The company I work for uses Katz Brothers a lot. Fred is always friendly, professional and helpful. We are very happy with the service we receive. read more

Super friendly staff and extremely helpful although they are usually extremely busy. they do their best to accomodate. The previous reviewer surely should have known fixing her car wasn't free. They have been in the same location as Katz Brothers and previously as Melsheimers for 50+ years. you dont stay in business cheating people. A+ company A+ ppl and all around a great group of guys. I 100% disagree with the previous review and feel like it should be moderated read more

The men working at Katz Brothers were very nice. However I am not been pleased with their service. I called on a Saturday to ask if they could do a job for me and was told it would take about 3-4hrs but they could do it on Monday. I let them know I did not have a vehicle so would have to wait for the job, they said no problem-it would only take a few hours and they were located near the library & shops downtown so I would have things to do for the few hours it took them to do the job. Monday I brought the vehicle in around 9am. I ended up renting a car but they did not know that. I never even received a call from Katz on Monday. If I had not rented a car I would have been stuck walking around Vicksburg all afternoon, and stranded there that night with my 3yr old. I did try calling Monday before closing but their phone was continuously busy I never got through. Tuesday morning I called expecting my car to be finished (since they had said it was a 3hr job). I was informed they had meant to call me but didn't. They had not done any work on my vehicle. I told them what I wanted done (again) and that I needed the vehicle by the end of the day so I could go on a trip Wednesday morning. I got a call 15min before they closed - which meant I did not get my car as I live 20min away. Picked the vehicle up on Wednesday to a charge over $200 more than they had originally told me repairs would cost. The reason I went with this company was because their quote was less than another repair shop, and they seemed to know what they were doing, but in the end I paid far more than I would have paid somewhere else. They replaced my fan belt without asking, which cost an additional $65 plus labor. They could have easily called & asked & I could have said I had had the belt looked at a week ago & did not want it changed, but they did not. I will not be using this company again, nor do I recommend them for car repairs. It was unprofessional of them to not call even though they had said they would after a couple of hours on Monday, and ridiculous that they spent my money replacing something I did not authorize them to replace. read more