal with unnecessary aggravation because someone could not be bothered to make a simple phone call to Dr. Patel's office. The medical care I received from the cardiac ICU nurses, rehabilitation staff, and Dr. Patel himself was outstanding and compassionate. Unfortunately, this interaction with hospital administration was the complete opposite. Hospitals need to remember that recovering cardiac patients are human beings, not paperwork files to shuffle around for administrative convenience.