Dr. Baker is an amazing doctor. She was my doctor through my first pregnant and delivered my first baby. Throughout my pregnancy she was sure to acknowledge all of my concerns, addressed them throughly, and supported my birth plan. There can be times the office is busy and you have to wait a bit. (Especially if she's on call for labor and delivery.) But I can say there are times you are seen within 15 minutes of arriving for your appointment. It really just depends on the day. Highly recommend! read more

It has been hard finding an OB-GYN in the area who accepts my insurance, but I had heard good things about Dr. Katrina Baker. Since we were going through IVF, I wanted to establish care with an OB before getting pregnant. My first appointment was canceled after I had already waited 45 minutes because the doctor had to deliver a baby. I completely understood--babies don't wait, and that's part of the job. We rescheduled for the following week. A few days later, that appointment was canceled too. On the third appointment, I was finally seen, but only by the nurse. We discussed my IVF process and my plans to continue care there during pregnancy. Last week was supposed to be my first appointment with Dr. Baker, but again I only saw the nurse and had an ultrasound. They scheduled me to finally see the doctor today at 4:20 p.m. They also explained that because I'm due in January, they wanted me to start a payment plan of $388 per month for the next six months. My husband and I were hesitant because we still hadn't even met the doctor, and we were already starting to question whether this was the right office for us. The office itself also wasn't a great experience. It's very small, the waiting room has about a dozen chairs packed closely together, and every visit has felt hot, humid, and stuffy. They have a fan running, but it still feels uncomfortable. Today's appointment was the final straw. I arrived at 4:10 to check in for my 4:20 appointment. The receptionist tried to charge me a $20 copay, even though I reached my out-of-pocket maximum months ago because of IVF. I explained that I hit my out of pocket max months ago, but she tried to tell me I was wrong. She just told me she will bill me next apt if I owe anything. The waiting room was completely full. I wasn't called back until around 5:15, when a nurse hot my blood pressure and then sent me back to the waiting room. Around 5:25 I was finally taken to an exam room, where I was told they planned to do culture testing. Then I waited another 30 minutes. By 5:55, with the office closing at 6:00, I honestly thought they had forgotten about me. I walked out to ask what was going on because I had been sitting in the exam room for half an hour and a total of 1 hr and 35 min waiting. I explained that all I really needed was clearance for a dental appointment and didn't want to wait any longer for the culture testing. The nurse told me there was one patient ahead of me and said they had been busy with ultrasounds that day. I reminded her that my appointment had been at 4:20. When I asked how much longer it would be, she said she didn't know--maybe another 10 minutes. Meanwhile, I could see the doctor in her office doing paperwork. They said I had to do the culture test to get clearance for the dentist. At that point I decided to leave. Before leaving, I spoke with the receptionist, who seemed genuinely surprised that I had never seen the doctor. I asked her not to bill my insurance since I was never actually seen by the physician. What disappointed me most wasn't just the long wait--it was the complete lack of communication or apology. After waiting nearly 1 hour and 45 minutes, no one acknowledged the delay, explained what was happening, or apologized for my time. Instead, I was expected to continue waiting indefinitely. I understand that OB-GYN offices have emergencies and unexpected deliveries. I was completely understanding the first time my appointment was canceled. But after multiple cancellations, never actually meeting the doctor despite several appointments, and then spending nearly two hours in the office without being seen, I no longer feel confident receiving my prenatal care here. If routine office appointments are this difficult to manage, it makes me question how organized the practice would be when it comes time for labor and delivery. I wish I had trusted my gut after the first couple of canceled appointments. I would give 0 stars if I could. read more

C SECTION PATIENTS PLEASE EDUCATE YOURSELF on SURGICAL STANDARDS!!! watch your healing. they will not. They did not close my abdominal post c section. Suturing abdominal muscles is not mandatory. Therefore they did not do it. They closed up my uterus and my skin and left my abdominal didn't tell me what a great right who wouldn't want that type of care I say that in full sarcasm. there was a lack of OBGYS in the area at that time. Dr. Baker was nice however she provided poor post c section care. I had soft ball sized hole in my abdominal muscles from the c section, she didn't preform the c section (she was on vacation for my labor) but she provided all my postpartum care. I Came to her several times asking why i was not healing up well she dismissed my concerns and I ended up living with a dangerous 5 inch hole in my ab muscles and associated pain. read more

