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    Cascais, 11

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    Kaza Portugal

    5.0 (1 review)

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    11 years ago

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    Hotel Cascais Miragem

    Hotel Cascais Miragem

    4.9(14 reviews)
    1.0 km
    €€€

    I stayed here for a week for a business trip and was astounded by the grounds, the rooms, the food…read moreand the service. Located just a brief 10 min walk from the adorable Marina, it is centrally located with a gorgeous view of the water. There is always someone to open the door for you on your arrival and you're greeted with a gorgeous spacious entrance into the hotel. Service is great -- especially the cleaners for the room. They would visit my room twice a day to endure I had water, that my slippers with ready for me beside my bed, a little chocolate each night before bed... their attention to detail made me think they should train other teams in the world. The grounds are beautiful complete with a pool with a gorgeous water view, a highly rated fancy restaurant that won't break the bank, a good breakfast buffet, a state of the art gym, a spa, and very spacious rooms and bathrooms. This hotel was great for a work conference and they handled hundreds of people with ease. This is a great example of how a top tier hotel should be ran. Outstanding!

    Just as advertised, this hotel was truly a five star experience and worth its high price tag. The…read morelobby itself was impressive and the customer service was fabulous. Not long after we checked in, we received little desserts waiting for us in our room. The bedding, the bathroom, the balcony views were absolutely spectacular. We truly loved the complimentary indoor spa, it was very relaxing. The restaurants also serve some amazing food and cocktails. For an extra charge, the hotel was able to provide us transportation from the airport; they even arranged private transportation to drop us off at our airbnb when we had to check out the next day. The transportation service was great and very informative, we wound up using them to take us to the Sintra one day during our trip. We unfortunately only stayed one night and I wish we stayed longer, my husband constantly talk about coming back here. Cascais is an absolute gem of a town and I highly suggest spending a night here if you are ever in the area.

    Photos
    Hotel Cascais Miragem
    Hotel Cascais Miragem
    Hotel Cascais Miragem

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    Vile Gale Hotel - 1 block away from the hotel

    Vile Gale Hotel

    3.0(5 reviews)
    0.1 km
    €€

    I was pleasantly surprised at how nice this hotel was... being from the U.S. we tend to expect all…read morehotels around the world to be just like American hotels. Just my opinion but it's truly great thing when we get out of our comfort zones and embrace local cultures. This hotel is centrally located to the water and just far enough from town to be a quiet break from town. No irons in room and no irons available so don't expect to get one. Need something ironed? Front desk drop off only.

    Let's start with the good: -Very clean…read more-Incredibly friendly staff (special shout-out to the evening front desk manager who helped us navigate the trains and even gave us his fare card) -good location (very easy walk to downtown and near lots of museums) -incredible view Okay, so now onto the not so good: -It appears much more spacious online. There is only one restaurant and one bar (pool bar was closed for the season by the time we traveled). Also, the restaurant is only an over-priced buffet for all meals. No thanks! They claim to have a jacuzzi, but we never did find it. The room was not nearly as large was depicted. -Now onto the room...the bed was rock hard! It was like sleeping on a board. Plus the sheet was too short for the bed so your feet got caught on it each night. Our room was supposed to have a queen bed...it was two independent twin beds shoved together and made separately. This was fine, as I was traveling with my mom, but still odd. We had a kitchenette...the fridge door kept falling off (even after asking for repairs) and the oddest set of dishes to fill it. No knife for cutting. No wine glasses (but we did have ice cream sundae glasses?). No way to make coffee or tea. No free safe...daily fee that amounted to nearly 20 euro for the week. Very poor lighting with questionable safety on some of the lamps. The tub sat at such a height difference above the floor that getting out (without handrails) was always precarious. -Other stuff: Breakfast was included for most but not us (we were using TimeShare points). This was really disappointing and made for uncomfortably hungry mornings. Plus, without a way to make coffee in the room, this really sucked. In all, if I were to return to Cascais, I would not plan to stay here. There are plenty of other options in this adorable little town.

    Photos
    Vile Gale Hotel - Just outside my hotel room

    Just outside my hotel room

    Vile Gale Hotel - Pics from our balcony

    Pics from our balcony

    Vile Gale Hotel - A kitchen. Two twin beds and a tired mother in law:)

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    A kitchen. Two twin beds and a tired mother in law:)

    VillaCascais Guesthouse - Breakfast room

    VillaCascais Guesthouse

    3.0(2 reviews)
    0.2 km

    I booked a reservation for 3 nights at Villa Cascais, and received a confirmation from the…read morereception desk, which included their cancellation policy "If you need to cancel or modify your reservation, please do so at least 7 days before your scheduled arrival". With 34 days notice, I emailed the hotel to let them know I needed to cancel. I did not hear back from them, so proceeded to call the hotel with 33 days notice. The receptionist at the hotel verified that she had cancelled the reservation over the phone. I made alternative non-refundable plans to visit a different city, then received an email stating that my reservation was non-refundable, and that the original email from the hotel stating the 7 day cancellation policy, plus the telephone cancellation, were both "regrettably made by (their) human error". They claim that they sent a second email that "may be in my spam folder". I would not have made an alternate plan, had their policies been aligned. It is absolutely unacceptable that this hotel is not owning up to their two human errors.

    Restaurant is on second floor of The Guesthouse. Amazing meal at VillaCascais, Chef's tasting menu…read morewith local wine pairings. Best meal in Portugal. Service outstanding surrounded by beauty of the sea. If you are looking to start or end your Portugal trip with extraordinary gastronomic experience - try to Chef's tasting menu. Reservation is a must (seating is limited).

    Photos
    VillaCascais Guesthouse - Seabass

    Seabass

    VillaCascais Guesthouse - VillaCascais

    VillaCascais

    VillaCascais Guesthouse - Sardines

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    Sardines

    Kaza Portugal - hotelstravel - Updated July 2026

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