I booked a couples massage session and had a great experience! When you arrive, you are escorted to…read morethe locker rooms, which are really lovely and you're provided a robe in your size of choice as well as sandals. I was offered a variety of beverages and opted for a hot tea. I was then directed to the private relaxation room for my partner and I to enjoy our beverages, hot neck pillows, and special cream puffs. We enjoyed the private relaxation room for about 10 to 15 minutes before being escorted to our massage room. Being someone new to getting massages, I felt very comfortable and like I was guided through the entire experience. My masseuse was great, and I really enjoyed the experience. I didn't feel rushed afterwards either, even though they would be closing soon. Overall, highly recommend! The place is clean, relaxing, staff was very kind and patient, and I had a great experience. Unfortunately, the price point is a little prohibitive for us to go more than a few times per year but it was great for a special experience!

Very nice spa and experience. Jenny is a great massage therapist and Melissa is an awesome…read morefacialist. Very clean environment. Easy to schedule and easy to check out. I will absolutely return!

I wish I could bring this place back home with me! Such a cute spot and very close to my hotel, so…read morethat was already a major plus. Then I met Giovanni. He is so knowledgeable about all things skin. He took a look at my skin and gave me a treatment plan. I went with it and my skin has never been this glowy! And I live in LA and have had some of the "best" facials there. Thank you, Giovanni! I hope our paths cross again very soon!

Very personal and fantastic. My skin already feels really good. Will be back next month!read more

Amazing dentist. Night and day difference from any place I have been previously. The staff is…read morefriendly, the place is clean, and Dr. Applegate uses the latest equipment and stays up to date on industry practices. My partial crown was almost completely pain free and done, start to finish, in just a little over an hour thanks to all the advanced equipment they use. I cannot recommend this place enough.

Ashley was a great hygienist! Overall clean and professional atmosphere & very kind staff.read more

Great facial with Bobbie. I highly recommend this skin care professional. My face feels and looks…read moregreat. I let her know that I have sensitive skin and that I wanted careful attention to my t-zone. She was proactive in taking care of my needs and making certain that my skin received excellent attention. I highly recommend and I will definitely be back.

I'm writing this five star review specifically for Julie at Newport Massage Envy. She is an…read moreexcellent representative of the company, an absolute stellar, employee, and she went out of her way to help me today. In addition to the service at the front desk with Julie, I would say I've had positive experiences with Massage Envy in Newport.

Today I had to call massage envy, and argue with Hailey who refused to listen to me. I had…read morepreviously called to book an appt for my husband and they told me then I had to speak with a manager to transfer the massage bc I had already transferred one to him within six months. then told me he would have a manas a massage therapis, I said no he wouldn't like that. I never spoke to manager and said I would call back. They went ahead booked the appt, and yesterday my husband got a text confirming an appt which we never made, while he was out of town. He told me today and when I called Hailey was very rude and told me she is charging my card for an appt that was never made. Also I have 8-9 massages built up, so they should never charge my card anyways. I told Hailey I will talk to her manager and she doesn't know what she is talking about. It's ridiculous. I've been a client there for over five years with a plan that comes out monthly. This is the worst we have ever been treated and she honestly needs more training. Terrible service Hailey! Zero stars honestly. Newport ky location

I've never had a massage before. The reason I tried 502 Salon & Spa was because they offered 30…read moreminute sessions, and I figured if I hated it, it wouldn't last too long. Most places offer 60 and 90 minute sessions (501 also has these options, but I love the shorter ones). I put in my notes when I booked online that it was my first massage and I was nervous it would be painful. When I arrived, the front desk attendant was very kind and took me upstairs to the spa. (Note - not sure how accessible this place is - I did not notice an elevator). My masseuse was Ashley, and she was incredible. She walked me through the process knowing I was apprehensive, explained any add ons, and made me feel at ease. She is so good at what she does, and I genuinely cannot wait to go back.

This was unfortunately the most disappointing salon experience I've ever had. The reception team…read morewas lovely, the ambiance is beautiful, and the stylists are kind and professional. However, the results were consistently not what I requested. I brought in an inspiration photo and clearly stated multiple times that I did not want any red tones. The result was noticeably red/orange and looked nothing like the photo. I called the salon, and they were courteous and offered to correct it. The manager was helpful and encouraged me to return to the same stylist so she could learn from the situation. Although I was uncomfortable with that, I agreed as long as there was guidance. At the redo appointment, I again showed the inspiration photo and reiterated my concerns. Unfortunately, I left with hair that was pinkish/reddish/yellow and extremely dry -- again, not aligned with what I requested. The manager did ask if I was happy with it, but with the stylist present, I felt uncomfortable speaking up and said very little. The situation felt awkward and difficult to address in the moment. While the redo was comped, I was charged approximately $150 for a root retouch. Within just a few days, my silver growth was already visible. At this point, I am over $500 into the experience and have left each appointment feeling embarrassed rather than confident. I've decided to move on and find another salon, but I was truly disappointed by how far the final results were from what was clearly communicated.

Absolutely incredible! From the moment I experienced it, I knew it was something special. The…read moreattention to detail, the smooth execution, and the way everything just clicked--unforgettable. You can tell a lot of care went into making it just right. I didn't expect to be this impressed, but here I am, still thinking about it. Whatever expectations I had were blown out of the water. Do yourself a favor--don't miss out on this. You'll know exactly what I mean.

Went to a retreat spondored by Bom Dia and was very disappointed. The massages were the only…read moredecent part of this experience. The retreat was poorly organized and executed. When my concerns were brought up to the organizer, Adriana, I was met with a blank stare. Tried to follow up with her and she was not empathic and said I must have misunderstood what was being offered. The accommodations were not properly vetted (she had never been to the site beforethis retreat), were unhygienic (filthy every where from bathroom to common areas) did not have hiking trails or safe outdoor areas as advertised. The food was not what I was expecting at a "wellness" retreat, especially as I mentioned my friend was a vegetarian and does not eat cheese... .one meal was a charcuterie board and bag of lettuce. There was no one actually in charge of organizing meals, for breakfast someone put out the makings of smoothies, which we later learned we were to make and clean up our own smoothies or you could have prepackaged tasteless hardboiled eggs (absolutely disgusting) Aside from the accommodations and food. The "life-coaching" was sitting for hours while Tom wrote illegibly on a white board, which was not my idea of relaxing or wellness, as I attend meetings for work regularly and do not want to relive it on my weekends. Breakout sessions and discussion groups might have been better. The yoga was minimal, and I dont believe it was with a certified instructor, as she offered no modification, and there were several people with no yoga experience who needed instruction and got none. This was a waste of money and time.

I went to Gwendolyn just this past Tuesday night for a myofascial release in my scapular area and…read moreshe did amazing work. I'm able to cope now where I was out of my mind and tightness and pain before I got there. I highly recommend her. She was very professional

I recently moved to the Cincinnati area and was in dire need for a dysport appointment. I stumbled…read moreupon Jennifer Jones in Covington! Three words to describe my experience with her would be - upbeat, positive, and professional. She was very helpful in suggesting how many units I would need in order to see my desired results. She made me very comfortable with her process & her space. I will say you won't find anything super ritzy or extremely fancy in this space, but the quality of the staff, products, and pricing outweighs any fancy decorations. I will definitely continue seeing Jennifer for all my future needs!!

Great work! Losing weight! People are wonderful! Yeah, hopefully a lot more opportunities to lose…read moreweight!