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    Kasch Janine DO

    2.0 (4 reviews)

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    Arch Health Partners

    Arch Health Partners

    2.4(62 reviews)
    0.1 mi

    It started with me calling the clinic and getting the most patient insurance help, then I went in…read moreto a bunch of nice receptionists. The one who was on the phone with me earlier helped me check in and she was very friendly and patient again. I barely waited 3 minutes before I was taken back. The doctor came in quickly and had wonderful bedside manner. She was knowledgeable of my injury and did a marvelous job prescribing medication. I believe she was Dr. Flores.

    After switching insurance from having Kaiser my whole life, and being assigned a PCP at the ramona…read moreoffice, this place was a nightmare when trying to familiarize myself with how getting healthcare typically works outside of systems like Kaiser. My experience with this office has made me question whether our healthcare system is somehow worse than I already knew it was. I wish I was exaggerating when I say that almost every single time I have come into this office or spoken on the phone with them, they have made a mistake, told me misinformation, or started to share my private health information over the phone before confirming it was me speaking. As a service industry worker, I try to be very understanding. That being said, you cannot afford to be bad at your job when working in healthcare. Alternatively, this office has failed time and time again to provide timely care because of scheduling issues. I do not find it ethical to keep accepting new patients as a PCP, but not be able to see them for MONTHS at times. I cannot imagine how much more stressful this experience would be for the elderly, or those with life threatening chronic illness. If possible, just make the drive to Poway. The extra time and money you spend on gas is nothing compared to the stress you may experience if you have urgent health problems that are not being properly addressed. I have never felt strongly enough to write a negative review before, but unfortunately it is that serious when it comes to public health.

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    Arch Health Partners - Arch Health Partners Family Medicine & Urgent Care - Ramona

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    Arch Health Partners Family Medicine & Urgent Care - Ramona

    Kasch Janine DO - internalmed - Updated August 2026

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