Love Dr Sarah Hanay, My husband and I think the world of Dr…read more Sarah Hanay. She is knowledgeable, attentive, and genuinely caring. She responds quickly, listens carefully, and asks thoughtful questions. With each visit, we feel increasingly known and well supported. She has excellent bedside manner and a calm, unpretentious presence. We highly recommend her. Elena & Steven

We recently tried One Medical via Amazon…read more This service was advertised as a $49.99 virtual healthcare visit.  Upon learning that we were not physically in the US (we were in France at the time) the doctor said that he is not able to consult. Following my short explanation of the issue, he reiterated that he could not help and I should be seen in person at an urgent care type facility.  This entire call lasted less than 5 minutes.   Imagine the surprise when, a couple of weeks later, I received a bill for $230 with reason as "New Patient Office Visit: Complex".   I reached out to One Medical saying that (1) this was not an office visit (2) it certainly wasn't complex and (3) the rate for a video consult is $49.99. All I received in response was a convoluted boilerplate saying that somewhere/somehow I had picked a different path than Amazon's advertised $49.99 service, resulting in much higher billing for the same service. This response totally ignored the fact that it was not "an office visit" and there is nothing "complex" if the physician is unable to consult.    My subsequent email reiterating that this was not an office visit, that the virtual meeting lasted less than 5 mins, was by no means complex and the only outcome was the suggestion to go to an urgent care facility went unanswered. Yet the bills just keep coming. To me, this is a clear case of bait and switch wrapped around overbilling with incorrect service description. Needless to say, I have no plans to pay this outrageous and improper bill. Moreover, if One Medical do not address their disengenous practice of claiming a brief and utterly useless chat with someone who was not able to offer any medical opinion or input as a "complex visit", I plan to broadly expose this practice on social media, and report it to compliance, health authorities, consumer protection as well as to Amazon executives as they should re-evaluate their relationship with such a shady operation.

Dr. Lee is an Excellent and professional primary care physician that my husband and I are lucky to…read morehave and we definitely would not trade her for any one else. Two years ago when my husband has a heart attack and nearly die. He has not seen Dr. Lee for more than 10 years and she still take him back under her care. She has spend a lot of time and find out lot of resources that can help my husband improve his mobility which he lost during a heart attack. She is the reason that my husband will continue his journey to his recovery. Thank you Dr. Lee for always there for both my husband and I. Listen to our problems when we have doctor visits. I hope you will never retire... Thank you for your staffs who are very kind and professional in handling their jobs every day.

I saw Dr. Lee in late August for a sinus infection when my regular PCP was on leave. Great bedside…read moremanner and asked the right questions. Very responsive to messages through My Health Online, especially when I had a bad reaction to one of the antibiotics she prescribed. I haven't seen her since but I would definitely see her again when needed and my regular PCP is not available. If I need to see her more frequently and my appointments with her are as great as the first one, I will give her 5 stars.

I've only had one visit with Dr.FOlan, but it was a very positive experience. I came in with…read morecold/flu symptoms, and he gave me exactly the care I needed. From the start, he was very attentive to detail and took the time to really listen to my concerns without making me feel rushed. He asked thoughtful questions and made sure to fully understand my symptoms. He also explained everything clearly and in a way that was easy to understand, which I really appreciated. It made the whole visit feel much more reassuring. What stood out most was how caring and genuinely concerned he was about my well-being. It felt like he truly wanted me to get better, not just treat the symptoms and move on. Based on this first visit, I feel confident continuing care with this office and would definitely recommend him to others.

High primary doctor care quality, front office and service experience, excellent!! I would…read morerecommend Dr. Folan and Sutter Health San Mateo.

If I could give Dr. Huo 10 stars, I would! I've been her patient since 2008, and even after moving…read moreaway, I wouldn't dream of changing my primary doctor. She always takes the time to reply to all my messages, and I genuinely feel cared for every single time. She's kind, thoughtful, and incredibly detail oriented. She is truly a role model for patient centered care. I feel so grateful to have her as my doctor!

Dr. Christine Huo's qualities as a GP / PCP are everything I could hope for, ask for, dream up, and…read morebeyond in an ideal Doctor. She is respectful, kind, thorough, knowledgable, with a demeanor that all Doctors should model themselves off of. Her bedside manner should be filmed and shown to medical students and residents as the ideal. I have kept her as my provider even though I live an hour away, and have based insurance decisions upon keeping the ability to see her.

