Professional from start to finish. work was done well and quick. The offered fair pricing.read more

Cannot recommend this company. They charged an exorbitant amount for mediocre work repairing our…read morechimney. We late found later, John charged us 4x a normal rate. If you are having work done, figure out the hourly rate before John sticks it to you, as he did us. The rip-off experience with Blue Mountain Chimney Sweeps was is exactly why Contractors get a bad reputation. Avoid.

I work for the largest heating and air-conditioning company in the world. I am a field…read moretroubleshooter with 40+ years of experience. My gas-log stove died due to lack of replacement parts after 25 years. I researched models online and found one that matched the dimensions I require. I visited Kegerreis because they said the model I wanted was in stock. I did not require installation. My wife and I visited on a Saturday to confirm the showroom model matched the dimensions I require, and that my wife was happy with the product. After confirming, I asked if this was something we could purchase today. The salesperson said yes. We placed the order, explaining that it needed to be compatible with propane. We also ordered common parts that typically fail in gas-log appliances. We paid in full, using our credit card, (with a 2.4% added credit charge), and asked if we could load it from there, and they said "no, it's not in stock here, it's in our warehouse and they don't work on Saturdays." We could pick it up Monday. We called them Monday, and they said it is not in stock in the warehouse, they would have to order it. It will be here in 3 weeks. Four weeks later, at the end of the month, they charged me the full amount on my card. We assumed this meant the product was in. My wife called and they said "no, it's not in, and we can't be expected to call every customer." I get it, end-of-month is when your numbers need to look good. 2 more weeks and we picked it up. I installed the appliance and took note that the data tag specified natural gas, not propane. This is common. There is a simple retrofit kit to convert it. As there was no kit in any of the parts boxes, I guessed that they installed it. It is nearly impossible to be sure merely by looking at it. I test-fired it, and it was clearly set up for natural gas. I researched the conversion kit and obtained the specifications of the new orifices. I ordered a kit from an online source, but I also called Kegerreis and explained that I needed the conversion kit, and they assured me it was in the boxes of parts that I received. They said it is small and easy to miss. I told them it was not, but I didn't care, I would pay for another one to expedite the process and get the thing running. They had it in stock. They charged me for the kit (with a 2.4% added credit charge). I deal with parts and shipping delays all the time in my job. Blaming Covid is the new go-to excuse. I understand and expect delays, but I don't understand how you can't know your own inventory. Although the missing part was a trifling issue, it is short-sighted in business not to lean the customers' way. They are just another business; they suffer from the "Small Family Business Curse." They feel the need to scrape every penny towards themselves and dislike dealing with customers. I have no reason to deal with them again and will travel any distance in the future to avoid them. In the end, they provided what I paid for, so they don't stand out as horrible or great, hence 3 stars.

Always so helpful and professional. It's like an old school business. They value their customers…read moreand doing the best for them.

Very fair pricing, knowledgeable plumber. Same plumber that came to quote, did the work…read more We had some leaking copper drain/waste/vent lines connected to a cast iron pipe leading to septic. I actually wanted to do the job myself but it was pretty involved. It would have taken me about 8 hours to fix. It was done professionally in just less than 4 hours. Awesome company to work with! Will recommend highly.

