I absolutely would not recommend this clinic…read more I went for a contact/glasses prescription and left without either. After 45 minutes there the doctor came in for less than 10 minutes, didn't ask me a single question, and then wrote me an RX and left me alone to wait for one of his assistants to come in and help me "try" contacts. I'm allergic to several brands of contacts, and can't use others, but he didn't ask any questions before writing my rx so he didn't know about that. He didn't even ask if I wanted dailies or monthlies etc. To their credit, the staff were very nice and understanding and refunded my copay so that I can go elsewhere later this month.

From the owner: Lasik & Cataract Surgeryread more

the billing is awful. they will overcharge you and then when insurance pays they do not refund your…read morepart. I have called weekly trying get my money back and it's excuse for every time. if you use this group and they tell you the amount you owe prior to surgery do your research first and do not pay them the amount they quote you

The quality and care was great and so was the staff. I had surgery on both eyes and am so pleased…read morewith the results!

Dr. Walley's assistant Lauren always ensures you're taken care of from the moment you walk in until…read morethe moment you leave. It's a clean and comfortable office with a nice showroom with some display options. Dr. Walley is a personable and caring doctor that recommends what he feels is best for you as an individual, which is refreshing. He is a teaching doctor so ask questions and absorb. If you want a doctor that has a real method that you can learn from and gain something new from then take into consideration some change. I was really impressed with how at ease he makes things. He is not overpriced but he is not going to be your Walmart pricing so don't expect the same pricing because your paying for quality here. He cares and makes things very simple. I can see everyone walking out pleased and RELIEVED with their experience here.

37 years experience, board certified, treatment of eye disease, take most insurance plans including…read moreMedicare, latest electronic health record technology, catering to all ages young and old; these are the eye doctors for you!

Love both doctors! Been seeing Dr Koester the past few years and love her. She know exactly how to…read moretake care of my eyes. The rest of the staff is super friendly! I don't work in Collierville anymore but don't mind the drive. Wouldn't think of going anywhere else!

Clean, professional, all the girls are great. Clean,…read moreprofessional, all the girls are right.

Me and my coworker came by to pick up his glasses,2 pairs, he had just called and they said, yes,…read morethey're ready, he said, we're on our way, we were only 10 minutes away, we get there, the door was locked, this guy came to the door, and said, we're closed, Mr. McCaslin, said, they're already paid for, I just need pick them up, he lives out in millington, but the man wouldn't open door, help him or anything. I gotta have my eyes checked and so on. But I told him, I'll Never use them. That's Bad business!!! Whoever answered the phone, she have told, they close at 3pm, and/or the man at the door could have given him his already paid for glasses.

I cannot express enough how grateful I am for these great people in this office specifically. Dr…read more Karen, Dante, & Donna! They worked SO hard for me to get my insurance all squared away and i know that was not an exciting thing to do. They did this for weeks for me because my insurance was really being a pain to work with. They kept in constant contact with me and never once made me feel like a burden. I am happy to be a huge advocate for these sweet people in this Collierville office. Myself and my family come here. There is not another business I could ever recommend more for your vision needs that will treat you like family from start to finish. Thank you all so much for taking care of me & working as hard as you did for me. You are so appreciated!! Lauren Garner

Very cute little boutique eye store located in the heart of Collierville…read more My kid broke her glasses and my wife tasked me with getting her an exam and new pair. We were in a hurry and this place was the fastest exam I could find for her. I went in completely blind and honestly thought I was going to another place. The staff was nice, the Doctor seemed to know what he was doing. We got her exam all done and then on to the designer frame hustle. Ended up being $305 for a pair of glasses and the exam. Billed insurance a good bit more. It is what it is I guess. I was in a hurry. She likes the glasses. I am just too used to Costco I guess. I could have gotten two Gucci frames for that amount. Nice folks though. Support local Adam!!!! Damn it '24 - 24/100

After suffering from a severe traumatic brain injury ten years ago, I thought having daily migraine…read moreattacks was something I would just have to get used to. These kinds of headaches are intense and blur my vision with a bright "aura," and they were made much worse after having my first child. But one day I saw an informative video about special lenses for people like me on the Collierville Vision Center social media page. I had no idea lenses for headaches existed! Dr. Walley was so kind and helpful and let me try several trial lenses to find which ones worked best for me. After I decided on which lenses I liked most, I got to pick whatever frames I wanted, and here I am now wearing the most incredible pair of glasses I've ever had. These lenses have been life-changing for me. Unlike regular sunglasses, I can wear these inside and at night without things being too dark. In fact, I forget I'm wearing them! Best of all, I am living a migraine-free life. If you suffer from bad headaches and migraines, I urge you to seek help from this doctor because it will change your life. Thanks, Dr. Walley and Collierville Vision Center!

I paid a premium price for Oakley prescription sunglasses. Instead, they gave me Oakley frame with…read moregeneric lenses trying to get away with it. Now they're giving me a refund. Very scammy very unprofessional.

This is where I found out I needed reading glasses, I mean I kinda knew something was off but the…read moreOD confirmed it. My vision was better than 20/20 in one eye but a little less in the other so the adventure began. They take walk-ins and I've done that when I had a screw loose (no jokes) or something for a tech to handle but otherwise I always make an appointment. BTW our glasses always get readjusted with no problem, no hassle. The exception is when we've gone to pick up glasses. Yes, #1 daughter, #1 son and my sweetheart have all been examined here. The girls have pretty funky vision but Matt & I are readers only. We have made many trips here and there's always been a satisfactory outcome, so this is good! Their services range from comprehensive eye care to fitting you with prescription eyeglasses, sunglasses, and contact lenses with personalized and attentive service. They've got a huge selection of styles and a lot of top brands, and they've always done a great job with #1 daughters contacts. My sweetheart got some GORGEOUS sunglasses on our last visit, I'll post a pic Bottom line: I have been generally satisfied with the service in the past, I have been going here for years and have never had any problems. Very good and friendly service with professional staff. Recommended!

I've been wearing reading glasses for the last 4-5 years and this was my first time getting glasses…read morefrom this company. I got my eye exam at a different location, same company. The service was okay, but my biggest complaint for both locations that I visited was that they don't have a large selection of glasses to choose from. I was also surprised when I picked them up and they just handed me the glasses and asked if they fit. I am used to sitting down and having the tech look at them themselves and adjust as most times they need adjusting. The experience wasn't terrible, however I won't be going back.

Had my husbands eye exams and new glasses done here at the Collierville location. Glasses was ready…read morein a week. And boy do they look good on him. They stayed within my plans limits, exam and that pair was very affordable! Thanks ABC...

Very thorough and caring service, genuine care and concern for your vision and overall health!read more

Our family has gone here for the last 10 years. Wonderful people & a caring staff that is…read moreknowledgeable. They will take time to be sure you understand what's going on and give you time to ask any questions. (I saw the 11 year old post below about wait time. In all these years, that has only happened once. It was when she accepted an emergency appointment & the other eye dr was out. That is part of what makes this office exceptional, they work you in if you have an issue.)

I had a great visit at VisionWorks in Collierville. Jamal was a great help with helping me find the…read moreperfect lenses for me ! Not only that my glasses were ready waaaaay ahead of the time scheduled. Definitely will be returning again to see Jamal & grab another pair of amazing glasses

We have been going here for a few years and always have a perfect experience. The staff is always…read morefriendly, the GM is wonderful - helpful, personable, and professional. Great customer service, professional doctor, and fantastic staff. Highly recommend, especially if you have multiple glasses/contacts wearers in your family!