The amiable clerk at the cash register was a significant positive aspect. In terms of team…read moreselections at the store were great! I would be delighted to see more Cleveland Guardians merchandise, but I acknowledge that we are closer to Cincinnati in terms of store location. This was my first opportunity to encounter a substantial amount of Columbus Crew FC merchandise, and it was truly impressive! The same sentiment applies to Ohio State. Had I not visited the "Rally House: Ohio State" store on campus, I am certain that I would have recognized something by purchasing it here (Grove City Location) I also thoroughly enjoyed observing Big Ten merchandise. It is commendable that a partnership was established with them! The value of the products I received yesterday was exceptional. I had no complaints whatsoever. The overall value of the store, considering the diverse range of teams, was also commendable!

As a guy, this was the best shoe-buying experience ever. No one bothered me. (One employee quickly…read moreasked if I needed help, I said "No," and from there I was left alone.) I found a couple of pairs of shoes I liked, and my size (11-11.5, but basically everything from 9-13 was available) was there on the shelf to try on. I found shoes that fit, waited in an appropriate line (just the right number of cashiers, where I waited for a few minutes, but not too long), and easily checked out with a really nice cashier, and went on my way. This review may only apply to me, and people like me: that don't want a ton of interaction, but a good selection, and a quick, pleasant checkout experience. But if that describes you, this is a great shoe store.

I really don't like shopping. The soles of my boots had holes in them and were completely failing…read moreapart, so it was time to bite the bullet. My mom gave me a $20 off coupon for DSW when I was visiting, so we stopped here when we were visiting the in-laws. It's a very big store compared to others I've been to. There was a large selection which was nice and the staff was friendly and helpful. It also want better crowded which I definitely liked. I found a pair I liked, but they didn't have my size. They said I could buy them online, but they were on clearance in the store and not online. When I asked if there was anyway I could order them in store and have them shipped for the store price, the sales women said they weren't supposed to but talked to her manager who said it was ok. I was appreciative of how accommodating they were. Because of that, I was able to get new boots for a very reasonable price of $40. While I don't like shopping, it was an overall good experience here.

Unprofessional customer service. Unlike other shoe stores that allow a 30 day trial period for…read morerunning shoes

Excellent service. Wide selection and what wasn't in the store inventory could be ordered and…read moredelivered to your home. Sharday was out sales associate and she was absolutely amazing

Very large selection to choose from. Everyone is friendly willing to help, prices were a little…read morehigh.

I walked in and began to shop, when I was yelled at from behind the busy counter in front of a line…read moreof customers able to buy their items that the store was closed. Therefore asking me to leave. Mind you I walked in at 8:23pm the sign on the door says they close at 9pm. I drove 50 minutes to buy a pair of boots the night before a concert. The manager said he was from Kentucky coming to help out this store and they were closed early because they were short staffed. This is the worst costumer service I have ever come across. This is not my fault you are short staffed, you lost a customer for life. You lost a sale and the man coming in behind me was turned away as well. I would leave no stars if it was an option. How can a business expect to thrive when you turn sales away before the closing hours?

Asked for a quote on some shoes I was trying to sell, got offered $100 for Kobe CC brand new. ......read more

Great selection of hard to find shoes. This shop is for "sneakerheads" that are looking for more…read moreunique shoes than you would get at Foot Locker. I've only been to two sneaker boutiques in Central Ohio and this one has a much better selection. It was busy and a little hard to hard to get help. I ended up buying a pair of sneakers that I've been eying for a long time. The buying experience was rushed. You want to make sure the $300 sneakers you are buying are a good fit and comfortable. I feel you get better service at The House of Hoops by Foot Locker (and they usually only have one person working) Ultimately, I got the shoes I was looking for. I do plan on going back for more shoes in the future. It's a candy store for sneakers.

I should have gotten their names but the older lady and gentlemen that work here both were super…read morefriendly and gave me the attention as if I was the only person there. The first time I just had general questions and even though they no longer have a gun tech, they said I could bring my stuff back and they would look over it. It is my first time here and since I told her that, she went in detail about their store and what they sold and where it was. I received some stuff from a deceased co-worker's husband. I brought it all back and the gentleman took probably 20 minutes going through everything I had. He knew about parts and models and everything. I was super pleased with how he addressed all of my concerns and didn't seem to be impatient with me at all. I will come back. They treated me with great respect.

Had to make an exchange and was out of the return window, but they still allowed me to and even…read morehelped me find other options/sizes as I am now pregnant. They were friendly, professional, and I was in/out within 20 minutes. Lastly, their bras are the most comfortable and supportive bras I have ever had! Would recommend.

I like Soma, but skip this location. I was in for a return, was basically told I could not return…read morefor what i paid (within 10 days) because it's the register won't support it/ let the clerk do the transaction correctly. I spent time with the clerk reviewing my request asking her to use my order # etc. I left thinking it was somas policy, and was so frustrated I called customer service to find out I was totally duped! I was instructed to have the clerk call Corp next time. A friend has this same experience twice at this location. Shop at a different location!!