Sweetest owner ever. Beyond reasonable prices, great customer service, and convenient payment…read moremethods. Very fast and good work- I came in to have a stone replaced on my wedding ring and Daniel was very helpful. Had us in and out in like 5-10 min.

What a talented, reasonably priced, honest jeweler! He repaired a piece of jewelry that was a very…read moredifficult fix, and he did a fantastic job. I highly recommend him and I'll be back!

Don't be fooled by the shop's humble jewelry selection. The shop can order just about anything you…read morewant or need, and the customer service is impeccable! The staff is highly knowledgeable about what you need, how to fix broken jewelry/watches, and quick to give you a honest quote on reasonable prices. I originally came to this shop to clean my jewelry, of which they did a wonderful job and I've used them exclusively ever since. Since then I've purchased jewelry and had them fix broken jewelry. Great business in Sherman, TX.

I would never go there again. Tell lies break promises and owner female very loud unprofessional…read moreand rude. Invoked 30 thousand insurance claim and I sure didn't get the money. I believe most went into owner retirement fund. Long story but then management can turn into Jekel and Hyde over money. Good luck if you go there. When they repaired my chipped ring I ask that cut off as much as needed I wanted it back round shape like I had and Portuguese cut like I had. Got back modified cut and roval. Very disappointed. Also they made me a replacement ring we and manager shook hands and agreed to mount 14 roval rubilite and do a 55 g Rolex ring discussed many times on the weight. But when ring was done I got it back with a soft center stone and only 33 g of gold ipo 55g they also cut the stone in half to save on gold and I was never notified ever about the difference in gold and ruined a 14 caret rubilitestone. Also my stone in my orinigal ring was a 5 AAAAA stone they replaced with a 3AAA stone. My orinigal stone was cut by a world champion stone cutter and actually valued at 30 thousand and when they checked in my ring to resize it they examined it and signed off on the 30 thou value. Best I was ever offered was 10 thousand. Now I have a cheap replacement ring short 22 gr of 18k gold and a14 caret tubule cut in half so it's now 9 caret and to me worthless compared to ring I brought in to have resized. Beware is all U got to say and get everything in writing or you may get in same situation I got in. I'm 74 and was treated very rudly afer I was offered the 30 thous by manager I agreed but that's when I met the managers mom After meeting with her which was shameful the way she treated me I will never go back there. I'm sure insurance paid and like I said before I only got a slice of the pie." L

they have a beautiful selection of jewelry. i have used johnston jewelry for years for jewerly…read morerepair. i trust them and they are so kind each time i'm in there. i would rate them a 5 star.

I called in and canceled my membership last month and spoke to customer service, they confirmed…read morethat my membership ship was canceled. Well, just received another charge. it seems near impossible possible to cancel the membership. had to block them from any further charge.

So impressed with this little shop ! The owner Tony was a true professional he was very…read moreknowledgeable, honest and nice. He gave me a honest fair price for my trade and answered all my questions and concerns, he also buys and sells bitcoin so I had questions about that as well that did get answered. The lounge area at the front is cozy and inviting, there is the sweet chocolate lab that will sometimes greet you at the door with a wagging tail. I felt very safe, secure, and welcomed in this shop and that's a huge plus. I also bought a few bags of coffee that was on display and it was literally the best coffee I have had in a while my husband took a bag to work and it was a huge hit ! I highly recommend this shop and the coffee ! Thanks for the hospitality Tony you rock !

Absolutely great customer service and superb workmanship. Brought in my wedding ring that had to…read morebe cut off my finger and they did an amazing job repairing it! Highly recommend!

From the owner: Originally founded in 1941, Gray's Jewelers is a family-owned operation located in the quaint and…read morehistoric downtown of Denison, Texas. To say we're established is an understatement -- for over 70 years we've offered our local clientele exquisite silver and gold jewelry, watches, and other gifts for every occasion. Not to mention we also specialize in repairs for your most treasured items. Whatever you're looking for, our shop houses a range of different styles and price points. When you visit us, you can always rest assured that our reliable staff will help you find the perfect piece.