Professional from start to finish. work was done well and quick. The offered fair pricing.read more

Cannot recommend this company. They charged an exorbitant amount for mediocre work repairing our…read morechimney. We late found later, John charged us 4x a normal rate. If you are having work done, figure out the hourly rate before John sticks it to you, as he did us. The rip-off experience with Blue Mountain Chimney Sweeps was is exactly why Contractors get a bad reputation. Avoid.

I can't say enough about everyone there at Faust heating the young man just left here kind,…read morerespectful, experienced took pictures of everything to show me before and after cleaning the furnace explained everything how many places do that, had an emergency call 2 years ago they came quickly and even though they had to order the part the young man rigged up a bypass so we would have heat, use this company you won't be sorry.

Faust quoted and installed new A/C and Heating units in my father's home…read more I was worried that people might take advantage of retirees. Faust was on time and on budget. They took great care during the installation and cleaned up afterwards. The owner even came to my father's home to personally inspect the worlk. I definitely appreciate the help and quality of work they did for my dad.

The guy here was extremely helpful. He answered all of the questions my wife and I had and helped…read moreus work through all of our options. We are going back next week to get a full set of chairs for our firepit. Highly recommend!

The customer is NOT always right…read more Sometimes, they're absolutely wrong and the requests they're making are unreasonable. I was one of those customers today, with the Amish Marketplace. The calm and respectful way Jake, the owner, handled the situation, is a testament to how great a businesses they really are. It all started when I had an issue with a shed I purchased from them. The doors on the shed were not opening right, because the shed was not level. I had stones put on the site of the shed and leveled prior to delivery, so I felt that if they weren't level, that must have happened when the shed was delivered. I swore it was the fault of the Amish Marketplace that the doors were no longer opening right (they call it "racked), and believed the delivery person must have moved the stones when the shed was pushed into place. I learned today that in reality, the site was never properly leveled and my perception of the situation was almost completely wrong. There were a few legitimate issues with communication between the delivery person and me, like he never mentioned a problem at the time of delivery, but apparently told the office that the site was terrible. The delivery driver was a very friendly guy and it was later explained to me that he was trying to be nice and not offend me, but I would have appreciated him being more straight-forward. That said, the owner of the Amish Marketplace (Jake) was really great about addressing the issue. He sent the delivery person back to our home to straighten the doors, at no cost to me. Unfortunately, the doors "racked" again almost immediately after he left. I was extremely frustrated and called Jake back. We talked for about 20 minutes and Jake explained the situation from his perspective, insisting that the site was never properly leveled. He said that from what the delivery person and I were both describing, it couldn't have been leveled. Jake wasn't the least bit rude or condescending, and by the end of the conversation, I agreed to pay to have the delivery person come back a third time. He was going to bring concrete blocks to firmly level it. That's when things really went sideways, because there was some miscommunication about when it would happen. I was under the impression that the delivery person would call me on Monday to schedule a day to come, and it would be done by the end of the week. In reality, he had off Monday and Tuesday, and he was booked until next week. He had planned to call me today and schedule for early next week. As a brief aside, in the past few weeks, I have been struggling with some really difficult personal issues. Things took a terrible turn on Monday, when I lost a special friend, and that loss hit me very hard. There was a lot on my mind when I walked outside to the shed today (Thursday) and could not open the doors, then thought about how the delivery driver hadn't called me or come to level it. I didn't know his schedule and felt like I had been duped, that they never planned on coming. Rather than call Jake back to find out what happened, I left an angry voicemail, demanding that the Amish Marketplace come get the shed and refund me in full. I was angry and extremely emotional, and I had zero desire to work things out. Jake called me back and we had a tense conversation, because he wanted to resolve the situation and I wanted the shed gone. I felt unbelievably overwhelmed and I just wanted it to be over. Jake believed that his company had sold me a quality shed at a fair price, and already went above and beyond to come back and level it for free once. He offered me two choices- 1. He would take the shed back if I paid $300 for the labor/gas involved in delivering it and picking it back up or 2. He would personally come to my house and inspect the shed, then tell me what could be done to fix it. I adamantly refused to pay a penny to have the shed removed and insisted that the whole problem stemmed from the shed being moved and positioned improperly, with the stones being pushed out of place on one side. Jake said if he came over and saw that what I was saying was the case, he would work with me. At that point, I wanted Jake to come see that I was right, that the stone base underneath the shed was level, and I wanted him to pay to take that shed away. (The shed itself was great quality and looked beautiful, but it was the principle of the whole thing) Jake showed up at my home about 10 minutes later. I was pretty angry and I think I had really worked him up on the phone as well. He remained professional, but strongly stuck to his guns and defended his company. It didn't take Jake long to look at the shed, look at the stone base, and conclude that he was right about the base never being level. That completely frustrated me and I pushed back, leading Jack to show me and explain in detail, all the tell-tale signs. He eventually resorted to putting a very large level directly under the shed (he brought a laser level as

Call them in the morning. They arrived about an hour later. They assessed the situation and…read moreinformed me that they would return either later that day or the next. They called me later that day, and we were able to return and complete the task. They were a great company, great price and I highly recommend them to everyone.