We recently had a furnace and water heater installed by Edwin Stipe and, based on this…read moreinstallation, I would never recommend them to anyone. Here's the story: Several years ago, Edwin Stipe replaced our A/C. We were happy with the install, and happy with the technicians who have been inspecting the unit as part of the service plan. This is why we chose Edwin Stipe for the furnace and water heater install. Tim Fleischood of Edwin Stipe came to our house and made recommendations for the work. It sounded reasonable, and based on past work, we went ahead with the job. One of the problems I had with the old furnace was the filter was located inside the furnace and it was always collapsing. Tim said no one installed the filter in the furnace anymore, and promised it would be on the outside in the ductwork. Installation day came. The workers were friendly and respectful of our property, donning booties to keep the floor clean as the brought equipment and tools in and out of the house. This is where the positives end. When the installation was complete, I discovered the filter was installed inside the furnace, just like Tim said it would NOT be. The workers said it would be OK and the filter would not collapse. I grudgingly said OK, and they left. When they left, they said someone would contact me for the permit inspections. The A/C was running and after a couple of hours I decided to check out the filter. I had to remove 4 or 5 sheet metal screws to access the filter (ridiculous!) and the filter was indeed collapsing. Looking at the installation, I noticed, among other things, the gas to the furnace was off. WTH? Clearly the furnace was never tested, and no one said anything about returning any time to turn on the gas or testing the furnace! There were also massive air leaks in the duct work where they had installed a transition piece for the new furnace. I contacted Tim, explained my frustration, and he said they would return. The same tech who did the installation returned (I hope he never returns again). He told me (believe it or not), it doesn't matter if there are air leaks because its in the house. What?? He had absolutely no answer as to why the gas was left off and asked if I wanted the furnace tested. Uh, yeah! The tech turned on the gas and ran the furnace for about 30 seconds. He cut a very jagged hole in the side of the ductwork, mutilated a filter because it didn't fit, and cut a piece of exhaust flue in half, straightened it out, and screwed it over the filter. I was livid! It was the worst hack job I've ever seen. I contacted Tim (yet again) and sent him a picture of what was done. He promised that someone would come out fix everything. A few days later, another installation team came out and installed a proper filter holder. They left and I thought all was good. After a month and a half, I contacted Edwin Stipe to ask if a permit was applied for, because no one had contacted me for an inspection. They said they had mailed the permit information to me and I would have to contact the township for the inspection. OK, but it would have been nice if they had told me that in the beginning! Well, today were the inspections, one for electrical, one for mechanical. The electrical inspector noted that the top of the 2 foot conduit was not supported and it should be. He said it was sloppy work and he would talk to the installer. He didn't fail it, since I said I'd support the conduit. The mechanical inspector noted that the exhaust for the water heater should have a minimum of 3 screws equally spaced at each exhaust joint. Of four joints, only one had enough screws holding it together. He gave me the option of him failing the inspection or I could add screws. I promised to add screws. As much as I would have wanted Edwin Stipe to return and complete the job to the point it could pass inspection, I really didn't want to schedule them to come out yet another time, and have to reschedule the inspection. Plus, I'm not really sure they would have done it correctly. So, zero communication, three visits to complete the installation, sloppy work, and an installation I had to complete in order to pass inspection. Would I recommend Edwin Stipe? Certainly not!

Mike Collins of Matt Banes Roofing, (MBRoofing), local to my area, quickly responded when I called…read morefor repairs to my 150+ year old slate barn roof. He assessed the situation from the ground, pretty darned accurately- Advising that he would be by in a few days, to set the ladder up and take some measurements. Mike provided a detailed explanation of what he would do to fix my roof and a reasonable estimate cost. Mike advised that he would be back to do the repairs in about a week as the weather permits. Mike completed the work as promised and he also straightened some slates on and adjacent building. I waited a few days to provide this review as I wanted to see if the repairs that Mike completed were rain proof. Two rain storm since the and all is dry inside my barn. This is my first time calling Matt Banes Roofing and im glad I did- I'm grateful Mike Collins does slate repairs as not many tradesmen do this anymore. My thanks to Mike Collins!

I've known several people who used MB roofing. Attentive, professional and honest. I would…read morerecommend them to anyone.

It happened again. Northampton plumbing came through for us. Yesterday my hot water heater was…read moreleaking, floor getting soaked. I called Scott at 7:00 a.m. Hot water heater was replaced before noon. Doesn't get any better than that!

Great service! Awesome response time! Highly recommend Scott at Northampton plumbing!read more

I can't say enough about everyone there at Faust heating the young man just left here kind,…read morerespectful, experienced took pictures of everything to show me before and after cleaning the furnace explained everything how many places do that, had an emergency call 2 years ago they came quickly and even though they had to order the part the young man rigged up a bypass so we would have heat, use this company you won't be sorry.

Faust quoted and installed new A/C and Heating units in my father's home…read more I was worried that people might take advantage of retirees. Faust was on time and on budget. They took great care during the installation and cleaned up afterwards. The owner even came to my father's home to personally inspect the worlk. I definitely appreciate the help and quality of work they did for my dad.

This company cheated me on the purchase of a new boiler. I…read morebought a new heat boiler. They installed one dated 9 (Nine) years earlier, with rust. I complained to them and the government. The pandemic was on and there was a supposed investigation, but no help. This was the most cheated, to my face, in a business transaction I have ever been. Joe lied to me repeatedly, and Beers should not be allowed to run a business. His ethics are too low. David Sosnow Bethlehem Township

Great company! I use them for Oil Delivery. They also do HVAC and I'm getting my heat pump…read moreinstalled by them soon.

I stand by this review. We winterized properly and did not leave any hoses attached during the…read morewinter. This company just refuses to believe they are at fault at all. Upon further research we found out one is supposed to install these faucets with a downward slope so water doesn't sit in them. This company did the opposite and actually installed it in upward slope.

Every time I have a plumbing problem, I call Agentis Plumbing. They always provide superior…read moreservice, have a quick response to alleviate the problem and perform trustworthy work. Today, I had a gentleman named Norbert. He was very kind, knowledgeable, listened to me, politely answered all my questions, and taught me a lot about solving my future plumbing problems. I would not hesitate to recommend Agentis Plumbing to anyone, especially their repairman Norbert! Services