Very friendly, knowledgeable, and patient. Explains things clearly. She answered questions I didn't…read moreeven know I had and provided helpful additional information related to my taxes and potential earned income. Highly recommend! Booking her services was easy as well and she offers appointments for quick calls.

From the owner: Tax Preparation and Accounting Servicesread more

I do not bank here myself, but my father did for many years. He loved the bank and the service he…read morereceived here. When he passed away everyone at the bank was extremely helpful and considerate. I can't thank them enough for all they have done to help assist us and make the process as easy for us as possible with his financial information. Based on the professionalism we have received, I would definitely bank here.

The branch manager and tellers are friendly and helpful. The customer service is excellent.read more

Absolutely amazing service. Leiana is so helpful, and friendly. She is an a gem!!!!! The whole…read moreoffice makes going to the notary from a chore to a nice day. So appreciate you!!

Knowledgeable, professional and personable notary. So easy to work with and made our errand as easy…read moreas possible. Highly recommend!

Sherrie was very accommodating and answered quickly. I will be calling her for all my notary needsread more

Wonderful person. Very professional - walked us through what turned out to be a more complex…read moreprocess than I was expecting and, I'm sure, saved us some future- serious - headaches by helping us "dot ALL the i's and crossing ALL the t's". Will definitely call her again when I need these services.

Everyone there is always friendly and always willing to answer any questions you may have and…read moreassist you with any issues or concerns. Great central location with plenty of parking.

Bank of Hawai'i branch in Pahoa has dedicated, courteous staff. However, the institutional Bank of…read moreHawai'i out of Honolulu has refused to keep its ATM equipment operational in an efficient way that provides optimal service. The problem in a nutshell is that I own a business and have multiple checks to deposit via the ATM. The machine (NCR) is old, often breaks down and worse will not receive multiple checks particularly if they are of different sizes. Even when depositing less than 10 checks, the machine has typically malfunctioned by spitting out the checks and requiring me to deposit them individually. It is not only a hassle for me (I get a bank statement of each individual check deposited rather than a total; I have to take extra time to go through three different screens for each check deposited) it is a hassle for those who are now waiting in line to do their financial business. I have met with its local marketing director who essentially was congenial and polite but had no authority to resolve the problem. Apparently the higher ups are not interested in providing Puna customers with quality service. And I am told by someone in the organization that used parts have been used furthering the problem of break downs. Of course, the marketing director denied this. Furthermore, his compassionate concern for the aggravation was to tell me: I deposited multiple checks and had not problem with the machine accepting them. I have gone into Hilo to deposit checks and the ATMS in Hilo do not malfunction in the way I've described. They worked optimally: efficiently, quickly. What's more: I have been told that the Pahoa machine has the unique problem of being exposed to weather, of over-use, and people putting in checks with paper clips and staples. Seriously? I've banked for over 50 years, forty of which came after the development of ATMS. Not once (!) has a machine malfunctioned and this was with two different banking institutions. And most ATMS are not enclosed in a protected area but have some exposure to various weather conditions, and they are exposed to customers who mistakenly use paper clips and staples.

I had an appointment scheduled with this office, less than two weeks before the filing date I…read morereceived a call telling me my appointment was canceled and the office was too busy to see me. Horrible customer service cannot recommend this office to anyone for any reason as they may break their commitment to you at any moment.

Where would I be without JC Tax, let's see? I would probably still be struggling my way through my…read more2010 tax return, the year my husband and I joined our complicated taxes as a married couple. I am most appreciative of the year round support I have received from Jenn since we have lots going on now with two children, my husband having full time employment, plus working for himself on the side, buying and selling real estate in different states, moving and all the other things life brings your way when things change from year to year. I can alway count on Jenn to answer any tax and investment questions we have regarding how a change of life plan will positively or negatively affect our tax situation. She is easy to understand, breaking things down from government IRS terms to a bit more layman terms, something I have never found in another tax advisor. I appreciate the friendly reminders I receive from her prior to tax season so I can properly prepare our family to gather necessary paperwork and send it to her to file on our behalf. She helps keep us organized through our crazy life of change and unexpected circumstances. I would highly recommend JC Tax to everyone I know and even those I don't know. I truly believe she is an asset to my life and wouldn't trade her for anyone else out there. And the bonus... I can live anywhere on the globe and I can still have Jenn do my taxes!

Was available to meet at a convenient location and accommodated my schedule and needs promptlyread more

Immediate response to inquiry and was able to meet up right away. Good choice for notarization…read moreneeded in a pinch.