Debra was kind and knowledgeable in helping to repair a necklace. Very reasonable price and great…read morelocation.

This old chunk of coal deals with Scirto Jewelers regularly. They are the best bidness around. If…read moreit was possible, I'd give them six stars. I like to watch TV.

They did a free estimate to constructor ring for me from scratch as well as pick stones for me for…read morethe ring. Excellent service.

I wasn't here at all in 2020. But now I've been in twice. They continue to have fantastic options…read moreand know a lot about current jewelry trends and past jewelry. They do make jewelry as well, so bring that older piece in and have it remade into something you want to wear today. Still family owned and operated. Update 90 2021

I was so impressed by the kindness and fantastic service! Even though I didn't end up getting any…read morework done, I'll definitely be recommending them to others based on what I experienced.

I bought a beautifully designed 14K gold ring from Aurum. Paul designed and made the ring himself…read more I bought "on faith" since I live in California and had to trust my instincts, research on this jeweler, and on-line reviews. Before placing the order, I requested that the ring be sized down a 1/2 size - and Paul didn't hesitate to offer this service. The ring fits perfectly, is very high quality and appraised slightly above what I paid for it - so, Aurum's pricing is very fair and reasonable. I wouldn't hesitate to purchase another piece from Paul and his team.

Great service, quick turnaround and extremely friendly. Will be bringing other pieces for repair…read moreand adjustment. Highly recommend.

Highly recommend Aram…read more Initially I contacted the store on Queen st. They quoted me $55 to repair my disconnected necklace. When I sent photo via email to Aram, he was quick to respoded back. He quoted $25 for 1 hour service. I just picked up my repaired Jewerly from the store. Aram was very peasant to work with in person, he even lowered the price to $20 when he actually saw my necklace, fixed, even polished nicely. Now I am looking for more jewelries to repair.

Expert jeweler...gave me an option to repair when every other jeweler I visited in Roc said they…read morecouldn't do anything. 10/10 Highly recommend. Will be sending people to this business in their time of need.

Second time at Kim Dao. First time at this location…read more Definitely an upgrade in physical store. Larger space, better lighting and more display cases. Also felt very safe as they buzz you in the front door and have plexiglass on top of all their display cases (Covid precautions). Once again, I didn't buy any jewelry from them. But I had them polish my platinum wedding band for an upcoming reception / photoshoot. The lady was friendly and told me the price upfront $10.80. She charged me $10 and it took them 5 minutes to make the ring shiny and appear new again. I know polishing platinum is prolly not a good thing repeatedly, but I plan on doing it just this one time. Anyways, I wouldn't hesitate to go to Kim Dao for all your jewelry needs.

Barbara was wonderful-- from start to finish. She was able to take a family heirloom that had some…read moredamage and salvage enough to incorporate into an engagement ring that my fiancé loves.

Barb and her staff are experts in their field. They are caring, professional, and knowledgeable…read more Their prices beat any other jeweler and they only have the highest quality products. She is honest and just a pleasure to do business with. She is there for you in the years after the sale as well. I go back every few months for a free cleaning and to chat. She caught a loose diamond and promptly had it repaired. Her associates are just as pleasant to talk to and are nothing but helpful. Plus her dog is there too!

My fiancé worked with Diane to design my one-of-a-kind engagement ring. Without having met me, she…read morewas able to craft the perfect ring for me. Yesterday, my fiancé and I sat down with her to select our wedding bands (which she also designed) and it was such an amazing experience. She created a ring for my future husband with one of the ranges in the ADK etched onto which holds significance for him. She also ensured that we were budget conscious and offered us less expensive alternatives for type of ring, weight and type of metal employed. She also asked numerous questions about our jobs as we both work in fields where the ring is likely to see some wear and tear. My fiancé and I strongly recommend, Diane to all those looking for a priceless experience without the price that often comes with "priceless".

Diane was very helpful, creative, timely, professional, and inspiring. My wedding band looks…read morefantastic and she even helped customize it by weaving our initials into the design. Also, she was very patient with me while trying to get the perfect size (quarter size with puesdo comfort fit).

THIS IS THE SMALL KIOSK AT THE MAIN ST. END OF THE TRANSITOWN PLAZA…read more DO NOT TRUST THIS MAN! He had my grandfather clockworks for 7 months and could not fix it. Even worse were the lies that he would come to return it, make a time and date and then totally blow me off. 11 times I was promised my clock back. Half of the time he ignored my calls and text messages. I had to become very insistent to even get him to put it in a box and give it back to me. And after all of that time, the clock was still broke despite the numerous lies that it was fixed and ready! Then I had to have the clock repaired by someone else who actually was qualified. He told me that I was the third customer recently to have him repair damages done to a grandfather clock by this man. It cost me another $271 to have that clock repaired after paying $200 to Brooke Stanley. Just be warned - he doesn't know what he is doing. He actually reassembled the face back onto my grandfather clock with common tacks instead of the proper tapered pins. He apparently lost mine in the 7 months that I chased him to get my clock back.

Absolutely terrible customer service. They had my dad's cuckoo clock for 6 months and returned it…read moredusty and dirty. He took it back and they've had it back again for 8 months. Everytime we have stopped in to check on the clock, they say it will take more time. Now they claim it's at their house for repairs it does not need. Absolutely ridiculous!