Excellent food, subpar service…read more..
I could actually stop at that because those four words say it all. But as a dedicated yelper, I will dive in a bit deeper. :-D
We met a bunch of friends (We were 10 altogether) at Michaeligarten and were super excited to try their food. And we were rewarded with great Krustenbraten, calves liver, soups, and salads.
The service on the other hand... oh well. We came early, the restaurant was almost empty. So we thought service might be great. But as it so often is, the slower business is the slower the service. Our waiter, let's call him Martin (I guess that was actually his name, ha) was not happy with us being there and *gasp* demanding his attention.
So he was slow... very slow. And he hid from us. We had to flag down other people to ask him to come over.
When we asked for stuff, he got defensive (my friend ordered a hot apple cider with cinnamon cream, the cream had no cinnamon in it, he got angry with her because HE didn't put the cream on the cider LOL. She asked him to return it to the kitchen and get the right cream. He came back and told her the chef mixed up his cream dispensers. No apology.
I asked for the WIFI password, he told me their network was slow. I told him I didn't care, I just wanted to get online. He told me, my LTE would be faster. I told him I didn't have Internet since I was traveling from abroad and didn't want to pay roaming fees. He finally gave me the password.
All in all, it was a nice evening because I hadn't seen my friends in over 2 years and the food was good. We had fun with Martin, because he seemed to hate us so much. And we still gave him a tip, because we are nice people :-D