I have recent health issues that require bigger and wider shoes with more support while maintaining…read morea business look. I was greeted by Eli and he was TREMENDOUS!! After I tried on half the shoes in the store; Boxes everywhere he made me realize I had to say goodbye to my size11 shoes. He special ordered size 13 wide in a great looking shoe by SAS. He made me feel like I was the only customer in the store. Great work Eli and staff... Joe G.

Love the staff and their shoe selection. Got my work boots here and I love them. I know the owner…read moreand they've been in business since I was a kid.

Paul fixed the leather strap on my Coach purse. He glued it and sewed it back together. My…read morehusband and I both cannot tell which strap had the repair done. The work is impeccable. We honestly still have no idea which strap was repaired as they look exactly as the they did when the purse was new!!! Thank you Paul for saving my handbag!​

Paul has been repairing my shoes for several years. He does an excellent job. He is reasonably…read morepriced and reliable

For most men, going to a clothing store or even a shoe store is like asking to go watch water flow…read more Now you put some fish in that water or even bring some high power boats and you have a new perspective on water. This is what the Boot Barn has done, they have made shipping for clothing and foot wear attractive for men. They have all sizes from the petite to the Sasquatch. At first they do not advertise sizes above 12 however they do have on the shelf up to 15 for boots. Join the club, signing up for emails and the values in savings are amazing. With high quality boots for special occasions and even boots for mud romping. Recommend you go the next time you're out and about.

From the owner: What started out as one store in 1978 has since become the largest western and work wear retailer…read morein the nation. We say that our customers feed America, build America, and protect America. With an uncompromising desire to support the local communities we serve, we proudly offer the broadest selection of cowboy boots, work boots, western wear, workwear, western-inspired fashion, and outdoor gear. It is an honor to support the varying lifestyles of the people who make our country so great. Our vision is simple: to offer everyone a piece of the American spirit--one handshake at a time.

One of my favorite finds in NEPA. The staff really takes the time to help each guest. The…read moreselections are phenomenal. Some of your favorite high end brands right here at your fingertips. Truly feels like a big city store found in New York or San Francisco but is right here in Kingston. The quality of the items is unbeatable. Bought my new favorite pair of Frye boots here!! They help keep my fashion on point. Shoes, boots, dressy clothes, sweaters, casual clothes, jackets, gowns, business clothes, jewelry, and purses. You can literally find an entire outfit for any occasion and the accessories to go with it. Just to name a few brands: I found Tory Burch, Alice+Olivia, Frye, Paul Green, and Sam Edelman.

​I rarely feel compelled to write negative reviews, but my experience with this merchant was so…read moreremarkably unpleasant and dismissive that prospective customers deserve fair warning. ​When my package arrived, the box was visibly damaged with an open hole, and the hat I ordered was nowhere to be found inside. Assuming this would be a routine carrier issue, I documented everything immediately with comprehensive photographic and video proof. ​Reaching their customer support, however, required absurd persistence: two unreturned emails and four separate phone calls before an actual representative bothered to pick up. Rather than handling the matter with standard professional courtesy, the representative was confrontational from the start. She arbitrarily dismissed clear visual evidence, arguing that the hole in the box "wasn't large enough" for the item to have slipped out, and flatly stated they would do nothing to assist me because my account was flagged by their automated system as a "medium-risk buyer." ​To add insult to injury, UPS specifically informed me that damaged/missing shipment claims must be initiated by the shipper. Instead of taking ownership or filing the standard claim on my behalf, this business simply washed their hands of the transaction and treated a paying customer like a bad-faith actor. ​Curious about this baseless "risk" accusation, I contacted Shopify directly to find out why an ordinary transaction would trigger any alert. The explanation was laughably mundane: my billing address differed from my shipping address (an entirely standard scenario for anyone who splits time between residences in Texas and Colorado). ​To treat a customer with such overt hostility over a standard carrier mishap, while hiding behind an automated address discrepancy as an excuse to withhold basic support, is the height of unprofessionalism. If you value responsive service, basic accountability, and being treated with respect when shipping issues arise, take your business elsewhere.

They completely dropped all hunting gear when they discontinued guns (very progressive)…read more BUT, they still advertise that they are a "hunting store" to get people to walk into the store. Pretty much low lif.

I went to purchase a new pair of sneakers Wednesday 4-29-26. I was not sure this time...of what…read moretype of sneaker I needed. I was always comfortable with my BROOKS which I have purchased for years but not running around like crazy in any longer in work I was not sure what type of sneaker I needed. Once Keenan approached me and asked if I needed help I was more than grateful. I explained my problem and he knew just what to give me to try on. He explained both brands of sneakers. I tried both on and again I am just so grateful to run into Keenan that day. I am still now wearing BROOKS, but it's now a new line of walking sneaker called GHOST. And to tell you how happy I am with this sneaker I am going back this weekend to get another pair. Thank You,,,Keenan for all the help! Very happy customer ! Jeannette

Thank you, Debbie for helping mom pick out the perfect sneakers. She loves them. We will be back…read morefor future purchases.

I am not a runner. Went in looking for shoes to correct a foot problem (trying shoes before getting…read morecustom orthotics). Matt was very helpful, listened to my problem, did some measurements and brought out three pairs of shoes. I bought the third pair and was back in my car in under 30 minutes. Valley Running Company carries the newest models of the top brands and can help you find what you're looking for in a performance shoe. Thanks Matt!

purchased a pair of Clark sandals on April 18th and they tore up on April 28'!!! ten days, so i had…read moreput the receipt in garbage along with box by thencome to find out i need them in order to exchange and they would not accept the charge on my bank statement. Clarks Shoe quality 0 Associate i spoke to 4- not sympathetic dod not care

My go to store in the Wilkes-Barre area for shoe shopping. Encore is located in the Wyoming Valley…read moreMall; next to JCPenney (regular Shoe Dept. is located in the Arena Hub Plaza.) Large store with an excellent selection that tends to stock the odder sizes that other stores and regular Shoe Department's don't. Almost every time I shop here, they have the 1/2 size wide I need. Selection in-store includes work boots, dress shoes, and everyday sneakers, with a separate clearance section off to the side. Overall excellent store worth a stop, and unless you need something very specific, the best of Wilkes-Barre.