I have been doing my post hip replacement physical therapy at Coastal Ortho in Brunswick. The…read moreoffice staff is quick and efficient to check me in and collect my co-pay . I have been working with Amin to build back my strength and balance. He pushes me in a great way to make sure I have the best recovery possible. I feel comfortable and confident that I am in professional and knowledgeable hands.

I have only gone here for osteopathic work on my leg and neck, so I can only speak for that piece…read moreof this large facility. My initial visit included a very thorough stack of paperwork that covered my current injury, past injuries, and personal info for records. After that I was fairly quickly whisked into the back where they said they would be X raying my neck...what? Not sure if there was a mix up on my behalf or theirs but I assured the tech that we did not need to do this. He didn't argue and pleasantly brought me to my room for intake and to wait for my doctor. Dr. Abbott came in and chatted with me about my symptoms. He was very detailed and never seemed rushed to get to his next appointment. In the next couple of visits he has done the same and has given me several techniques to help alleviate pain along with his work that he has done on my neck and surrounding muscles. Sometimes runs late (don't all doctors) but overall an amazing experience and will continue to go to have work done on my neck.

I never even realized this BEAUTIFUL new* office space was here! It's been only ... THREE years!…read moreLOL Anyway, I love it. Easy access, parking and everything about it is fantastic!

I have been here a few times, It is off the main drag of a…read moreroad so it is easy to find. Luckily it is also set far enough away from the light so it's easy enough to get onto the street you need. They have a large mostly open parking lot. You go in the front door and immediately see the receptionist's booths there is plenty of them there to check people in. The ones I talked to were very friendly and engaging. The waiting areas are broken up so each office has an area for you to wait at. The nurses and doctors are very kind and listened to what I had to say and made a point to ask and answer any questions I had. I do recommend this place if it is one of the places your looking at

Prepare to be there for a couple hrs for an appointment! I…read moresaw doctor Peter Ocampo, he was great. The office staff on the other hand thought they were TERRIBLE. I was not greated kindly, then I waited there for 30 min before I went back up to check in with them and see what's going on. She said they were really backed up and I will be up soon. Then 45 min mark hit and I was done. I went up again and spoke up becuase I was missing work and wanted to know what's going on. they could not give me an answer and was wait or reschedule. My appointment was at 2:30 and I did not even get into a room untill 3:15 ish. I left around 4:00. my provider had no clue why I was not taken sooner, there is awful customer service and communication. I recommend Dr. Ocampo, but I would not recommend all the other staff. They should be ashamed of themselves.

Orthopedic services being in my future because of arthritis, I just stopped in, mid dayish on a…read moresunny late summer day as I recall, to check the place out being in the Fielders' Choice neighborhood - actually put a provider name with a face, observe staff & the degree of office/practice busyness/activity, pick up some brochures to review on my own time. Few brochures in stock, the place was dead, & only 1 staff at the desk, thus NO excuse for such a sour puss in look or attitude. I noticed that most of the providers represented on the wall with photo were NOT physicians, but Nurse Practitioners or Physician Assistants. I left, tossed the brochures in the trash, made a call to Orthopedic Associates of Maine, Portland. Now, there's a practice with a stellar reputation and the service, staff, caring, and welcome to back it up as I can readily state, having had 2 more recent appointments: Meet/Greet &Consult (10/2025,) followed by Walk-in Orthopedic Clinic - emergency/condition change appointment (12/19/2025) due to excruciating pain, serious mobility issue. I was given a Cortisone injection to settle the knee down, physical therapy planned 1st, to confirm symptoms with an MRI that would be paid for by Insurance - that's the game - it's backwards. I went home from there, very comfortable, and received a call from the office to set up physical therapy. Anyhow, with the new year upon us I will most likely be forced to deal with CMO, not OA of Maine, because OA of Maine will be considered "out of network" by my new Insurance, thus cost me much more out of pocket. I may just need to eat the cost for superior care and service when this is not my preference.

I had to unfortunately stop going to the PT I was referred for because of all of the unexpected…read morecosts. I knew Spectrum took my insurance, but no point did anyone ever talk finances or expected costs with me before or during my treatment. The actual PT care was fine, but after 3 sessions, I felt like everything I was doing there could have been done at home (no specialized equipment was used yet). When the charges came back at around $300/visit (roughly an hour long each), I could not afford to keep going. I had no idea it was going to cost that much per visit. I would say that if you have really good insurance or a low deductible, go for it because the staff are friendly and seem to really know their stuff. But, If you have a high deductible or no insurance, I'd seek elsewhere, as they were not transparent at all about their charges.

So I had PT for a shoulder injury. I work at a doctors office. It is nice to see that their office…read moreis working with pts and COVID standards. Face mask required. Temp checked at the door. Series of questions asked and answered. There is a young man set up at the front taking care of all these protocols. Then waiting area is nicely spaced. While waiting for my therapist I would watch the same young man from the front door go over and clean and sanitize gym equipment stations. He would flip a sign on each piece to show it had been cleaned. Bryan is my physical therapist. Very friendly. He spent a good deal of time getting to the root of the injury and finding the right ways to strengthen and improve my shoulder. He gave me home exercises to do until I return and advised to not over do it.

Competence matters, but bedside manner matters too. I came in with a legitimate knee injury and…read moreexpected professionalism. Instead, the interaction felt cynical, condescending, impatient, and at times unnecessarily personal--including comments making fun of how I spell my name. Patients are often vulnerable, worried, and in pain. A little respect goes a long way.

I chose Reform Physical Therapy because it was near to my home. I had recently had hip pain and a…read morecortisone injection and wanted to learn how to exercise and strengthen the supporting muscles. This place exceeded my expectations!! Darci is the first person you meet and what a great ambassador she is...friendly and welcoming. I immediately felt comfortable and at home. My Physical Therapist was Nic and he was fabulous. He did a thorough assessment and taught me a lot of stretching and strengthening exercises to do that have really helped. I also had deep tissue massage which really diminished my hip pain to a point where I was essentially pain free. I recommend Reform PT unequivocally and also told my doctor to definitely consider them when referring their patients.

I've just finished my PT sessions to help me regain what I had lost while recovering from a…read moresprained ankle. All the folks at Restore PT are so friendly and helpful--the place is filled with banter and laughter. Braden assessed my ankle, laid out a plan for me, helped me practice appropriate exercises, and encouraged me each session. I made steady progress and am so happy to be feeling steady on my feet again! Thanks so much, Braden and the whole crew!