We used Black Diamond for the closing on our house this past winter. We had to change dates…read moremultiple times due to personal reasons and they were extremely flexible with us, even over the holidays. Dave made multiple personal trips to our house for meetings instead of making us figure out babysitter/daycare so we could go into the office. If we move again, there is no question that we will use Black Diamond.

My experience with David and his team thus far has beyond exceeded any expectations I had. They are…read moreincredibly responsive, helpful, and genuine!

If you are looking for an outstanding mortgage professional, look no further. Dan Chapman ROCKS!!!…read moreSeveral years ago, Dan was recommended to us by a close friend to refinance our home. He was such a pleasure to work with that we went directly back to him to obtain lending on the purchase of our new home. Dan is extremely knowledgeable and organized. He is patient and always available to answer any questions you may have. He constantly keeps you informed of the loan process, timeframe and schedule. We completely trust Dan's guidance with any lending process in our future and absolutely recommend him to all of our friends and family. Dan~ thank you for helping us achieve the home of our dreams!

If you are looking for a lender who not only can get you a great rate, offer a smooth transaction,…read moreand who will communicate with you every step of the way, then Dan is your guy. As a Realtor, I have referred him to many of my clients and he has never let me down. He's a great loan officer and gets the job done every time.

I had a positive experience getting my car loan. No drama. They did the notary for the purchase.read more

Poor customer service, can't get on-line access to work, too many fancy buildings. Cant just "roll…read moreover" a C.D..

The absolute worst mortgage company out there. Not only do they not return calls but the branch…read moremanager condones unprofessionalism from his employees ("lenders"). If you must use Mann mortgage, steer clear of Leslie Polm. She has no idea what she's doing and made my divorce situation much more stressful by injecting herself and her opinion into our divorce. Apparently she thinks she's a lawyer. After telling my husband for 3 months she could refinance our house for a certain amount, suddenly she dropped the ball and said he could only get half that. After spending thousands on lawyers and having had typed up an agreement on the first amount. She did nothing but waste everybody's time and money. The branch manager from Mann mortgage didn't like the truth so he removed my review from thier Facebook page and also removed me. Be careful with this sketchy business. If you want a real mortgage company that won't mess around, check out Bay Equity. I've never written a bad review about a company because I always give them benefit of the doubt but Mann mortgage totally crossed the line.

Zero stars if I could. Our loan officer was a total flake, from start to finish. He went away on…read morevaca and reassured us that things were handled, and then the day before closing he sent us a last-minute list of more docs he needed. He sent us docs online to review and sign, but it went to out junk folders, and came from a name of a different person, without any identifying info like "mann mortgage" in its address, text body or subject line, so we didnt realize it was from him until too late, so our closing date had to be pushed back several days. He told us to pay less down and agree to a higher interest rate, and now I think he manipulated us so he could make more $. On closing day, he texted us asking where we were at 11a, but our appt wasnt until 1p. And he showed up late for it. I think he is on drugs. That or he is just totally incompetent. Never again will we deal with this company.

Jeff is the best! I had a really complicated construction loan and he went right at it and finally…read moregot it closed! I've worked with a couple other mortgage brokers and let me say he was very professional.

From the owner: About Reliance Lending Northwest LLC A local company…read moreestablished in 2006, Reliance Lending Northwest relies on strong ethics, family values and teamwork. Owner, Jeff Kernan believes that clients are more than just customers. They are partners for life. Jeff strongly believes that the home buying experience for each client is a priority. Reliance Lending Northwest ensures that clients' finances are handled in a professional and efficient manner. From the application process to the closing and beyond, the communication lines are always open. Reliance Lending Northwest's goal is to make the loan process simple and stress free for every customer. If you are not familiar with our company and your first contact with us is online, we would be pleased to hear from you! Please let us know what your needs and questions are, we will be more than happy to help. Reliance Lending Northwest, LLC • NMLS #147403 Jeff Kernan • NMLS #146962

Mann mortgage in Kalispell Montana Ihas caused me so many problems. And here it is, July 2025. I'm…read morestill suffering the aftermath of mann mortgage and the debacle on top of a though, The company that took them over hasn't been any better.They are just as horrible. Synergy. Don't do business with them. Many of synergy people I'm dealing with Were mann mortgage employees brought over, i could name names as horrible people.I won't just yet.I'll see how the rest of july goes.

Yikes. After reading the reviews, I can totally relate to the issues. We started our loan with one…read moregal. She was good, other than sometimes misplacing paperwork, where my wife had to resend things over. (No big deal, compared to what we are dealing with now). She walked us through the process and with her experience, gave us "timelines" of what to expect and how long things take to process. She unfortunately for us, left the company prior to our construction loan being closed and transferred over to a mortgage. Well another employee took over for her, and I understand having to play catchup and dealing with someone else's work, but it really really feels like this new guy is dragging his feet, in an effort to make more money for the company by delaying as long as possible the transfer of the construction loan (which was payed off a little while back) into a mortgage. I'll update this rating as needed, being we are still waiting to get the loan transferred over - should not take a month, costing us thousands in interest only payments, to simply transfer shit over