The staff at this store is tops, period. Here's just a small example…read more I go in to buy windshield wipers. I get the correct size. I go outside, but they won't fit into my car. One of their staff is walking by, and says "Wrong connector. No worries, just come inside and exchange them". So I go in, and get a different wiper blade. The wonderful lady at the counter looks at them, looks at the blade in my hand, and says "I don't know if this is the right one!" Sure enough, the wiper I had picked out had the wrong connecter once again. She goes in back to grab the right wiper blade for me, thus saving me even more embarrassment and time. While I was there, I saw another of their staff helping install a battery, and yet another person walking out to a car to make sure the customer got the right part. This store, and more importantly, the employees at this store, rock. So hard.

While spending a weekend in Vicksburg, I had car trouble. Saturday afternoon. After several calls…read moreto On Star, it was clear that I would need to handle the issue on my own (or wait for Monday) Had several friends and a helpful couple in the parking lot refer this location. AAP employee Adam saved the day. He was courteous and professional. He went above and beyond to take care of the situation. Exemplary service!! I highly recommend this location!

The company I work for uses Katz Brothers a lot. Fred is always friendly, professional and…read morehelpful. We are very happy with the service we receive.

Super friendly staff and extremely helpful although they are usually extremely busy. they do their…read morebest to accomodate. The previous reviewer surely should have known fixing her car wasn't free. They have been in the same location as Katz Brothers and previously as Melsheimers for 50+ years. you dont stay in business cheating people. A+ company A+ ppl and all around a great group of guys. I 100% disagree with the previous review and feel like it should be moderated

I went in for a flat repair - Mr Nathan was alone at the front counter and I could tell he was very…read morebusy but he was extremely composed and professional. He answered the phone and addressed the customer politely before asking me how I am doing I say not so good, I have a flat - he said let's walk out and see what's going on. After he looked at the tire he showed me the age of the tire and the nail that was in the corner of the side and offered to see what he had in this size It was late in the afternoon and all of technician were busy so Mr Nathan went out and install them himself so I could be done in an hour. Wow. I never seen someone do this in a tire shop. Very impressive and multitalented Gave me such a good deal I bought four brand new Firestone tires and I love them way they drive, I will always be coming to this store to see Mr Nathan - thank you for your help so much you have made a customer for life Everybody go see Nathan at Firestone in Vicksburg, he is a great manager. He will be running the company someday

Don't walk, run. My wife and daughter brought her car here when a tire had blown out from a road…read morehazard. They tried to get them to change all four tires with a story that the others were under 3/32s depth. Funny thing, we moved from the north and had just had our winter tires replaced with summer and had been told by a reliable dealership less than a month before that we had plenty of tread. Stated this to the person trying to upsell us and the rep said, 'Oh, I have not looked at the car personally, let me go check.'. On the check, all was well...imagine that. Took the car to a dealership--Blackburn's Nissan--and they said we had 6, 7, and 8 / 32nds on the tires Firestone wanted us to change. My only wonder is why I am not reporting this Firestone to the Attorney General. I'll just assume they may have been confused or something. But as I said, don't walk, run AWAY from this place.

Very unprofessional the manager on duty (bald guy, mid 30's) was busy flirting with a customer…read morewhose service was complete and had me wait to pull up until another technician asked me if He'd come over and spoke with me. After I pulled up the older gentlemen told me he could vacuum my car, I offered to do it because I didn't mind.. the younger technician came and aggressively told me to "give that to him" and trying to snatch it out my hand. There were a few words between he and I then I left. This happened 4/21/20. I would NEVER RECOMMEND DOINg business WITH THIS SHOP!! Very unprofessional. I tried getting the general managers number but the older technician told me that it wouldn't do any good because his brother is the owner-- so he acts like that on the regular. Like I said, I DO NOT RECOMMEND!

Every time I come to this Lube, these guys get me in and out of there in 15 minutes. They don't try…read moreand up sell me on a bunch of bs my car doesn't need or lie to me. I had two leaks they were happy to point out to me, and instead of trying to get me to pay them to fix it and make it sound worse than it was, they did a little quick bandaid type fix that would stop the leaking long enough for me to fix it myself. They told me the part names, who in town might be able to fix it cheap, and wished me the best. $55 for a high mileage oil change and they're truthful about everything. My coolant hose connector was so worn and brittle the hose just came off (the car has over 200k miles), they helped me pick all of the broken plastic out, plugged the holes and gave me all the advice they could, didn't ask for a cent more than the cost of the oil change. I've heard so much about these oil change places utterly ripping you off with lies selling you services you don't need and not actually doing them. but these guys stand alone. Only reason I don't want to send a bunch of well deserved business their way is so that it's not too busy next time I go (jk jk) even when they're a little backed up, they're working hard at each vehicle and there are a couple of awesome guys working up there. This is the only place in the tri-county area I will get an oil change and I recommend you do too. Thank you Halvoline/Texaco!! You'll see me in 5,000 miles or so!!