I was with them for more than 20 years and never had a claim. Finally we had a claim due to our…read moredaughter getting rear ended and it was so difficult getting everything handled. Joy Insurance gave us the run around for weeks before we could get a rental vehicle. We finally were given authorization to get a rental vehicle that I paid out of pocket. I did get reimbursed for this, however the time they authorized the rental my vehicle was almost ready from the body shop. I only used the rental vehicle for 3 days and the car was in the shop for more than 2 weeks. I was also not given thorough info regarding transferring insurance to my son. Needless to say, this was the icing on the cake for us to leave. Very unhappy how this ended with them. This is in response to Liam Joy: I did receive a voicemail and email from your Dad. The email he sent did not have accurate facts. First off, you never explained the process on transferring insurance to my son's name. You took our son's money and then at the 11th hour after time passed you decided to call him and ask about plates. You expected him to know that he needs the title signed over. Nothing was ever explained about the process. This is typical for your agency, just like the claim process. It would have been nice to get a call directly from you when you discovered there was a problem. Let me just say, you had plenty of chances to call me and make good. You decided to ignore this, and thought it would go away. It is unfortunate that it ended this way.

Have been using Joy for years. The staff is always super accommodating and helpful with all my…read morevarious insurance needs. They knowledgeable in their field , always providing the info I need and I know that I'm properly covered whenever I am off to a new venture or property. While I personally have not had any claims, I have heard many praise them for helping their clients with claims when tragedy strikes. The peace of mind that I get by working with Joy insurance is priceless. I highly recommend trying them out for a quote for all your insurance needs. You won't be disappointed!

I went into Hudson valley agents to speak with Ashley who has helped me with my insurance for years…read moremy parents were clients for many years On Friday if this past week I went there as I was having problems with my insurance due to someone having an accident with my car. As a result I had to change insurance I walked I ti Hudson valley agents where I was asking questions to Ashley where a woman who I thought m her name is Connie interrupted our conversation and said I was badgering Ashley not tj get into the whole story I was upset that my pony y more than tripled and I was asking questions. The women's husband cane down and wanted to defend his wife I wanted assistance not bull the husband cursed me out his wife was extremely unprofessional I will never recommend this agency the absolute worst They should understand that people have questions rather then dismiss them the wife Us rude and her husband is even worse

Approximately 12 years ago Allstate cancelled me because I had a young son who was always getting…read moretickets/fender bender. A friend recommended Hudson valley agents. Even with my son on my policy, their rates were far less! My son is grown and has left the nest, but I have remained with HVA and recommend them to all my relatives and friends because their rates are the best in the Hudson valley and their staff is very accommodating.

Oh man, Audra saved me by getting me a last minute policy on a Saturday! Couldn't have been happier…read morewith the service. Highly recommend.

Professional,courteous,prompt , Same day service on business…read moreto business insurance policies providing add on's etc Best brokers in Pa Saved my business thousands on general liability Ty Sheri & Jeff