Overall I thoroughly enjoyed my time being seen by Dr. Baker. I was skeptical due to the reviews left here, but was pleasantly surprised by the abundance of care I received. She is clearly very experienced & personable. Not only this, but the staff & care at the WIP was incredible. I would highly recommend Dr. Baker to anyone in the area. read more

I had an appointment as a first time patient. I waited over two hours and wasn't even seen so I left and asked for a refund of my copay. Other patients said they wait over two hours every time. I won't reschedule. read more

Dr. Baker is a perfectly fine doctor, but we have found her office staff to be incompetent. Despite paying a fee, the office has not submitted required documentation for CA SDI as promised. The first time the form was submitted with errors, and they have not resubmitted the form as promised. Their response is "I will talk to the person that does that and get back to you". I'll let you guess if they've called us back. It's been two months since we first completed the application. read more

Made an appointment a month early. Need to see doctor. Call to verify appointment, and are told that no appointment exists. Disappointing. read more

Saw the physicians assistant last week, Feb 2025. She was kind and knowledgeable. My wait time was only 1 hour. I expected it to be longer as the doctor has to leave many days to deliver babies. And the physicians assistant would probably have to step in to help waiting patients. Staff was kind and patient. Nothing to complain about here. read more

The doctor is amazing But, the office doesn't release medical records to different doctors for emergency purposes or release medical records to yourself , I can't get ahold of my own medical records to seek help. I was told not to come down in person to receive them because they aren't allowed to give patients their own information. Also, if you miss 3 appointments ( no babysitter ), you are no longer welcomed as a patient in this office . read more

Prenatal care: I felt like I had better bedside service and more quality conversations with the Doctor when my husband was there. When I showed up one time by myself for my postpartum visit it was no eye contact and very brisk. Baker being an an OB/GYN that is still accepting patients has a very busy office and expect to wait hours to be called in. The only time I was seen quicker was when I had ultrasounds. Doctor said every concern as normal and did not show any compassion until I was struggling with nausea. She did tell you though if there was an over the counter you could take for something. They do not do a postpartum assessment on you here. Please make sure you have mental health support elsewhere. At my 6 week postpartum appointment it was all how's baby? And any complications? This is not safe. Choose your Ob/Gyn wisely. You can always switch in the middle of care. read more

Love Dr Baker BUTT the girls schedule patients to close therefore you wait about 1hr 35 min to see Dr.

Repeatedly left messages to schedule a procedure that Dr Baker recommended.My calls were never returned.My primary care Dr also called twice to try and get the procedure scheduled.They never returned her calls.Very unprofessional. read more

This is the Doctor that you want! Hands down the most competent, well practiced Doctor in the AV. The most joyed to be around, really means and wishes well for not just her patients but others too. I've worked with other Doctors ( literally along side) and there's few that really take the time to be present and listen. Everyone of them great in their own way but honestly (since I don't have the same insurance anymore) every time I see a new OB I'm always screaming inside wanting DR. Baker back! I just don't want to pay for my private insurance lol next enrollment I'm going to go ahead and bite the bullet so I can go back to receiving excellent care! read more

If I can give zero stars I would. Read the other comments. I had both my boys here. So uncaring if she doesn't like you for whatever reason. Gave me the wrong meds when pregnant. I'm so glad she wasn't there when my babies were born. I ended up using the sweetest RN. That's why I stay at the office. Didn't know where else to go. read more

I'd love to write a great review but I can't. This review is not about the Doctor. I'm more sad because I really need her help but I can't give her office my social security number so therefore they will not see me. BE WARNED: IF YOU DO NOT PROVIDE YOUR SOCIAL SECURITY INFORMATION YOU WILL NOT BE SEEN. As archaic as that is it is true! I hope some day they catch up with the rest of the world and stop demanding social security information. Don't they realize our whole world changed and social security numbers are not required in the medical world? What else do they not know? hmmmm. read more

There is a long wait but I understand why. Dr. Baker is very popular and one of the very few OBGYN's left in the AV. I wanted a woman OBGYN and one that looked liked me. I have had nothing but great service from both her and her staff when I have had my appointments. I was hesitant in the beginning because of the star rating but I am glad that I gave her a chance. She has answered all my questions regarding my pregnancy and any concerns I have had she has gone above and beyond to make sure me and my baby get the best care. She has even referred me to some other great speciality doctors. Thank you Dr. Baker! read more

