I needed help navigating the Medicare insurance world when my elderly mother from out of state…read moremoved in with me. I called and emailed several agents looking for help and waited weeks with no responses. Googled one more agent out of desperation and Carl Snyder from Altress called me back and helped me out on the same day. He was professional, courteous and timely. Thank you Carl for being there! You helped me and I appreciate it! G Ellenbecker

We have used Conrad insurance for at least 20 years and have never had ANY problems the service…read more Since my husband died I have had to request several different things from Doug and he has taken the time to explain things so that I understand and a acted promptly to make the changes. I will ALWAYS use Conrad insurance.

Doug has been my 'insurance dude' for over two decades. He never fails to return my calls...usually…read morethe same day, even. A heck of a nice fellow & well-versed in his field.

Coco Cares is an experienced, independent, home healthcare provider serving a wide area around…read moreManhattan, Topeka, and other Kansas cities. If I could give 10 stars, I would! Owner Coco (Heather) Williams and her employees offer every service needed for excellent in-home care at any level. I came to Topeka from California for only 2 weeks to care for my brother, whose ongoing cancer treatment has left him extremely frail, weak, and unable to care for himself. I initially called Coco just for transportation to his upcoming chemo infusions, but I quickly understood we needed her for so much more, both before and after I left for home. She efficiently gets him to his medical appointments in a private car, stays with him as necessary for procedures, and helps confer with his medical team. In addition, she takes him home, makes him comfortable in the lift chair where he spends all his time, gives him his meds 4 times a day, does the laundry, cleans the kitchen, does other light house-keeping, takes messages, encourages him to eat and drink at regular intervals, takes care of toileting, bathing, dressing, and other needs, and basically does whatever is necessary. Not only does she supply the essentials, but she brings a wonderful, caring attitude to her work. She loves people, and it shows. Coco DOES care! My brother brightens up whenever she walks in the door, and they carry on pleasant conversations about their respective lives. She also supported me insofar I had been acting as caregiver and organizer of his bills and so on. When I flew home, I was confident he was in the best, most competent hands. I have to add that my brother is a difficult old man of 70 even before the cancer, and his memory and judgment have been adversely affected by "chemo brain." As a result, he regarded most of my own attempts to help with anger, resistance, and suspicion. Coco, in contrast, has the magic touch with him! She is such a lovely person and somehow understands him in a way I do not. Gaining his cooperation greatly helps him to possible recovery. My brother didn't qualify for Medicare payment, and he isn't yet ready for hospice. Private home care service was our only alternative, and Coco honestly turned out to be the ideal provider! It's never inexpensive to have people come in for care, but Coco's charges seem less than what I was told by larger, more bureaucratic providers. She's quite reasonable, in fact. She comes on whatever schedule we need, including very-early-morning arrival for toileting, and returns later in the day for meds and meals. Finding Coco Cares is the best thing that could have happened for us, and I highly recommend her to others, whatever the level of care needed. FIVE (TEN!) STARS!!

If there are angels among us, Coco is one of them. She is everything I could've asked for. She is…read morecapable, observant, tuned in. She provides wonderful health care, and does it with respect, dignity, and a sense of humor. She has earned my trust. I highly recommend Coco Cares.

Mary went out of her way to help us! Highly recommend for post surgical care. She was on time every…read moretime and I love being able to communicate directly with my nurse.

