I have been to S&E several times and bought three pieces of jewelry. Each time I found sales…read morepeople to be helpful without being pushy, and prices to be reasonable. I love the pieces that I bought; I only wish there had been more information about them at the time of purchase (color, clarity...). Overall, a very positive experience, and I will go back there the next time I am in the market for a piece of jewelry. I highly recommend them!

Shelly and Jim are very friendly and knowledgeable about jewelry!! I love going there.read more

Barbara was wonderful-- from start to finish. She was able to take a family heirloom that had some…read moredamage and salvage enough to incorporate into an engagement ring that my fiancé loves.

Barb and her staff are experts in their field. They are caring, professional, and knowledgeable…read more Their prices beat any other jeweler and they only have the highest quality products. She is honest and just a pleasure to do business with. She is there for you in the years after the sale as well. I go back every few months for a free cleaning and to chat. She caught a loose diamond and promptly had it repaired. Her associates are just as pleasant to talk to and are nothing but helpful. Plus her dog is there too!

I was up doing business in Buffalo and found this jeweler. They were great to work with and gave a…read moregreat price on engagement ring and diamond earrings. No matter where I am at I would always consider Amherst Jewelers. Keep up the great work!

I took a ring there to be redesigned. (retail approx. $250) after several months and not hearing…read morefrom them, I went to check on the status. it was in his showcase and he was selling it! I asked how could sell something he did not own, he said he "thought" I sold it to him. of course he had no proof of this. also he never gave me a receipt for it initially. I was lucky to get it back. please do not patronize this business.

Beautiful jewelry, friendly staff. Wide range of prices and styles. Awesome place for treasure…read morehunting and finding new (old) favorite jewelry with unique character.

So there I was, standing in this place that was recommended to be to find out if a strand of pearls…read more( that had a broken strand ) that my grandmother gave to my mom for her wedding day were real or faux pearls only to get insulted by the woman behind the counter. Now, knowing I come from a pretty poor family, I wasn't expecting them to be worth thousands but rich in sentimental value. But when the woman behind the counter says "they're not worth the $20 bucks it'll cost you to have them restrung and we don't do that here", she just as well may have spit in my face. How dare she insult me. How about having said something with a little more compassion and dignity seeing that even though they may not have a monetary value but in sentimental value . And as far as $20 bucks- is that even much anymore? Forget this place - go somewhere you and your belongings will be valued.

If you want a jeweler who listens to you about what you want designed and gets you overwhelmingly…read morebeautiful stones, Bomi is where you go.

My wife and I could not have had a better experience. Everyone we interacted with at Bomi was…read moreexceptionally kind, knowledgeable, and professional. We had a custom ring made and it came out better than we could have imagined. Thank you!

I took in a small piece of inexpensive, but sentimental jewelry in and was delighted to find James…read moregiving it his 5 star treatment even though it may have originally sold for $5. James did some great work in putting the piece back together again, and had it looking better than Humpty Dumpty after he threw in a cleaning with no charge. If you're looking for a quick jewelry fix for a fair price and attention to details, James and Hertel Jewelers is the place.

I needed some very old rings resized and repaired and was calling around to places nearby. I don't…read moreknow why they weren't my go to (mostly because they're basically at the end of my street), but I ended up at Hertel Jewelers. Their signage doesn't accurately reflect everything they do there. Jim did amazing repair work and restored elements of my ring (add back in worn off milgrain) that other shops said they couldn't. He had them done by the next day and was super reasonably priced. Seriously, highly recommended.

Bought a pair of 14kt gold name plate earrings for my fiance…read more Took them in to be tested and only tested for 9.7kt not even 10kt Asked how much that would be in scrap They said 100$ a earring Spent over 1200 dollars on cheap umpire gold which they charged me a 500% markup Modern day thievery

If you are looking for 10k yellow gold or silver jewelry, this is the place. The prices are decent…read moreand repairs cost less than most other jewelry repair places. This place does not carry your typical style jewelry. The style is close to "ghetto hip hop" jewelry, and targets a very specific style. Nothing in the store is fake, so expect to spend a few hundred dollars for the gold items.

Joe is a pleasure to work with! He made the process so incredibly easy and took any stress out of…read moreit. He delivered an absolutely beautiful ring, even under a time crunch. I can't say enough good things about Joe and how great he was! I wouldn't go to anyone else!

I was referred to Joe through a friend (he's actually my friend's uncle), and from the very…read morebeginning, he treated me like I was one of his own. That level of personal care and attention carried through the entire process of creating my fiancé's engagement ring and her wedding band. Joseph really took the time to list to what my fiancé was looking for, walked me through my options with complete transparency, and made sure I understood every step without feeling pressured. As a result, I ended up with a stunning engagement ring with perfect craftmanship and a wedding band that complements it beautifully. What stood out to me the most was the trust and integrity Joe brought to the experience. He was upfront, attentive, and kept me updated throughout the entire process. He even showed my fiancé how to properly clean the ring so it will continue to look brand new for years to come. If you are in the Buffalo area, go with Joe! I can't recommend him enough.