Our family had a fabulous and very successful experience selling my mother-in-law's house through…read moreBarr Haney, a Marin County realtor from Own Marin. We contacted them several months ahead of our target date for selling and their team was very helpful and supportive in guiding us through the inspections as well as in deciding what updates my wife's family's home of over 60 years needed to attract potential buyers. The photos and videos of the property were outstanding and the staging was beautiful. Ultimately the property sold a week after listing for 25% over the asking price with 7 offers. We were amazed and very appreciative of the expertise Barr and the Own Marin team provided.

We recently worked with Barr Haney from Own Marin on purchasing our new home in Mill Valley - he…read morehelped us negotiate a fair price, and took plenty of time to show us the property while we were going through the decision process. This was the second home in Marin that he helped us get into and we are grateful for a smooth process both times, I can't recommend him enough. After we bought our new home, we looked to quickly turnaround and sell our other home in a somewhat slower market hoping to get it sold before the holidays. Barr's team moved quickly and professionally. The staging, photography, and marketing were all done at a high level, and he helped us sell our house within a week going to market - sold well over asking. He always took our phone calls, answered texts and emails and pushed through the process without a hitch. Thank you Barr and team for making this home buying and selling experience as seamless as possible.

We worked with Tara and Sarah from Marin Home Team, and they were the best real estate team you…read morecould hope for. They were incredibly knowledgeable about buying in Marin, attentive to our needs, did not pressure us to buy quickly (we ended up searching with them for 9 months), and advocated well for us during a complicated escrow process. As first-time home buyers, they patiently walked us through the major decisions to be made. We are so grateful to have found them!

Mary, Sarah, and Tara are an exceptional team. They genuinely care about helping their clients find…read morethe right home and will patiently search alongside you until that happens. Their expertise runs deep -- they know not only the ins and outs of each neighborhood, but even the nuances of individual streets. This mattered tremendously to us as we were moving from out of town and considering multiple areas in Marin. At no point did they try to sell us on a house. In fact, they often led with, "Here are the things that could be tricky about this home or neighborhood." That honesty and thoughtfulness built enormous trust throughout the process. In the end, they helped us find the perfect home for our family (and guided us through some hurdles along the way). We are incredibly grateful for their partnership and cannot recommend them enough.

We highly recommend Tracy McLaughlin! Tracy was our previous real estate agent, and although we…read morewere unable to use her for the sale of our most recent home, she graciously continued to help us every step of the way. Tracy provided thoughtful, honest advice about which upgrades would be worthwhile before listing and connected us with excellent staging and interior designer professionals. Her advice was incredibly valuable, and the results speak for themselves: based in large part on her recommendations and contacts, our home sold over asking within days! What really stands out about Tracy is that she genuinely cares about her clients and goes above and beyond. She has exceptional knowledge of the market, a great eye for what matters to buyers, and is incredibly generous with her time and expertise. We would highly recommend Tracy to anyone looking for a knowledgeable, trustworthy, and truly exceptional real estate professional. She is one of the best! Carolyn T.

Tracy McLaughlin has represented me when both buying and selling homes. I highly recommend her and…read moreher excellent team in both instances. She is the most knowledgeable, professional, and talented agent anywhere. She found me my dream house off-market, and then get my old house sold in less than two days. Her advice was spot-on, and both transactions were seamless.

Sarah is absolutely amazing at what she does. From the moment you meet her, you can tell she truly…read morecares about the people she works with and is committed to helping them find what is right for them. She is knowledgeable, responsive, and makes the whole real estate process feel less overwhelming. What really stands out about Sarah is her honesty, dedication, and the way she genuinely goes above and beyond for her clients. If you're looking for a trustworthy and knowledgeable real estate agent in San Rafael or anywhere in Marin County, I would highly recommend reaching out to Sarah!

We feel like we won the lottery being referred to Sarah!…read more Holy smokes... her expertise, work ethic, persistence, warmth, patience, and thoughtfulness are completely unparalleled. With every interaction, I was filled with immense gratitude to have her in our corner during the arduous process of buying a home, especially as first-time buyers. It was not an easy road working with us: we had endless questions, evolving needs, difficult schedules, and many bouts of indecision. Sarah rode every wave with us and treated us with such empathy and respect no matter what. She took the time to truly get to know our family, made us feel like a top priority, and remained an absolute professional throughout. When our offer was finally accepted, she shined brighter than ever... I honestly don't think we would have survived the stress of a fast 14-day close without her guidance, reassurance, and dedicated support! Do not hesitate to work with Sarah; you will not regret it! I could not recommend her more highly. Thank you, Sarah! You are simply the best.

