I used to use Keans on Jones Creek Road, but not any longer. They have charged me some outrageously individual high prices of up to $6.80 and $8.29 each to launder shirts while the outcome was positively pathetic and awkwardly amateurish. The manager (Lee) was no help whatsoever in resolving their piss-poor pressing outcome on one shirt in particular, stating that it was the best they could do and refused to hand press the shirt around any buttons but would continue to only use their massive mechanical press. Other times they have blamed their poor pressing outcome on the shirt material or the collars themselves, or have crushed all the collars of dozens of shirts because they tie-wrapped them all together on the hangers. I am tired of having to waste my time to take shits back to them to correct their mistakes (often to no avail) or having to re-press the shirt collars at home if I wanted to wear one. I would advise customers to take their laundry elsewhere for better performance, customer service and value. Goodbye Keans! read more