It's been a pleasure working with Chrissy/Chartwell. Chrissy is responsive, professional, and always prepared. I'm pleased of how effortlessly Chrissy made the process. Thank you so much! read more

Chrissy Frazier is one of the most motivated, upbeat, and personable realtors you'll ever meet! She brings so much positive energy to the process and truly makes you feel like a priority from start to finish. Chrissy is friendly, approachable, and is an amazing communicator! She is always quick to respond and genuinely wants to help her clients find a home they'll truly love. Her enthusiasm and drive really shine through in everything she does, w/ an impeccable work ethic. She goes above & beyond to help each of her clients, no matter what! If you're looking for a realtor with a warm personality and an amazing "can-do" attitude, Chrissy is the one! She's passionate about her work and about helping her clients move confidently toward their goals! You won't find a realtor more motivated, upbeat, or professional! I highly recommend working with Chrissy Frazier. read more

Chrissy was very hands on during the whole process of selling our place, looking for and buying another home. She offered opinions without being pushy and was always able to offer various options . We called her about putting our home on the market and within 8 weeks we were closing on both properties! read more

There are three rules that seem to form Chrissy Frazier's approach to landlording: 1. Spend as little money and effort as possible; 2. Admit no faults under any circumstance; and 3. Tenants are only vessels from which to siphon money. In the house, the blinds were not measured for the windows at all. Some were laughably longer than necessary while others weren't long enough to even cover the whole window. Chrissy's response was, "You are welcome to install rods/curtains if you would like over the windows." In other words, "I am not going to admit fault, but you can certainly spend your own money to fix the mistake I won't acknowledge." The baseboard trim was full of nail holes, and not a single one was filled. It was a lazy, amateurish job with no care for detail, and Chrissy didn't even acknowledge it when I pointed it out to her. The water & ice dispenser in the refrigerator did not work at move-in. Despite the rental agreement specifically saying that the "refrigerator...[is] included in the rental of these premises," Chrissy claimed that the "water dispenser and ice maker are cosmetic extras for rental home use," and she suggested that we pay $75 out of our own pocket to fix an appliance that she provided and was not 100% functional. She made sure to point out the string of lights over the concrete pad in the backyard, as though it were a lovely selling point, and sure, it was nice, but the string is routed in front of the kitchen windows which open outward. Every time you opened the window, it bumped the lights and pushed the whole string near the plug. At move-in, I mentioned one of the lights was out, and she assured us there were a couple of extra bulbs available. Great! And then she ruined it by saying that the lights were "a cosmetic extra." Yeah, I know light bulbs are on me, but this is the state at move-in. She's already the dog snapping at your hand as if you're trying to take away its food, or in Chrissy's case, her money. The "deck" on the house was an absurd joke. It looked like a bunch of attention-deficit 12-year-olds from a middle school wood shop class came by and slapped it together out of scrap wood in an afternoon in exchange for pizza and ice cream. Chrissy always referred to it as the "deck," but there was only room for two adults to stand next to each other or one adult in a chair. It was little more than a wooden stair with mistaken saw cuts, undriven screws, splinters, gouges, knots, warps, and uneven board lengths. It looked like garbage, and we were assured that, as a new wood deck, it just needed to "season" for a year. Gordon Ramsay couldn't season that thing enough to make it not look like they built it blindfolded. The city of Lenexa came out to inspect the "deck" for permitting purposes and had notes for work to bring it up to requirements. Chrissy said someone was coming by to do the required work. I worked from home, was there all the time, and no one ever came by to do any work. To my knowledge, there was never a permit granted for it for the 14 months I lived there. The lease agreement stated right up front that if no one gave any written notice to end the lease, it would automatically continue under the same terms on a month-to-month basis. When the lease was coming to an end, Chrissy refused to honor the month-to-month option. We were given a choice of renewing for a new 12-month lease, a 9-month lease which was given as a concession for taking away the monthly option, or getting out. Her excuse for not accepting the month-to-month option was that she couldn't offer it with only 30 day's notice despite the lease agreement specifically saying month-to-month is AUTOMATIC in the event NO NOTICE is given. The final walkthrough was the first time Chrissy and I were in the same place specifically to interact with each other. Despite renting from her for over a year, I had never formally met my landlord. At the one and final chance we had to formally meet, Chrissy didn't even bother to introduce herself. She showed up, asked a question about settling in at our new place, and ran through the most silent and cursory walkthrough I have ever experienced. She didn't even so much as look out the window to the backyard. As long as this review is, this is the short version. Chrissy is a vulture inserting herself as a middleman to monetize and exploit our basic human need for a place to call home. Her lack of care for the property or her tenants and her disregard of contractual agreements and ethics are appalling and infuriating. Chrissy Frazier is an aspiring slumlord, and nobody should rent from her. read more

We have used Chrissy for our last two home sales and subsequent purchases. She was incredibly accessible, friendly, knowledgable and experienced. She took the time to offer valuable suggestions for us to prepare for our own listings and she was able to sell each of our homes the very first day, both times for well over asking price. She uses professional cleaners and photographers to enhance the listing and open houses resulting in exceptional showings. Her knowledge of the different things to ask for in the competing offers helps to really get the best offer for her clients. When it came time to buy we were all over the place with what we were looking for. She was able to sit with us together and help us really narrow down and iron out what we actually wanted. She was so accessible for showings, always generous with her time and happy to help. It's easy to get caught up in the cosmetic things you're looking at while house hunting so this is where you really need Chrissy in your corner. She is BRILLIANT and is so thorough and knowledgeable about pointing out the things that you really need to be evaluating when considering a home purchase. Chrissy has built a very valuable network that led us to our incredible lender and also to a better option for home owners insurance and a great connection for the amazing home remodeling team she personally uses and recommends. The option of being put in touch with these companies that are tried and true, by someone who has personal experience in them was really helpful. Chrissy continued to bless us even after the sale was complete! She provided us with several incredibly helpful, practical gifts to celebrate our purchase both times! She really is the complete package and I highly recommend her! read more