1400 Santa Lucia…read more 1. We were in the market for our first dream home. My wife and daughter first met Susan Kockos, License #: 01928141 at an open house in Pacifica where she was the hosting/listing agent for that house. We couldn't get this property because we got outbid by another buyer. We then moved onto a different property, 1400 Santa Lucia, San Bruno, CA 94066. 2. My wife and daughter went to the open house on a Sunday where she met Matt Ciganek DRE #01871937. He was the listing agent for this property. There were many people at the open house. My wife loved the weather in that area, how beautiful the home was, and the proximity of a park nearby. 3. Since we were very interested in this property, we informed Susan Kockos of our interest. Susan mentioned to me over the phone that she went to the open house and met with the listing agent Matt in person and chatted a bit. Fast forward on Nov 15th, we began to put in our offer. The property was listed for $1,195,000, I told Susan to help us submit the offer for $1.2 million. A couple of hours later she called me and said she spoke to the listing agent who told her our offer was $100,000 away from getting the house. I then counteroffered at $1.275 million. I didn't hear back from Susan and finally received a missed call from her at 2:50pm. When I called her back at 3:05pm, she mentioned to me that the cut off time for the last offer was at 3:00 pm but she will see what she can do if we have a higher offer. She convinced me that I will have to put a minimum of $1.32 million to get a chance with this house. I agreed, not thinking much since she told me we passed the deadline already. However, at 4:31pm Susan called me and said that our offer of $1.32 was accepted. She mentioned that there were 11 offers total and ours was the top 5. 4. After further consideration and within 90 mins of the acceptance, I texted Susan that we changed our mind and wanted to cancel the contract. My wife also tried to call her as well and spoke to her at 6:53pm, Susan told my wife that "this could get ugly and there will be consequences". We then emailed Susan our signed offer withdrawal letter and explained to her our situation. Susan replied at 7:06pm that she would forward the withdrawal email to the seller. The following day, Susan emailed us the official cancellation form. Which my wife and I signed and emailed back immediately at 10:25am on November 15th. 5. The following day, we received a text and email from Susan harassing and threatening us that we should have a lawyer ready. When I mentioned this to my close family and friends, everyone could not believe our own realtor would do this to us. We put our trust in Susan, that she would help us through this very big decision of our life. However instead, she just made things complicated and confusing. 6. Upon request, we finally received the sellers signed contract on November 20th at 10:16 am (5 days after our final offer) from Susan. At this time, the seller still did not provide us their signed release of contract cancellation. 7. I read the contract carefully and based on the contract that both the seller and buyers signed, Clause #29, Liquidated Damages, clearly states that "if Buyer fails to complete this purchase because of Buyer's default, seller shall retain, as liquidated damages, the deposit actually paid." Since we notified Susan the same evening when we wanted to cancel the contract, we did not give a deposit to the buyer. Therefore, no deposit was paid. 8. Clause #31, Arbitration of Dispute, Section E, states that "BY INITIALING IN THE SPACE BELOW YOU ARE GIVING UP YOUR JUDICIAL RIGHTS TO DISCOVERY AND APPEAL, UNLESS THOSE RIGHTS ARE SPECIFICALLY INCLUDED IN THE 'ARBITRATION OF DISPUTES' PROVISION." 9. In no way was Susan trying to help us cancel the contract. She did not even provide us with the sellers 'complete signature and she didn't seem to know our rights as her clients in this situation. 10. As of November 19th, Santa Lucia still showed active, available to any potential buyer on Zillow, Realtor.com and other home search engines. Therefore, we clearly did not cause any "Liquidated Damages." 11. I hope this letter will alert any potential buyers of our experience with Susan. This is not how first-time home buying experience should be. As of today, we still have not received the signed cancellation letter from the seller. However, I do see the house in pending status on Zillow already.

I get more garbage ads from this company than any other real estate company. Will never use them…read moresimply for how much unsolicited spam mail they have sent

Danielle and her team are amazing. She helped us through both selling our Potrero house and buying…read moreour new house in Noe, and there were SO many moving pieces along the way. She was always available, super responsive, and an incredibly valuable co-pilot throughout the whole journey. When it came to preparing our house for sale, as well as our pricing strategy, her team and network added so much value -- ultimately resulting in an incredible offer that was $1.4M over asking. On the flip side, when she helped us buy our new home in Noe Valley, it was a total nail-biter with multiple offers and rounds of negotiation. In the end, we won because of Danielle's long-term relationships and experience. She has her finger on the pulse of the SF market, she'll tell you what she really thinks, and most importantly, she's just a real, authentic person who you genuinely trust to have your back. We couldn't recommend her more.

