Bought a pair of 14kt gold name plate earrings for my fiance…read more Took them in to be tested and only tested for 9.7kt not even 10kt Asked how much that would be in scrap They said 100$ a earring Spent over 1200 dollars on cheap umpire gold which they charged me a 500% markup Modern day thievery

If you are looking for 10k yellow gold or silver jewelry, this is the place. The prices are decent…read moreand repairs cost less than most other jewelry repair places. This place does not carry your typical style jewelry. The style is close to "ghetto hip hop" jewelry, and targets a very specific style. Nothing in the store is fake, so expect to spend a few hundred dollars for the gold items.

this guy is awesome. at my work, a friend recommended him, and then slowly me and all my coworkers…read morestarted going to him. i got a custom engagement ring at less than a regular one would cost at jared. i recommend him to literally anyone who asks about where my ring is from. i know there arent a ton of reviews on here, but trust me, you wont regret getting your jewelry done here.

The experience at Winter Jewelry is truly top notch. My fiancée custom designed the ring of her…read moredreams. Elliott was incredibly patient and helpful throughout the process. The 1 on 1 experience was not pushy and felt very premium. The price and craftsmanship of the work is amazing. I would recommend anyone looking for a ring to come here without a doubt!

Nice place to get piercings done! Workers are nice but still you need to make sure to have…read moreexperienced ladies to handle it since it is delicate matter. I did go to Pagoda for my daughters ear piercing recently and more or less satisfied with the result. The only thing that would be great to improve is that there is not a wide range of earrings to select from, place needs to stock up on different types since we all know tastes differ :)

I have had two interactions with employees at piercing pagoda and both times they have been…read morenegative. One time I called and asked a simple question about a specific type of earring I was looking for and it really seemed as though the employee thought I was bothering them by asking a simple question. The other time I went up to the pagoda in person to browse and the employee was not paying attention and was chatting with a friend who worked at another store. It seems like there is a wide selection of good earrings, however the questions I have had have never been answered.

I went to pick up my ring that had just come in from being repaired, and arrived shortly after 7pm…read moreon a Thursday, under the impression that the store closed at 8 (which is what Google said, incorrectly) and they were kind enough to reopen the doors to allow me to pick up my ring so that I didn't have to make an extra trip. I checked the store's website after we left and their hours are correct on their website; it was Google itself that had the wrong hours. I have heard how much of a pain it is to get anything corrected with Google, so I especially appreciate their understanding in my mistake and not making me take an extra return trip to pick up my ring!

At first when I got my engagement from them it was wonderful! However since than dealing with this…read morecompany has been a nightmare. First, if you do buy from this company get the insurance on your item! I know it is more expensive this way, but with the amount of times I have had to get my ring fixes it is a life saver! I have been engaged one year and I have only has physical position of my ring for maybe 4 to 6 months out of that year to get repairs. The last time I had to go get my ring fixes, one of my center stones had fallen out. I was assured it would only be a month tops. This turned out to be a wild goose chase with me having to call the main office 5 seperate times after almost 3 months of not having my ring. Once I got my ring back it was NOT the ring my fiance proposed to me with, mine had a special engraving this one did not. I told the manager right away and was told I could "keep that one" until they find my actual ring. It has been another 2 months of no answers and losing yet another stone in the ring. Whatever you do stay cautious if you buy from these heartless corporate robots

I took in a small piece of inexpensive, but sentimental jewelry in and was delighted to find James…read moregiving it his 5 star treatment even though it may have originally sold for $5. James did some great work in putting the piece back together again, and had it looking better than Humpty Dumpty after he threw in a cleaning with no charge. If you're looking for a quick jewelry fix for a fair price and attention to details, James and Hertel Jewelers is the place.

I needed some very old rings resized and repaired and was calling around to places nearby. I don't…read moreknow why they weren't my go to (mostly because they're basically at the end of my street), but I ended up at Hertel Jewelers. Their signage doesn't accurately reflect everything they do there. Jim did amazing repair work and restored elements of my ring (add back in worn off milgrain) that other shops said they couldn't. He had them done by the next day and was super reasonably priced. Seriously, highly recommended.

In July 2017 I purchased a watch in your store. I had my current watch and…read moretold the ladies that the gold was chipping off (a 2 tone watch) They volunteered to send it to your facility in California for possible repair. The watch was shipped to me on Aug 18th..so I have not received it yet so am assuming something was done to it. My review is to tell you what great employees these 2 ladies are...they were helpful, cheerful and are wonderful representatives of your store. Unfortunately I do not remember their names or the exact date in July. Hope you know who they are and will pass on my comments and my thanks. If only all retail stores were such a pleasure to visit. Joanne Helenbrook Fernandina Beach Florida

I love Brighton Stores. I was so disappointed when they left Niagara Falls, New York . I had…read morepurchased purses and jewelry for myself and for gifts. When we were on vacation, I happened upon a Brighton store in another state and purchased several items to bring back with me. When I went on-line and saw that they had a store at the Walden Galleria, I was over-joyed. Can't wait to get there to do my Christmas shopping. Woo-hoo !!!

If your innards are unwilling to expose themselves, nor to admit that sex even exists, then you…read morehave Prude Entrails. Which is probably better for you than coming to this spot, where they will eviscerate you in terms of value for money, and disembowel you in customer service terms. It's a local place so I'll give it a 2 instead of 1, but the prices they offered were way too low, and the prices they sell stuff for are way too high. My first experience of this pawn shop was after my car was stolen and I was looking for music equipment that may have been stolen from my car. The guy inside was very reluctant to give me any advice or assistance, in fact I might even rename the place Moodential. I'm hoping he has more moods than just the bad one, but I wouldn't go back to find out.

They are thieves and liars but I thank them for helping me achieve an divorce and wish I could sue…read morethem for lack of concern and being assessor I robbery against so many in the community

Amazing service! Rob was the best! Would recommend easy and effortless seriously!! This is the best…read moreexperience i could ask for!

stole diamonds from me and tried to tell me two necklaces were fake. stopped in with another gold…read moreplace they bought both necklaces and i knew the one was real k picked it up brand new in 2015 from zales. he simply rattled my cage to steal diamonds and only gave me gold price for charm. sheister! shady sheister