I simply cannot say enough positive things about Dr. Smith. She is very competent and caring. She…read moretakes the time to really get to know you and has always been there for me, even on short notice. I feel incredibly fortunate to have Dr. Smith as my PCP and give her my highest recommendation!

Dr. Smith has been my primary care physician for several years now…read more She is a wonderful doctor. She really cares about her patients. She takes time to listen and never rushes you out of the office. She never makes you feel like she has to go on to the next patient. She is great about follow up and always responds either via phone or email promptly to any inquires. If you are looking for a person to take care of you and not just your everyday doctor, I highly recommend Dr. Smith!!

I've been nothing but impressed at her professionalism and care for my kids. I'm surprised by the…read moreother reviews. I've had only excellent experiences with Dr. Lai and would highly recommend her to anyone.

Do not trust Dr. Lai to diagnose or do a job with your babies tongue tie (if there is one). We were…read moremis-diagnosed first with a 'tongue tie' when our baby was born and then after performing the snip procedure we were told that Dr. Lai 'didn't cut enough' so we will have to get the procedure done again. This meant not only paying for the procedure again, which was over $1K for us in the first go, but also pain for our baby. Please choose another pediatrician for your baby.

This is by far the worst doctor I have ever met. I was auto assigned to her after my previous PCP…read moreretired. She does not treat certain patients well, frequently cancels their appointments, and would make up stories about her interactions with her patients to make excuses to not to see them. She lacks empathy, integrity, and professionalism. People like her should not be allowed in the medical profession.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

I highly recommend Dr. Tediana Torrens at Peninsula Integrative Medicine in Palo Alto. Dr. Torrens…read moreis patient, thoughtful, and truly listens. She offers practical suggestions that actually work, and she takes the time to look for the root cause rather than just treating symptoms. I had been dealing with an illness for 10 years that traditional Western medicine specialists had not been able to solve. Dr. Torrens was relentless in trying to figure it out and she did! I have not felt this good in years! What I appreciate most is that she understands there is a place for both functional medicine and traditional Western medicine. She usually recommends a functional, natural-first approach, but when she sees an issue that needs to be addressed more quickly, she is not afraid to integrate conventional medicine in the treatment plan. When she does so, she will include natural remedies to help with side effects and to support the body during treatment. In my experience, functional medicine can sometimes look at the body through a wider lens, including specialty testing and approaches that may reveal patterns not always captured by standard medical testing. Dr. Torrens brings all of that together with patience, intelligence, and persistence. There is room in everyone's medical care for both traditional Western medicine and functional medicine. When used together, they can be incredibly powerful. Dr. Torrens is an excellent example of that.

dr Green is very personable and very knowledgeable. I trust her completely. I'm grateful that I…read morefound her. She has helped me tremendously the less than a year that I've been . She has a quality staff that supports her and her patience. I appreciate them all very much.

Stanford Express Care is nice to have to be seen on any day of the week if they have availability…read more Their appts are usually always booked here and I understand why. It's easy to find but I don't like having to pay for parking if over an hour. They are a clean and modern facility. Plenty of seats to separate you from others that are sick. They do recommend that all staff and patients wear the disposable masks which is good practice. The staff are friendly, caring and helpful. I would come back here again when needed. [3R,2026]

The line was down the hallway to check in so the "lead" clerk decided we were late for our…read moreappointment. He rescheduled us 5 hours later and then threatened to call security when I told him we had been waiting in a 6 person line. Kid still sick and waiting to see dr

When my primary care physician, Dr. Breneman, transferred his practice to a concierge practice, he…read morerecommended that I sign up with Dr. Gillett. I signed up, and it's one of the best decisions I've ever made. Dr. Gillett is thorough, caring, smart and very current on medical treatments. For example, I recently saw her for a frozen shoulder, she sent in a referral to sports medicine, and driving home sports medicine called to schedule an appointment. The next week I had a surgical procedure, and I'm in physical therapy with my range of motion in my arm almost restored. Every meeting with Gillett is collaborative, she always discusses strategy, and works with me as to treatments. She's wonderful. She really a shining example of her profession. Five stars (but I wish I could give her ten stars!)

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.