I see so many bad reviews, and people are absolutely entitled to opinions. However, my experience was nothing but positive. You will wait when you have an appointment here, but when Dr Baker gets in the room with you, she does not rush. You get the time you need to ask questions. When four others gynecologist would not offer actual help with dealing with my menopause issues, Dr Baker had answers and solutions. It's been a year and I just cannot express enough how much better I feel. HTR has been a lifesaver. I bring a book and she can keep me waiting hours, I will wait for this amazing woman. She is one of the few gynecologists left in the AV, that has office hours all week - give her office staff a break, they are a very very busy office. They have been short and rushed with me, I try not to take it too personal. I work for a busy doctors office, so I can empathize. read more

The Dr herself is nice but never in, I understand you can't schedule natural deliveries but I haven't gotten to ask about things I need to have set up. I'm planned for a scheduled c section because all the drs and hospital refuse to try vbac. I am due in 4 weeks and I have not see the dr in months. The staff is awful. All of them but 1 are rude, with the: I don't want to deal with you; attitude. Now since Covid I've noticed over the past 3 mo that they have really downsized their office, and I get it, but I have 4 weeks to nail down a surgery date and there is no one to help me. I get the answer of: oh well I will set your chart out and get back to you. Only to never be contacted. If I had known I would not have picked this office. On top of an unwelcoming staff, I now have to wait in a hot car sometimes over an hour past my appointment time. read more

The office staff here is just bad. Usually I can deal with bad office staff to see a good provider but you can tell that they don't even want to schedule new patients. And if you push for an appointment they're booked out months. So sad because I've heard really good things about dr Baker. read more

I have nothing but wonderful things to say about the famous Dr. Katrina Baker. The reason why all these people say bad things about her office, such as the waiting and her being booked is because she is soooo popular and its difficult to see a popular Dr. especially an OB so if you read those bad reviews , dont pay any attention experience her for yourself people can be mean when they dont get their way Dr. Baker is nessessary read more

EVERY TIME I CALL THIS OFFICE. Her staff is rude, and she is unavailable! This is one of the worst offices I have ever been to!! To top it off I called to make an appointment for what I feel is of concern but because it's Friday, she doesn't see her patients, it's her time off!!! So please make sure not to have a baby on fridays if you go here!! Office is filthy and smells nasty! Nasty place do not recommend! read more

It's sad that I am being told by office staff to go be seen else where. As we just had our insurance switch from Kaiser due to my husbands job. My mom and sister come here so I don't know any of these ppo doctors except her.. they say they can't see me till they have Kaiser transcripts when I told them it would take 3 weeks to get. Problem is i need prenatal care because I'm 22 weeks pregnant. I've read the documents to them and all past deliveries have been normal. I could also bring them in on my appt day, i even asked to make me an appt 3 or 4 weeks and i would have the transcripts ready but that is not okay? So basically short answer is they just want to see if they want to see me as a patient or not. Absolutely crazy. I'm Not even worth their time. read more

If I could Leave zero stars I would. My mom is in a nursing home and made an appointment with Dr. Baker a month prior to seeing her. I even called Dr. Baker's office to confirm her appointment and to let them know my mom does not walk and would be coming in on a gurney by an ambulance. When my mom arrived, they told her she did not have an appointment and if she wanted to wait, she would have to sit in one of the chairs and wait over an hour for an appointment. I wish I would've seen the reviews on Dr. Baker before I had made the appointment do yourself a favor and go somewhere else. read more

Like with other reviews, I have no complaints on Dr Baker. But their services were very slow. I'm not sure though if Dr Baker was also late all the time to make the waiting painfully long. With my 5 visits in this office, I've always waited at least 40 minutes to 2 hours to be seen, or more I'm not sure anymore, even if you have a set appointment. If you don't want to waste your time waiting for your turn, consider a different provider. This will be my last visit in this office. As of this moment, I've waited for almost 2 hours. Looks like they'll be breaking their record on my last visit. With all the waiting I've made, here's a bad review to appease my mind. read more

