Dr. Keith Beck is very knowledgeable, professional, empathetic. He listens attentively to All your…read moreconcerns and addresses each one and makes sure you fully understand. He explains any and all Options available for your best care with any and all your health issues. Highly recommend--been going to him For 20 years.

After years of bouncing around different places, I finally found a spot that gets it right. My PA,…read moreBrian, strikes the perfect balance of great service and timeliness. He's quick, thorough, and genuinely takes care of things without making you feel rushed. The rest of the staff is great too--friendly and efficient. I'm planning to stick around here for a while because it's hard to find this kind of consistency.

My husband and I have been a part of Cibolo Family Medicine since 2020. We not only have come to…read morelove the concierge model of medical care but Dr Stuart and staff have become very dear to us. They are always kind, compassionate and professional. We have chosen to continue with them even as we enter Medicare stage of life. Their service has been a blessing and an absolute breath of fresh air from the norm. Thank you Cibolo Family Medicine

I am new to the area and was having difficulty in getting into a primary care MD to fill my thyroid…read moreprescriptions. I found Cibolo Family Medicine and thought that a concierge service would be out of my price range. I was pleasantly surprised to find that the monthly charge for their practice was comparable to one massage! I was a bit skeptical of this model of medicine but went for my initial visit, which is an intro visit, at no charge, and wow I was INCREDIBLY impressed by Dr Karos Muñoz!! She gave me her full attention, and was not rushed in any way. She said that her number is provided and should I get sick on a weekend or evening all I had to do was call her. I signed up and went back for my physical the following week. They draw your labs, in-office, and have contracted rates on many services such as radiology and labs. I recently had a situation where I was sick, after-hours, and required an ED visit. Dr Muñoz was available to answer my questions and guide my care which was so very comforting to me. While I do have insurance, and an in-network primary care MD, I will absolutely keep seeing Dr Muñoz, as I trust her, I love the individualized care she provides, and the ability to reach out after-hours or on weekend if there is an emergency is priceless to me. The office is clean and the ancillary staff is very professional and responsive. Once I accidentally called the office and hung up, but office staff called back saying they had a missed call from me and wanted to ensure I was OK! This type of customer service is truly amazing and not found often in my experience. I highly recommend Cibolo Family Medicine and specifically Dr Karos Munñoz for your medical needs.

My husband and I came in for a scheduled appointment with his primary care provider following a…read morerecent accident. He had already been treated in the hospital and was specifically instructed to follow up with his PCP, and he was also due for his annual visit. Unfortunately, we were met with extremely poor customer service at the front desk. The receptionist repeatedly stated that the clinic 'doesn't treat accidents,' despite us clearly explaining multiple times that he was not seeking accident treatment, but rather a hospital discharge follow-up and routine care. We even provided hospital documentation showing he had already been treated, yet there was little effort or willingness to review or upload the paperwork into his chart. The lack of listening, understanding, and basic professionalism was very concerning. As a nurse, I found this experience especially frustrating and disappointing. Access to primary care--especially for appropriate follow-up--should not be this difficult. After reading similar experiences from other patients, I feel confident that changing providers is the safest and most appropriate decision for us. Due to the nature of this encounter, I also intend to report this experience and provide appropriate documentation to outside agencies to ensure this issue is addressed and does not continue to affect other patients. You never know the circumstances or backgrounds of the patients and families you are interacting with--compassion, professionalism, and proper communication are essential in healthcare.

After 5 years of going to this the doctor and him being aware of things he all of a sudden seemed…read moreto not know what was going on with me/patient. He would ask questions such as do you get sick a lot. Do you have allergies things that I felt like he should already have known if he had looked at my chart. I think he just is in it for the money, he does not seem to actually care, especially when you call to see if your health insurance is covered because you have to get new insurance then to be told the only way they will allow you to know is if you make an appointment first and pay upfront. Stay away. there are better doctors and staff at other offices in the city that actually care.

Worst medical group ever! They drove out a good doctor and then make it impossible for you to have…read moreyour records moved. If you get stuck in their practice and try to get out - good luck! I've tried numerous times to have my records changed over to another doctor and they make it very difficult for you. They will also bill your insurance for procedures that weren't done, even though it was proven that they weren't and then turn you over to a collection agency AND your insurance has paid their part of what they shouldn't have paid to begin with. Very bad! Stay away from them!

After years of bouncing around different places, I finally found a spot that gets it right. My PA,…read moreBrian, strikes the perfect balance of great service and timeliness. He's quick, thorough, and genuinely takes care of things without making you feel rushed. The rest of the staff is great too--friendly and efficient. I'm planning to stick around here for a while because it's hard to find this kind of consistency.

I am so grateful to Dr. Stavinoha for taking over my case. The transition from one provider in…read moreanother city to Dr. Stavinoha in San Antonio was great. He has been nothing short of kind and amazing when it came to preparing me for major surgery and now recovery. He treats me with the most respect, and is really attentive to my concerns and questions -- including showing up to check on me before and after surgery. Thank you for being on the positive end of healthcare. My recommendation for the team / clinic at La Cantera would be to ensure that they are intentional and accurate about medical documentation, pronouncing a patient's name appropriately, and following up when a patient calls. This includes the front desk and nursing team. I will say that Ms. Gloria is always so kind and attentive! Overall, I recommend the practice but the aforementioned, including receiving updates from the clinical team about delays would bring it to a 5 star office experience! During my last visit, I unfortunately waited 2 hours past my appointment time before anyone came in the room to see me. I understand this may happen but communication is so vital to excellent patient care.

Sylvia at the front desk needs to go!!! I have never in my life been treated so rude....Brittney,…read moreDr Sims nurse and Dr Sims are fantastic....But the front desk needs A LOT of help..ESPECIALLY Sylvia!!!

Patient medical and administrative staff. They have the staff but also the imaging and treatment…read moreequipment to service most patients needs!

I have been a patient of Dr. Atkins for about 2 years. He is an excellent allergist who keeps me…read morehealthy in this crazy Texas weather. His staff is very friendly and knows me by name. I see the PAs occasionally too. They are very knowledgeable. I don't have to start at the beginning every time, which is nice when you're not feeling the best. When I had to have major surgery to fix a deviated septum, he was very kind to my spouse and answered all the questions we had. Dr. Atkins office accepts most insurance. He works with different compounding pharmacies too in order to get the right formula for my unique sinus issues. He has several offices in South Central Texas, which is a plus for those outside San Antonio.

Dr Cheryl is just the very best! Great support staff that keeps the organization running smoothly.read more

Dr. Cherie has been treating our family for about eight years now. Having access to a doctor who…read morelistens and knows our family has made a huge difference in our lives. It's worth paying the annual fees for access to an MDVIP doctor. The nurses and staff are friendly and helpful, whether it's time for vaccines or needing records for school.

The care given at this facility was of great class, the care quality was excellent and the staff…read moreattending to the front desk were exceptional. The male nurse who helped us answered all of our questions and explained everything thoroughly. Thank you for serving us! We need more healthcare professionals like you!

We had the most wonderful experience. My son had a fish hook in his face and Dr. Robert was swift,…read moreefficient and had the best bed side manner. The staff that surrounded him was stellar as well. Very kind and efficient! My son was in minimal pain, considering, and left the office smiling! Thank you so much for the excellent care and experience.

Dr. Gomez best allergist ever!!! She does excellent maintenance plans. Absolutely changed my…read moreson's life.

Excellent doctor, very caring and kind. Great office staff, which is hard to find these days.read more