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    Katherine Oesch-Keller Williams Chervenic

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    8 years ago

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    Kelly Warren & Associates Real Estate Soutions

    Kelly Warren & Associates Real Estate Soutions

    (10 reviews)

    I would like to write a "Raving Fans" type review of Kelly and Joseph Warren from Kelly Warren and…read moreAssociates Real Estate Solutions for a home sale they recently assisted our family to complete. In no way was this a normal, run of the mill home sale - so please take the time to read through all the details to see just how amazing Joseph and Kelly are. I cannot recommend them strongly enough !! Due to some health issues of a family member living in Youngstown, Ohio, we knew we had to move that person back to Wisconsin to be near family. So, logistically, we knew we had a lot to try and solve relative to the family member's home. After researching the top-rated real estate agents in the Youngstown area, based on other impressive reviews, I contacted Kelly. It was a cold call out to them and since I had not personally been to the home, I had relatively few details to provide. Within a day, they had contacted me back and set up a call to talk through what details I could provide to them about listing the house. From the outset, they were caring and considerate of how difficult the path we were navigating was for every family member involved. After talking about our scheduled trip to come to Ohio, they set a time to meet with us in person to walk through the house while we were there. I thought that would be about the last I'd need to speak with them, but I was so wrong - and as I began to find out - they were more than your typical 100% full service real estate agents. When you must clean out a house, get ready to move a person's possessions and need to make arrangements to do all of it remotely, there are so many plans and people to contact, and I didn't have the first clue who or where to start. Thankfully, for each question below, Kelly and Joseph provided me with names and numbers of people to ask: 1. Where could I get dumpsters from - three different options were given 2. Where could we bring donations from the house - four options were given 3. Who handled recycling - three options were given 4. What options did they have for lawncare services - four options given 5. Were there options to have a company come in and clean out the house for us - 3 options Bear in mind, all of these questions I had were being answered BEFORE we ever met with Kelly and Joseph in person. If it's possible, I think they were even more impressive when we did meet with them and then all the way through the very quick sale. Why was the experience so excellent? * They let me pick a time to meet with them that worked around the five people's schedules I had to juggle - that's such great flexibility. * They were right on time - did the walk through of the house quickly AND thoroughly - and they had real attention to detail as they went along. * Within a few minutes of finishing the walk through, they sat down and SUPER clearly laid out possible courses of action for us to consider relative to selling the house. * They provided clear estimates for selling the house in different ways - again immediately during this meeting. It was clear they had done their homework and were VERY well prepared to meet with us. At no point did I wonder whether or not I was in good hands - I honestly believed I had chosen the perfect team for our situation based solely on their actions and readiness. They gave us time to absorb all they had told us and set up time to return later in the weekend so we could ask any other questions that came up in our group. They were NOT pushy and did not pressure us AT ALL. Given the situation, they could have easily tried to lowball or convince us to do something quick that could have benefitted them - but it never happened. We left Ohio on a Sunday and by that same week Wednesday, our listing was ready to go - and by the weekend, we were receiving multiple offers. Of course, they helped us navigate the many offers and literally were responding to texts and emails within minutes - it was phenomenal. Because we were no longer in Ohio - everything had to be done electronically - which I have done in my life now, but the 83-year-old family member we moved back and his 80-year-old sister had not, and they needed to sign all the documents. Now, many of you may have older family members who are not very computer saavy- and our family was no different - again an 80- and 83-year-old in the mix. But Joseph was incredible with his patience and answering all their questions. On more than one occasion he was texting with them and/or getting on the phone with them (and I) to explain how all the electronic forms and signature processes worked. He made what would normally have been a very stressful situation a very calm and routine experience. His support continued all the way through the title company process where he never seemed at all bothered that we were asking him questions that we later found out were questions that actually needed to go to the person at the title company. Joseph just helped us every possible way he could to giv

    If anyone lives in one of Kelly's rental properties and has problems with their carpet being…read morereplaced as promised before the lease was signed and not being replaced guess what she will never replace it she's too damn cheap she says it's not in the budget and people are getting sick from it trust me do not rent from this woman she is not worthy of owning properties check out the properties on four Mile run road my son rents one and they cannot even go in the bedrooms because they both get sick for it like a month at a time from the dog urine and feces in the carpet we peel that corner up last night and it is the most disgusting thing I've ever seen in my life for someone to live in it is uninhabitable she should not have a realtor's license and should not be allowed to rent real estate to anyone she's a money monger and a thief pictures to come shortly

    Katherine Oesch-Keller Williams Chervenic - realestateagents - Updated June 2026

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