I don't know why Dr Baker's office has such low star ratings. I have been searching for a good gyno for a very long time and thank god I have found Dr Baker. She's the kindest and most caring Dr I have been to. She will sit and listen to all of your concerns and discuss everything with you. Her front staffs are nice girls too. read more

Dr Baker is one of the nicest people I've met, however her staff needs an attitude adjustment. My daughter had an appointment and waited an hour to be seen. Then some other lady came in with a later appointment and they took her right in. I'm not one to point my finger and say they are racist but this was obvious. We will not be returning and I do not recommend read more

I have no clue why Dr Baker has a low rating. I have had her as my dr for over 6 years and had 2 pregnancies. She delivered my first daughter as well and was calming and comforting the entire time. The wait of course at her office can sometimes be a bit of a wait but she makes up for the time in the back. She takes time to answer any and all questions I may have and never rushes and gives you her full attention. read more

Katrina Baker, MD - 2017 with our first daughter - Obstetricians & Gynecologists Near Me - Lancaster, California

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The dr herself is really nice and answers any and all questions. The front staff is nice as well but always seem short handed and stressed. They do their best under those circumstances. The worst thing about this office is the appointment scheduling. Expect to spend at least two hours here! read more

Well, let's start with the office staff that are rude as hell. And if you have a qusstion they just reply, well that's policy and you have options. Like basically, we dont care if we have your business or not, take it elsewhere. Then when you mention it to Dr Baker, no apology, no nothing... just brush it off.... I miss Dr Berman. He was amazing... Dr Baker and her staff are just plain rude. read more

I would only recommend this "doctor" if you enjoy waiting over an hour to be seen. Will not return.

Worst service possible. I booked appointment for prenatal visit and was scheduled at 9 am I get there early doors weren't open .Then they tell me I am late. How am I late door was not open ? First red flag then they make me fill out all paper work and when I did not provide my husbands social security # they refused to see me!! I gave them my insurance card which I am also on and they should not refuse to see a patient under those reason so unethical. The receptionist who helped me was so unprofessional and did not even know what she was talking about. So sad for people like this to make a business have a bad name. Please don't waste your time dealing with the employees here!! Sorry for the Dr. They give her place a bad name. read more

place sucks, what's the point of an appointment if you're going to be waiting 2 hours and 30 minutes ???? Get your work together doc. Ridiculous. Also if this is the only office you can get too, Bring headphones, the music starts to drive you crazy, guess the 1 star is for the time I get to schedule an appointment for a mental health check because when I try waiting outside of the tiny waiting room, I still hear the music, I cant describe it. After waiting 2 hours literally shoulders touching with the person next to you, you start to feel sorry for the people who are having babies or are just getting check ups. place would be awesome if the doc did one person a day. read more

Terrible. Waited for over an hour and thinking that it was almost my turn to pass, I go up to ask the nurse at the window about how much longer and she tells me that they were still working on checking my insurance. A whole hour just to check my insurance coverage. When it came out, they indicated it would still be about 30 minutes to be taken in for vitals and then additional wait time to actually get seen by the doctor. Absolutely the worst, never returning again. read more

Staff never returns phone calls to me or my insurance. Baker is nice but her staff is so horrible I would never recommend to anyone. I lost a Fallopian tube due to a cyst and I get billed for it every week even though I have full coverage insurance. My insurance has reached out to bakers office countless times for medical records in order to pay the balance and they are never able to get this cleared up. So every week I get a reminder in the mail by this lovely doctors office that not only can I not have children but I have to stress about the cost of emergency surgery even with FULL COVERAGE INSURANCE read more

1 Star because they don't let you leave negatives. I waited a whole month for my appointment which they called and CONFIRMED WITH ME just to have them call back an hour later to reschedule me for a different day because "the dr.'s schedule was booked up". I waited 2 hours to see a nurse practitioner and all I got was a paper shirt and the opportunity to listen to various nurses and such CHIT CHAT for an hour and a half while I sat in the room naked, I walked out and told them I was leaving. THE NURSES ACTUALLY SAID "OK SO DO YOU WANT A REFUND". I have never IN MY LIFE felt so MISTREATED and UNCARED FOR by medical professionals. NEVER NEVER NEVER will I walk into that outdated, UNCLEAN office again. OH, and the Dr...I'm assuming she pushed my appointment to see a few regulars. DONT LIE TO YOUR PATIENTS. read more