They came in and replaced the old zinc-iron pipe, installed a water filter, and installed a…read morefrost-resistant outside faucet. Very professional. Answered all of my questions. Gave me instructions on how to properly change the water filter, and they were in and out in about 1 1/2 hours. Great service. I will be calling again.

Very fair pricing, knowledgeable plumber. Same plumber that came to quote, did the work…read more We had some leaking copper drain/waste/vent lines connected to a cast iron pipe leading to septic. I actually wanted to do the job myself but it was pretty involved. It would have taken me about 8 hours to fix. It was done professionally in just less than 4 hours. Awesome company to work with! Will recommend highly.

Called today to discuss continuing a service plan I had in the past. The voice that answered the…read morephone misleadingly sounded like a live person. Then I discovered I was talking to a "virtual assistant"! Very misleading. Although Edwin Stipe installed my HVAC system and hot water heater, I will NEVER use this company again. I do not like being deceived.

I work for the largest heating and air-conditioning company in the world. I am a field…read moretroubleshooter with 40+ years of experience. My gas-log stove died due to lack of replacement parts after 25 years. I researched models online and found one that matched the dimensions I require. I visited Kegerreis because they said the model I wanted was in stock. I did not require installation. My wife and I visited on a Saturday to confirm the showroom model matched the dimensions I require, and that my wife was happy with the product. After confirming, I asked if this was something we could purchase today. The salesperson said yes. We placed the order, explaining that it needed to be compatible with propane. We also ordered common parts that typically fail in gas-log appliances. We paid in full, using our credit card, (with a 2.4% added credit charge), and asked if we could load it from there, and they said "no, it's not in stock here, it's in our warehouse and they don't work on Saturdays." We could pick it up Monday. We called them Monday, and they said it is not in stock in the warehouse, they would have to order it. It will be here in 3 weeks. Four weeks later, at the end of the month, they charged me the full amount on my card. We assumed this meant the product was in. My wife called and they said "no, it's not in, and we can't be expected to call every customer." I get it, end-of-month is when your numbers need to look good. 2 more weeks and we picked it up. I installed the appliance and took note that the data tag specified natural gas, not propane. This is common. There is a simple retrofit kit to convert it. As there was no kit in any of the parts boxes, I guessed that they installed it. It is nearly impossible to be sure merely by looking at it. I test-fired it, and it was clearly set up for natural gas. I researched the conversion kit and obtained the specifications of the new orifices. I ordered a kit from an online source, but I also called Kegerreis and explained that I needed the conversion kit, and they assured me it was in the boxes of parts that I received. They said it is small and easy to miss. I told them it was not, but I didn't care, I would pay for another one to expedite the process and get the thing running. They had it in stock. They charged me for the kit (with a 2.4% added credit charge). I deal with parts and shipping delays all the time in my job. Blaming Covid is the new go-to excuse. I understand and expect delays, but I don't understand how you can't know your own inventory. Although the missing part was a trifling issue, it is short-sighted in business not to lean the customers' way. They are just another business; they suffer from the "Small Family Business Curse." They feel the need to scrape every penny towards themselves and dislike dealing with customers. I have no reason to deal with them again and will travel any distance in the future to avoid them. In the end, they provided what I paid for, so they don't stand out as horrible or great, hence 3 stars.

This was our first time using Kegerreis Stoves. Our previous chimney cleaner never returned our…read morecall for service. Our technician was very friendly, thorough & courteous. He didn't try to upsell any unneeded services. We will continue to use Kegerreis in the future.

The installed a Carrier HVAC system a few years ago. It's constantly failing. We have had them…read morerepair it several times and we keep having issues. They claim the parts are under warranty but then they just up charge the labor. It took me almost 5 months to get a call back from a service manager to just tell me that it's a shame it's this way but it is what it is.

Put over 900 fuel in my tank and didn't ask first. It is April I don't need any more fuel. To add…read moreinsult to injury this fuel was put in just before straight of Hormuz reopened so was way over priced. I plan on complaining to utility hot line Very angry to say the least. Sandy is a liar. She said she called first. I have Fritch in contact list so if they called it would have been on phone records which it was not.

We recently purchased our shed from All Amish Structures and love how it turned out. Anthony was…read morevery helpful in making our purchase, and Patrick came out to set it up. Although it was more expensive than other places we looked at, the quality looked better and included insulation inside.

We purchased one of their structures about 2 years ago. It was more expensive than their…read morecompetitors, but we decided to purchase a garage from them. The salesman at the old Phillipsburg location was great and helpful. The garage structure is well made. However after less than 2 years, the garage door buckled and wouldn't close causing the glass to shatter. I spoke to Anthony the owner and he insisted it was my fault and wouldn't send anyone out to look at it without charging me almost $300.00. Don't pay any attention to the warranty claim because it's hogwash. They won't honor it. Buy from anyone else. It's a garage with a lousy warranty. I had to hire another company to repair it. Stay away from All Amish Structures.