Always selling beautiful homes in our Potrero Hill neighborhood in San Francisco…read more Home quality offerings, videos, photography and staging are stellar. In an extremely competitive San Francisco real estate market where buyers are acquiring $1 million above listing prices means having either a buyers or sellers agent is critical in having the hyper local neighborhood real estate expertise, insights, marketing, deep knowledge of local market value.

I had the opportunity to work with Jonathan and he is an absolutely great Realtor. He performed…read moreunder pressure to be able to find a home and get an offer accepted for the buyers as they needed to close by a certain time. Jonathan was very helpful in making the whole process smoother and working with the listing agent to help keep everything together and to a successful sale. He helped me in the process with staying focused on what needed to happen and being patient when things took longer then expected with the financing side. I would totally recommend him to anyone looking to purchase a home here in the Bay Area.

If you are here than you are in decision mode. Jonathan is a great help in decision making, oh he…read morewon't tell you what to decide, but he will patiently and clearly answer every single question you have. This meant a great deal to me when we were purchasing our home, as it was my first experience and I'm conceptual. I need to think through decisions with lots of detail. I had no idea what to expect from the process, and still found I had unreal expectations. Jonathan's kind and gentle handing of my stream of questions alone was enough to make him a good agent, but that's not all you get from him. We were especially appreciative of his gentle steady nature as our sellers agent complicated things oddly. He handled that sticky scenario kindly while protecting our interests at every moment. He's so kind in all his interactions it's easy to miss when he's being tough. But he is when needed. We were so proud to have ourselves represented through the sticky part so graciously and firmly. We got the correct house for us! The market at the time was like the wild west with huge overbidding, and a lot of competition. Jonathan's knowledge of neighborhoods, and other agents seriously helped us place correct offers and avoid a couple that we ultimately had no chance at. We got ours for asking! And we love our home that suits us so well, just as predicted by Jonathan at the start. Sure, he's knowledgeable, smart, personable, professional, and all that you'd need and expect in a good agent. He is also an incredibly kind, caring, you focused, person that is a joy to work with. And isn't that what we'd all like to be around, and work with? Here's your chance to select a great agent.

Working with Julia was a smooth and comfortable experience from start to finish. Her insight and…read moreguidance while selling our home made us feel informed and at ease. The attention to detail and thoughtfulness was very much appreciated. Highly recommend!

Julia is the best! Incredibly diligent, responsive, knowledgeable, compassionate, and capable. We…read morewere first time homebuyers and she made it possible for us to get our perfect first home. Highly recommend!

Anna is an outstanding agent in Marin, and helped us to buy our home in Mill Valley. She really…read moreimpressed my wife and I as our buying agent and is someone that will take the time to hand hold new home buyers as well as buyers who are "a little bit picky" and want to see lots and lots of properties before making a decision. Her service continues even after you have purchased a home, as she has been very helpful in putting us in touch with local repairmen, contractors, roofers, electricians, etc etc as the needs arise. She also helped us find our mortgage broker and insurance agent - she really is a 1 stop shop for buying a home.

From start to finish Anna Roberts was amazing and patient (as we can be quite picky)…read more She found us our prefect home at the perfect price. What a negotiator!! She made everything so easy for us and answered every question immediately throughout the entire process. If you're looking for an honest Real Estate professional, Anna Roberts is your agent! We wish there were more stars to give her!

As a professional appraiser I depend on the insight from professional agents that understand their…read moreunique client base - thank you Olivia for explaining the complexities of Marin's unique market segment in Southern Marin.

I am a professional appraiser with 15 years experience in the local market. I called Olivia to ask…read moreher some questions about a property she has listed. This property sold 6 months ago for $1.6 Mill and is now listed for $2.8 Mill. When I asked her why there was such a difference in price she started yelling saying, "so what, it doesn't matter" (I can assure you it does matter). After asking her several direct questions as calmly and professionally as I could, I was able to find out that there have been no changes to the property and no justification for a $1.2 mill price increase since the last sale only 6 months previously. Finally she yelled something I didn't understand and hung up on me. I would never recommend this agent to anyone nor would I work with her in any way. If I am assigned one of her properties to appraise I will be turning down the assignment. It is shameful that someone who works in a people oriented service industry would treat a fellow professional in this manner. I hope that Olivia finds a line of work that better suits her personality.