Front staff not friendly or welcoming and almost a little Argumentative with an attitude. Very long wait times for apts. I never look forward to going there and talking with the front desk staff. read more

My best friend was referred to Dr. Baker by her pcp. She heard great things about her and her experience with high risk pregnancies. Although I'm sure Dr. Baker would have been wonderful, her staff was extremely rude and unprofessional that my friend couldn't even schedule her appt because of them hanging up on her not once but three times! They refused to schedule her an appt because she mentioned that she previously had medi-cal but now has BCBS PPO insurance. She spoke to Christy the office manger only to find out that she was just as rude and unprofessional like the rest of her staff. Stay away from this place if you can! This office doesn't deserve any business until they get better staff!! read more

Do not, I repeat do not go to Dr. Baker. I changed Dr.s mid-pregnancy, and thank goodness I did! Had I stayed with Baker either myself or my babies would have died. I was pregnant with twins and found out via ultrasound at the hospital. She NEVER even ordered am ultrasound, I was flabbergasted that a "specialist " didn't even have an ultrasound machine in her office to begin with, instead she did a risky pelvic examination which is how I ended up in the ER afraid I was having a miscarriage due to cramping and bleeding. All was ok, the ER informed us we were having twins, made a follow up with Baker and she NEVER acknowledged that I was even having twins! Never referred me to a high risk OBGYN. My husband had enough when I called because I had a cold, wanted to know what I could take, they told me I had to go to the ER, Baker happened to be the ER doctor and never even came to see me. Instead the nurse did, I explained it was stupid for me to be there I just wanted to find out what I could take for my cold. My husband was pissed, found us a 5 star highly rated OBGYN in Santa Clarita and the best high risk doctor as well! I delivered 2 healthy identical twins thanks to Doctor Nish and Doctor Samadi. Again had I kept Doctor Baker, my girls and/or I wouldn't have made it, especially with the massive complications I had at the end of my pregnancy. read more

This was my first and last time visiting this office. I arrived 10 minutes early to my appointment, figuring that I would need to fill out paperwork before seeing the NP. I was told to wait in my car for 10 minutes, which was fine, since I knew many offices were doing this in order to keep waiting rooms clear during COVID. However, when I entered the waiting room after 10 minutes, there were multiple other people in the waiting room and I had to sit there for over an hour past my appointment time before being called in to see the NP. I'm not sure what the point of waiting in my truck for 10 minutes was, but that's the least of my problems with this office. When I was finally called back, I provided the nurse with copies of my CT and ultrasound results from my ER visit. She put them into my file folder and made additional notes based on what I was still feeling. I then waited in the room to see the NP. I heard her take my file folder out, so I assumed she was scanning through the notes before entering my room. She came in and very early on I realized she did not even know why I was there. She said very surprised "oh, you had a ruptured cyst?" Only then did it dawn on her that she should read the notes in my file. I let her know that I was still in pain after 2.5 weeks and she had zero response. In fact, she sounded confused while reading my test results and had zero answers to any of my questions/concerns. She also refused to do any kind of exam while I was there (which was the whole point of me going for a follow up in the first place) and blamed it on insurance not allowing her to do an exam the same day. I got the feeling that she did not want to have to stay any longer, as I was her last patient and it was getting late (not my fault, since I arrived ahead of time). I was then told to make an appointment for an ultrasound and a separate appointment for a pap and exam. I was told I could not do them both in the same day. I was there for over 2 hours for literally no reason, as all they did was have me book another two appointments. Between the insanely long wait time and lack of any care from the NP, I will never be returning to this office and would never recommend them to anyone else. read more

Ive had a wonderful experience with Dr. Baker and her staff! Ive been seeing her since 2017 and never had a bad experience with either. Yes she runs behind on her appointments but it's usually to her having to go deliver a baby at the hospital or some emergency come up that she has to go. She is the only dr in the office so it's understandable when that happens. I have had such a wonderful experience with her that i dont mind waiting when those situations come up. The staff always lets you know whats going on as soon as you get in so its not like you sit there clueless. I think she should definitely bring on another dr to help alleviate those issues but overall i highly recommend Dr. Katrina baker and her staff. They all have been nice and professional! read more