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Spira Care - Shawnee

5.0 (1 review)
Closed 8:00 am - 5:00 pm

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2 years ago

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AdventHealth Shawnee Mission

AdventHealth Shawnee Mission

2.4
(149 reviews)
1.8 mi

Elderly Mom taken to ER by ambulance at 4a Thursday morning. Waited to be admitted until Friday at…read morenoon! Zero communication, HORRIBLE automated system for inbound calls, very little staffing on the patient floors, attending physician missing in action - I could go on but just know this is NOT a good hospital! She was released the following Thursday with very little accomplished during her stay. Repeated a test for no apparent reason, not bathed all week, gave the wrong medication and did not inform us she was ready for discharge. Going back a week to her initial ER visit, I now understand why they didn't have a room for 36 hours to admit her - the disorganization is so bad they just can't move people through the process! It genuinely felt like they were bleeding the insurance company for every nickel they could - lots of wasted time. NEVER LET ANYONE TAKE YOU TO ADVENT! Horrible experience

We visited the and opted to have our first child to be born in AdventHealth birth center. This is a…read morewell organized hospital with multiple facilities included. The doctors are extremely talented and the care is top-notch. They have an ICU and multiple other facilities in this the nurses over here in the parts center are very talented. We worked with somebody called Emily and she was outstanding. The front office is very efficient and they follow HIPAA guidelines and make sure that the security is good. This place does have a great cafeteria for a very nominal prizes everything over here that you find is very cheap. I definitely recommend this place for new parents.

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Care Now

Care Now

1.6
(24 reviews)
4.2 mi

Karen and the doctor we saw at Care Now Lenexa were amazing! We were in Lenexa for one day on our…read moreway to a remote location when my son developed a sore throat. Karen verified our insurance and was friendly and so helpful, the doctor had a wonderful bedside manner, and we had our prescription within an hour of leaving. Everything was seamless. They followed up with lab results and went above and beyond for us. Thank you to Karen and all the staff! You saved our vacation :)

They do not know what they are doing at this clinic. Made my son's condition worse!…read moreWe came with acute ear ache, lots of throbbing and piercing pain and pain to touch. The doctor tried to assure me it's TMJ and there is no evidence of ear infection when I repeatedly explained that all markers indicate swimmers ear. They insisted on rinsing out the wax that was blocking the view, even when I questioned that. After the procedure, the doctor agreed it was swimmers ear even though there was "very little redness and swelling". Went home with prescribed ear drops. No instruction on pain medication, but when I asked I was told to take Tylenol. I questioned that versus Ibuprofen and was told to take Tylenol instead. Overnight the condition worsened beyond tolerable so we went to Children's Mercy Blue Valley in the morning. Thank Goodness for that place!! By then there was visible swelling in front of the ear and the canal was so swollen that drops would not go through. CM doctor said that rinsing out was the WRONG thing to do and that we should have been prescribed oral antibiotics in addition to a heavy dose of Ibuprofen to reduce swelling. They placed an ear wick inside the ear to help distribute drops to the middle ear. They put us on oral medicine, stronger ear drops, and a strong anti-inflammatory regimen. The nurse that helped us seemed lost. She did not know how to answer simple questions and I seemed to know more about the condition and care than she did. It might have been the most incompetent nursing care we ever encountered. Our experience at this CareNow location was borderline malpractice and worth of a formal complaint to Kansas State Board of Healing Arts or Kansas Department of Health. If you have an immediate need, please spare yourself the trouble and potential worsening condition, especially with children. Take your kids where the staff is actually knowledgeable!

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Sunflower Medical Group Lenexa East

Sunflower Medical Group Lenexa East

3.0
(2 reviews)
2.8 mi

I've been a patient of Dr. Gatz for several years now, and I hope he never retires because he's the…read morefirst GP I've had who actually listens to me rather than being dismissive and indifferent. The staff at the front desk are always friendly and very personable. Amy, Dr. Gatz's nurse is very responsive and so understanding of my crazy work schedule as I travel, and am gone for weeks at a time. I'm very picky when it comes to health care providers, and knowing this, Dr. Gatz has always referred me to a specialist who is exactly what I'm looking for. The new location is beautiful, by the way!

Went to urgent care for a sports injury to the arm and the nurse practitioner student kept asking…read moreabout sleeping on it wrong or leaning on the elbow for an extended period of time. Really unsure what her line of questioning was, as the injury was directly related to and happened DURING a high contact sport. It made me wonder if she was even listening. I won't go into the back and forth details of the exam but if I hadn't pressed for direction on treatment or recovery I would have simply gotten an "I don't know and go see your PCP". If my PCP could have gotten me in for an appointment, I wouldn't have been at the urgent care in the first place. The worst part about the experience was the dismissiveness of the student and the lack of professionalism from the overseeing practitioner. She literally walked out of the exam in a fit. Didn't even end the exam just walked out. I wouldn't recommend this urgent care unless you are in desperate need without any other options. The only positives were the facility was clean and both the front desk and nurse were friendly.

Spira Care - Shawnee - medcenters - Updated July 2026

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