I love this the facility. They are fast efficient and thorough. They listen to my concerns and…read moreaddress them all everytime. The staff is very friendly and professional. I was recommended by a friend and would definitely recommend to others.

Quality of care is excellent but not consistent. The staff is very sensitive to remarks said even…read morein jest and I was reprimanded after my PCP left the practice for remarks I made to staff who are female yes I am a male patient. I subsequently quit the practice.

I have extreme anxiety when it comes to doctors. I feel like in my 28 years of life I have never…read morebeen taken seriously, and my health has never been a priority to the nurses and doctors I've come in contact with. I was just another number. All of that fear and anxiety went away with just one visit to Heath Texas medical group. From the kind and welcoming receptionists to nurse practitioner Stephanie Munoz. The experience was amazing! Stephanie is kind, caring, and from the moment she walked in and introduced herself I felt like family. We talked about every concern I had in depth and she took every concern I had very seriously. From sending the referrals that I needed to typing up the clinical notes that I needed for Medications, she covered all of the bases. Please please please take the leap, don't be afraid to put your health first. Come see Miss Stephanie Munoz and her amazing team at Health Texas Medical Group ASAP. You will not regret it! You are not just a number, you're a human being who deserves to be in the best of health. Thank you for reading!

EDIT: I'm updating my review because I booked the appointment anyway. Despite the weird interaction…read moreI had over the 25-dollar late fee, I was reminded of how the staff at the Westover Hills Clinic are some of the most professional, hard-working, and kind people. They have consistently provided superb service and follow-through, so I recommend this location to anyone who is looking for a PCP. ORIGINAL REVIEW: I missed an appointment due to an emergency, called them beforehand to let them know, and they said it would be enough since it was an emergency. Called to reschedule, they said I never called so I'd have to pay. Asked them to check their system, they didn't find evidence of my call. I called back to reschedule again, the said they found the notes in their system, but I'd have to appeal formally. I asked them what proof was needed, and they said I'd just have to make the claim that I had emergency surgery. So I asked what's the difference between now and then, since I had already done that and what would constitute as proof to waive the fee. They couldn't really answer, transferred me to billing and billing said they couldn't do anything, I'd have to talk to the practice. I asked billing to get on the call with me and the practice, and they said they would, but they did a simple transfer instead. When I finally agreed to pay and appeal later, they didn't have the appointment I needed. One big circus, wasting everyone's time, over 25 dollars.

Poor communication..have to go through a CSR before talking to doctor .. when the office of the…read moredoctor finally calls back - they take another message for the doctor .. and forget referrals .. they try to steer you to their own doctors , when I clearly wanted my own doctor in network..

I recently received a letter from Gonzaba Medical Group stating that they were reorganizing patient…read moreloads to better serve all patients. Unfortunately, my longtime primary care physician of many years was among those affected, and I was reassigned to a pool of seven different doctors. After my appeal to remain with my physician was denied, I decided to give the new system a chance. However, when I called to schedule an appointment with one of the assigned providers, I was told the earliest available appointment was December 2. If the purpose of this reorganization was to improve patient access and care, my experience has been the exact opposite. I even reached out to a patient advocate hoping someone would recognize the impact this has on long-term patients, but I was simply told that patients are free to seek care elsewhere. It is disappointing to see patient-provider relationships that have been built over many years dismissed so easily. Continuity of care matters, and telling loyal patients to find healthcare elsewhere is not the level of service I expected from an organization that claims to prioritize its patients. Shame on Gonzaba Medical Group for handling this transition in a way that leaves long-time patients feeling unheard and undervalued.

Dr. Cano is very compassionate and knowledgeable. Her office staff will make sure you get an…read moreimmediate appointment to see her if the need should arise even if you are a new patient. Dr. Cano sees in- house, Hospital, and video conferences patients. She is an amazing GP.

Dr. Santoscoy was very attentive and easy to talk to. He listened to my concerns and made me feel…read moreheard. He also repeated a lab to make sure it wasn't a false positive. His level of thoroughness made me feel confident that my care was being taken seriously. It took me a while to find a good doctor as the one I had at the Wurzbach location but glad I did. The staff were all really nice too!

Dr Santoscoy, the nurses and front desk staff - Ashaunti, Biridianna, Griselda, Alexis, Sandy, and…read morethe rest of the group are all professional, knowledgeable, very courteous and helpful. My 85 yr old mother has received great medical care at this clinic location and prior at another location for a total of about 10 years. My mother is a very satisfied patient and highly recommends this office. Dr explains everything very well. Keep up the great work. Thank you .

Will not stop spam emails even after repeated requests. Every email is a different domain and…read moredifferent email name. Sketchy operation.

This clinic is amazing with an amazing new philosophy to cut the middleman. If you have no…read moreinsurance and you need a pcp or some labs done, some imaging done at more reasonable prices! The kind of prices that insurance companies offer make sure you plug in. It is a membership fee you pay monthly you can update your health like I did do all of your physical without having to have insurance, I recommend Dr Vu! She is caring amazing she hears you and does her best to get everything checked off your list that you've been worried about. She is very thorough and polite.

Gran servicio y buena atención. Todo salió bien con mi visita y me dieron excelentes consejos para…read moreel cuidado posterior.

From the owner: Somos un Centro Clinico ubicado en San Antonio TX dirigido a brindar servicios medicos de calidad a…read moreprecios asequibles para la comunidad hispana.

Dr Jane is amazing. She is very thorough and instills confidence in her decisions. She hasn't…read moresteered me wrong once. I trust her...and thats saying a lot for me.

you can never see her see cancels appt a lot. I had a hernia and in a lot of pain but she canceled…read moremy appointment with no explanation of why. also doctors office never answers phone. horrible doctors office!!!!

If I could give a zero rating I would. This was ultimately my worst experience in a doctor's…read moreoffice. The wait time was excessive, and there were numerous communications sent to me that felt overwhelming. My appointment with Laura Sinclair Rodriquez was canceled on the morning of the appointment, which I had waited two months for. The next available slot was a month later, which was disappointing.She couldn't work me in since it was her fault in cancelling my appointment in the first place. Despite arriving 15 minutes early as indicated in multiple emails, I encountered issues checking in due to the receptionists being occupied. When I finally checked in, I was informed that I should have arrived 30 minutes early per the instructions from Ms. Rodriquez, which contradicted the previous communications. It was frustrating to wait an additional 30 minutes, only to learn that I might not be seen that day due her ridiculous notion of wanting new patients to wait for 30 minutes, even when I completed ALL paperwork online. The nurse was the only courteous staff member I encountered, and I felt that overall, the office is poorly managed and does not prioritize patients' time. Do not waste your time and money at this office. It is understaffed and not efficient.