I am an older handicapped woman who uses a cane and wheelchair to get around. My old chair is over…read more6 years old and so my doctor ordered me a new one. I was told by the NuMotion company that I had to get another PT evaluation and to go to Blue Ridge Therapy for an evaluation. My first appointment arrived during a HUGE snow storm so I called to reschedule. It is very dangerous for me to try to walk far let alone on a slippery sidewalk. They were not happy when I called to reset the appointment but reset it with me for two weeks out. They said there wasn't anything sooner. When my second appointment came due, again we were hit with another huge snow storm and the snow was coming down in sheets and the roads and schools were closing. I called again to reset, explaining that I cannot drive in this or walk in this... and the woman was very nasty with me. I explained it was dangerous for me to get out in this even in my car, let alone try to navigate the snow and ice. I also explained that my husband had just got home from the hospital from surgery and also cannot walk around. Again she was hateful but reset me again for another two weeks out. The day my appointment came the weather was fine so I went. They had me filling out extended therapy paperwork and I explained I was only there for a wheelchair evaluation at the request of the wheelchair provider who said I needed it before my insurance would authorize it. They told me everyone has to fill out that paperwork. I did it even tho I knew it had absolutely NOTHING to do with why I was even there. They also said I had a copay due immediately of $55.00 and she needs to collect that up front, and I told the woman that I have had the same insurance for over 10 years and not once have I been charged for an evaluation, and she told me they charge for a specialist copay. I still didn't believe that especially when my copay for a specialist is a set $50.00 not $55... I told them I was going to check with my insurance company because I have had misunderstandings on coverage in the past so I needed to verify that. So I called my insurance company while I was sitting in their lobby. The receptionist kept interrupting my conversation with the insurance representative who was telling me that I did NOT need a physical evaluation in the first place and that my wheelchair had already been approved over a month ago. The ladies at the front desk kept talking over my conversation speaking loudly across the room in front of other patients in their lobby. The ladies not only violated my HIPPA rights by discussing the treatment they said I needed , and spoke including my personal information, etc.., but they were rude, hateful, argumentative, and extremely unprofessional during my phone conversation. So much so that the lady at Humana heard every word they said to me they were so loud. They argued that I needed it to get my approval and that my insurance company was wrong, and I would have to come back, and kept interrupting as the insurance rep kept trying to give me the APPROVAL authorization number. I was so upset by the end that my husband who escorted me there advised that I just leave after the lady from Humana said the same thing to me. We decided to leave and I calmly thanked the ladies for their time on the way out. When I got to my car another woman from their office had followed me out and wanted to know what was going on. I only told her how rude and unprofessional her people were and that perhaps they should provide more training for their front desk personnel. It was the craziest experience I have ever had in all my years. I agree with the other people leaving reviews for this place... It IS all about the money.

Caroline is a lifesaver in every sense of the word. I've experienced nothing but friendliness and…read morehelpfulness from everyone at BRPT, but Caroline exceeded all expectations. From changing her explanations to better fit my understanding, to remembering random little bits we talked about last week, I really left there feeling like she was a friend as well as a therapist. I was discharged today, ahead of schedule, largely because of her. I recommend she be given a raise, a company car, and a vacation.

Laura Shaugnessy doesn't seem to know local ethics. She's also so self obsessed that her focus is…read moreon herself and her alleged greatness... not you. She's not that great nor caring ... thinks she is bc of a two week training in Ca.. She abandoned me and threw me over to the most unstable person on earth ... causing immense harm. I got no other alternatives nor help from this ... ignored all calls. I would stay clear of this overweight blowhard. Laura Shaugnessy is only a legend in her own mind. Go elsewhere.

Laura is so helpful and wonderful! She is knowledgeable and has great feedback. She is punctual and…read morereliable. That is very important to me! Thank you for helping me!

I have home care ladies drive me, cook for me, manage medical appointments and I have a lot of fun…read moretalking to the ladies who see me. I get to share stories as we drive around and see the sights. I spend my time with Karen and Jonae and it has made my life easier. Karen helped me find the right doctors to manage my complicated care.

Didn't realize how much I liked SpiraCare, until I changed jobs and had to change providers/doctors…read morebecause my insurance was different and didn't include SpiraCare clinics. What I loved about SpiraCare-- 1) in the 3 years I used them, I NEVER had a billing issue (which I've had before and after using SpiraCare, since moving to Kansas, and is exhausting to resolve) 2) scheduling an appointment was easy, and I got to talk to a real human being. After leaving SpiraCare, I realized simply scheduling a preventative annual check-up needed to be done 3+ months in advance and (after leaving messages and playing phone tag) most providers in my network don't even accept new patients, ugh. 3) Blood drawn right there, immediately after appointment. It was super convenient, vs. at my new doctor I had to sit and wait like 30minutes before it was drawn, and had to pay them a $10 convenience fee for them to draw it and have it picked-up vs. me driving to a LabCorp facility separately. Since leaving SpiraCare I've become very acquainted with how jacked up healthcare is in this country, and supposedly my employer has good insurance???